How to Contact Steelseries Customer Support?

SteelSeries, commonly known as SteelSeries, is a Danish manufacturer of gaming accessories and peripherals, such as mice, gaming surfaces, keyboards, and headsets. If you have purchased any product or service from Steelseries, or looking to buy one but have some queries or concerns related to it, you can seek assistance from Steelseries customer support. To know how to contact Steelseries customer support for assistance, follow the information provided below.

Guide to Contact Steelseries Cusotmer Support

  1. Search Help

Whether you have issues with your headsets, keyboards, mice, or controllers, you can find the instant answer for your queries related to them using the search help option. To know how to get to the Search Help option, follow the instructions provided below.

  • Open a web browser on your phone, tablet, or computer, and navigate to the homepage of Steelseries using the URL – https://steelseries.com/.
  • Once you are on the homepage, you will need to click on the Support option located in the top-right corner of the screen. This will direct you to the next screen.
  • On the next screen, you will see the Search Help section where you will need to enter the keyword related to your query and press the search icon. This will display a search result on your screen.
  • From the search result that appears on your screen, you will need to select the relevant help topic and follow the information provided in it to get an appropriate solution.

NOTE: Alternatively, you can also browse through the different categories provided below the Search Help bar to find an answer by browsing through the categories.

  1. Chat Support

Another ideal option that you can consider for getting assistance from Steelseries customer support is through chat. To know how to get to the chat support option follow the instructions provided below.

  • Open a web browser on your phone, tablet, or computer, and navigate to the homepage of Steelseries using the URL – https://steelseries.com/.
  • Once you are on the homepage, you will need to click on the Support option located in the top-right corner of the screen. This will direct you to the next screen.
  • On the next screen, you will need to click on the Chat icon located in the lower-right corner. This will open a chat window on your screen.
  • Follow the on-screen instructions provided in the chat window to seek assistance for your queries or concern.

 

  1. Submit a Ticket

If you wish to submit a ticket or check the status of a ticket you submitted, you can follow the instructions provided below.

  • Open a web browser on your phone, tablet, or computer, and navigate to the homepage of Steelseries using the URL – https://steelseries.com/.
  • Once you are on the homepage, you will need to click on the Support option located in the top-right corner of the screen. This will direct you to the next screen.
  • On the next screen, you will need to click on the My Tickets option located on the top menu. You will be directed to the next screen.
  • On the next screen, you will be prompted to sign in to your account. So, enter your email address and password in the relevant fields, and then press the Log in
  • Once you are logged in, you can check the status of your ticket or submit a new ticket using the appropriate option.

So, these are the different ways that you can use to contact Steelseries customer support for assistance.

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