How to Contact HyperX Customer Support?

HyperX is one of the most popular gear brands which is known for its commitment to ensuring every gamer feels they are a part of it. HyperX is a high-performance product division of Kingston Technology comprising top-notch DDR3 memory, USB Flash Driver and Headsets, and SSDs. Primarily dedicated to gamers, enthusiasts, and overclockers, HyperX is known worldwide for innovation, performance, and quality.

Some of the products offered by HyperX include Gaming Headsets, Earbuds, Microphones, Keyboards, Memory, Mice, Mouse Pads, Eyewear, NGENUITY Software, Xbox, PlayStation, Apparel, PC, and more. If you have purchased any of such products or looking to buy one; but having some concerns or queries, you can seek instant assistance from HyperX customer support. To know how to contact HyperX customer support, follow the instructions provided below.

Guide to Contact HyperX Customer Support

  1. Phone Number Support

If you wish to seek assistance from HyperX customer support by phone, you can use the phone numbers provided below. You will simply need to call on the phone number and follow the on-call prompts to get appropriate assistance.

  • To begin with, you will first need to open a web browser on your phone, tablet, or computer and go to the homepage of HyperX using the URL – https://www.hyperxgaming.com/.
  • Once you are on the homepage of HyperX, you will need to click or tap on the Support option located near the top right-hand side in the Menu You will be directed to the next screen.
  • On the next screen, you will need to scroll down to get to the Customer Service and Technical Support
  • Once you will locate these options, you will find the following phone numbers on your screen:
  • Customer Service: 1860 233 4515 | 09:30 to 15:00 GMT +5.5
  • Technical Support: 1860 233 4515 | Monday to Saturday: 09:30 to 17:00 GMT +5.5

NOTE: As you will scroll down to the bottom further, you will find the Global Support phone number. Some of them will be as follows:

  • US Sales Support – End User: +1 800 835 6575
  • US Sales Support – Reseller: +1 844 464 9737
  • Canada: +1 877 546 4786
  • Government (US Only): 1 800 588 5518
  • International Sales: +1 714 435 2600
  • RMA/Warranty: 800 337 3719
  • ValueRAM Sales: 877 435-8726
  • Support: 800 435-0640 |  714 4352639
  • US International Sales: +1 714 4352600
  • RMA/Warranty – US: 800 337 3719
  • ValueRAM Sales – US: 877 435 8726
  • Support – US: 844 464 9737 | 714 435 2639

 

  1. Email Support

In case you are unable to find assistance from HyperX customer support through the phone numbers, you can consider using the Email support option. To know how to get help through Email Support, follow the steps provided below.

  • Open a web browser on your phone, tablet, or computer and go to the homepage of HyperX using the URL – https://www.hyperxgaming.com/.
  • Once you are on the homepage of HyperX, click or tap on the Support option located near the top right-hand side in the Menu You will be directed to the next screen.
  • On the next screen, you will need to scroll down to get to the Customer Service and Technical Support
  • Once you will locate these options, you will find the option to get assistance through email.
  • For Customer Service support, you will need to click or tap on the Email button provided particularly for it. Similarly, to get help from Technical Support, you will need to click or tap on the Email button provided for it.
  • As you will click or tap on the Email option, you will be directed to the next screen where you will be prompted to provide information such as Your Country/Region, First Name, Last Name, Company Name (If applicable), Email, Preferred Language of Response, Product Type, Product Number, Revision Number, Quantity, Troubleshooting, How long has this part been trouble-free, Manufacturer, Model Name, Operating System, Deliver Address (Optional), Copy of your Proof of Purchase, etc.

NOTE: The information required may vary depending on the assistance you required (Customer Service or Technical Support).

  • Once you are done providing this information, you will need to select the checkbox next to the “I have read and understood the Privacy Policy” and then click or tap on the Send Message
  • You will then be provided assistance through the email address provided by you earlier.

 

  1. Social Media Sites

If you are looking to connect with HyperX through social networking sites, HyperX is active on popular social media sites such as YouTube, Facebook, Twitter, Instagram, and Twitch. You can find the direct links to these Social Media Pages of HyperX below.

 

So, now as you know the different ways that you can use to seek assistance from HyperX customer support, you can use them whenever you need help regarding any HyperX product or service.

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