How to Contact Swann Customer Support for Assistance?

swann customer support

Swann is a leading provider of security monitoring, security-centric, and consumer electronics solutions for a variety of smart homes and businesses of current and future generations. The company started in Melbourne, Australia has expanded its businesses in countries such as Canada, the USA, UK, China, and Hong Kong, and has a presence in more than 6 continents and 40 countries. The company is a part of the Infinova Group, offering the business better manufacturing competencies, development of security and networking solutions, cutting research, and access to an expanded international network.

Some of the products and services offered by Swann include Wi-Fi Security, Security Systems, Security Cameras, Security Outlet, Doorbells, Alarms & Accessories, and more. While the products and services offered by the company are reliable and robust, should you ever need assistance or answer for any of your concerns or query, you can contact Swann customer support. To know how to contact Swann customer support for assistance, follow the instructions provided below.

Guide to Contact Swann Customer Support for Assistance

  1. Phone Support

The fastest way to seek assistance from Swann customer support is by calling their phone numbers. Below, you can find the different phone numbers that you can use to reach the support team. Simply call the given numbers and follow the on-call prompts to get appropriate assistance.

Contact Swann Tech Support

North America – 24/7 Support

USA & Canada Telephone Support: 1800 627 2799 (Toll-Free)

Australia – 24/7 Support Phone Number: 1800 788 210

NOTE:Toll-free for fixed lines. There may be some call rates applicable for mobile and payphones)

International Telephone Support: +61 3 8412 4610 (Standard call charges may be applicable)

UK & Europe – 24/7 Support Phone Number: +44 808 168 9031 (Toll Free)

New Zealand – 24/7 Support Telephone Number: 0800-450-884 (Toll-Free)

South Africa – 24/7 Support Phone Number: +27 80 099 0323

Mexico: (Spanish (Español) Telephone Support Number): +01 800 461 0216

NOTE: If you are calling from Mexico, make sure to use this phone number.. | Porfavorsolamente marque estenúmerosi llama desde México.

TIMING:

Monday (Lunes) to Friday (Viernes):      08.30AM – 05.00PM (PST) | Saturday (Sábado)& Sunday (Domingo):     Closed (Cerrado)

Spain (Spanish (Español) Telephone Support): +34 900 943 235

NOTE: If you are calling from Spain, make sure to use this phone number. | Porfavorsolamente marque estenúmerosi llama desdeEspaña.

TIMING:Monday (Lunes) – Friday (Viernes): 05:30PM – 02.00AM (Madrid) | Saturday (Sábado) & Sunday (Domingo): Closed

Brazil (Portuguese (português) SuporteTelefônico): 0800 892 5052 (TelefoneGratuito)

Horário de Funcionamento: Segunda-Feira: 12h30 às 21h00 (Horário de Brasília) |Terça-Feira:    12h30 às 21h00 (Horário de Brasília)|Quarta-Feira: 12h30 às 21h00 (Horário de Brasília)|Quinta-Feira:              12h30 às 21h00 (Horário de Brasília)|Sexta-Feira: 12h30 às 21h00 (Horário de Brasília)|Sábado: Fechado|Domingo:  Fechado

Central & South America (Spanish (Español) Call internationally (international call charges will apply): 1 800 627 2799 (USA)

Llameinternacionalmente: 1 800 627 2799 (EE.UU.).

Horário de Funcionamento: Monday (Lunes) – Friday (Viernes): 08.30AM – 5.00PM (PST) | Saturday (Sábado)&Sunday (Domingo):         Closed (Cerrado)

NOTE: You might not be able to reach the Technical Support during regional holidays due to limited staff. Also, the service might not be available for Christmas and New Year’s Day.

  1. Trending Articles

Another ideal way to seek assistance from Swann customer support is through help articles. To know how to find these helpful articles on the Swann website, follow the instructions provided below.

  • To begin with, you will first need to open a web browser on your computer and go to the homepage of Swann using the URL – https://www.swann.com/us/.
  • Once you are on the homepage, you will need to scroll down to the bottom of the page and select the Support Center option under the Support This will direct you to the next screen.
  • On the next screen, you will need to scroll down a bit to get to the TRENDING ARTICLES Under the TRENDING ARTICLES section, you can browse through the list to find an answer to your query or concern.

 

  1. Frequently Asked Questions

For common queries relates to Swann products and services, you can also seek assistance through the Frequently Asked Questions section. To know how to get to the Frequently Asked Questions section, you can follow the steps provided below.

  • To begin with, you will first need to open a web browser on your computer and go to the homepage of Swann using the URL – https://www.swann.com/us/.
  • Once you are on the homepage, you will need to scroll down to the bottom of the page and select the Support Center option under the Support This will direct you to the next screen.
  • On the next screen, you will need to scroll down to select NVR FAQs (for NVR-related queries), Home Alarm System FAQs (for Home Alarm Systems-related queries), and Camera FAQs (for Camera related queries).
  • As you will select the desired FAQs option from the list, you will be directed to the next screen where you will need to browse through the list of queries to find an answer for your particular problem.

So, these are the different ways to seek assistance from Swann customer support for your queries and concerns.

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