Final Fantasy XIV, also known as FF14, is a very popular MMORPG (multiplayer online role-playing game) developed and published by Square Enix. Directed and produced by Naoki Yoshida, the game was released by Microsoft Windows and PlayStation 3.
The game is appreciated by users worldwide for the gameplay and graphics. If you are also playing this game or looking to play it but has some concerns or queries regarding the game, you can contact Final Fantasy XIV customer support for assistance. To know how to contact FF14 customer support for assistance, follow the instructions provided below.
Guide to Contact Final Fantasy XIV Customer Support
NOTE: As the Final Fantasy XIV belongs to Square Enix, the below-mentioned assistance options can be used for any Square Enix games including FF14.
-
Search Help
For common queries and error codes related to your Final Fantasy XIV game, you can consider seeking assistance through search help. To know how to get to the search help option, follow the instructions provided below.
- Open a web browser on your computer and navigate to the homepage of Square Enix using the URL – https://www.square-enix.com/.
- Once you are on the homepage of Square Enix, you will need to click on the Support option located in the upper menu bar. You will be taken to the next page.
- On the next page, you will need to scroll down and select the Final Fantasy XIV Doing so will take you to another page.
- Once you are on the next page, you will need to enter the keyword related to your keyword or enter the error coder in the search field. As you will press the search icon, you will be provided a search result.
- From the search result, you will need to select the relevant help guide to get a resolution for your particular query or concern.
-
Frequently Asked Questions
If you have common queries related to Final Fantasy such as the platform on which FF14 is releasing, how to receive the game, getting a copy of FF Remake, etc., you can find answers to them through the Frequently Asked Questions section. To get to the FAQs section, follow the instructions provided below.
- Open a web browser on your computer and navigate to the homepage of Square Enix using the URL – https://www.square-enix.com/.
- Once you are on the homepage of Square Enix, you will need to click on the Support option located in the upper menu bar. You will be taken to the next page.
- On the next page, you will need to scroll down and select the Final Fantasy XIV Doing so will take you to another page.
- Once you are on the next page, you will need to go to the Frequently Asked Questions section and browse through the list of questions to find an answer for your particular query or concern.
-
Contact Square Enix Final Fantasy Customer Support
If neither search help nor Frequently Asked Questions support options don’t help you get the desired assistance for your query, you can contact Square Enix Final Fantasy Customer Support by following the instructions provided below.
- Open a web browser on your computer and navigate to the homepage of Square Enix using the URL – https://www.square-enix.com/.
- Once you are on the homepage of Square Enix, you will need to click on the Support option located in the upper menu bar. You will be taken to the next page.
- On the next page, you will need to scroll down and select the Final Fantasy XIV Doing so will take you to another page.
- Once you are on the next page, you will need to click on the Contact option (Envelope icon located at the top). This will direct you to the next page.
- On the next page, you will be provided a box with certain information and the Get Support After going through the information, you will need to click on the Get Support button. This will take you to the subsequent screen.
- On the subsequent screen, you will need to select a relevant option under the following categories on your screen (where it reads Contact Category & Detail).
- Contact Category
- Contact Sub-category
- Summary of your inquiry
- Once you are done completing the required information, you will need to click on the Next
- On the next screen, you will need to follow the on-screen information to get appropriate assistance for your problem.
-
Social Networking Sites
Square Enix is active on numerous popular social networking sites such as Facebook, Twitter, YouTube, Instagram, etc. If you wish to connect with Square Enix Final Fantasy on these social media pages, you can use the direct links for the social networking pages of Square Enix provided below.
- Facebook https://www.facebook.com/SquareEnix
- Twitter https://twitter.com/SquareEnix
- YouTube https://www.youtube.com/user/SQEXMembersNA
- Instagram https://www.instagram.com/squareenix/
So, these are the different ways that you can contact Final Fantasy XIV customer support for assistance
