How to Contact Eve Online Customer Support?

Eve Online, stylized as EVE Online, is a space-based MMORPG (multiplayer online role-playing game) game which is developed and published by CCP Games. Eve Online players are allowed to participate in numerous in-game professions and activities such as trading, manufacturing, mining, piracy, exploration, and combat (including both player vs player and player versus environment).

There a total of 7800 star systems that players can visit.  If you are looking to a part of EVE Online or if you are already a part of it and have some concerns or queries related to it, you can find reliable assistance by reaching EVE Online customer support. To know how to contact EVE Online customer support for assistance, you can go through the information provided below.

Guide to Contact EVE Online Customer Support For Assistance

  1. Search Help

If you are looking to seek assistance from EVE Online customer support through help topics, you can use the Search Help option provided in the EVE Help Center. To know how to get to the Search Help center, follow the steps provided below.

  • Open a web browser on your computer, phone, or tablet and go to the homepage of EVE Online using the URL – https://www.eveonline.com/.
  • Once you are on the homepage, you will need to scroll down to the bottom of the page, you will need to click or tap on the Support option under the CURRENT PLAYERS This will direct you to the next page.
  • On the next page, you will be provided the Search Help option. In the Search Help field, you will need to enter the query or keywords related to it and press the Search This will display the search result.
  • From the search result that appears on your screen, you will need to select the relevant help topic and follow the information provided in it to get assistance.

 

  1. Frequently Asked Questions

For common queries related to EVE Online, you can also seek assistance through Frequently Asked Questions. To know how to get to the FAQs section, follow the instructions provided below.

  • Open a web browser on your computer, phone, or tablet and go to the homepage of EVE Online using the URL – https://www.eveonline.com/.
  • Once you are on the homepage, you will need to scroll down to the bottom of the page, you will need to click or tap on the Contact US option under the SITE INFO This will direct you to the next page.
  • On the next page, you will again need to scroll down to the bottom of the page and click on the FAQ Doing so will direct you to the next screen.
  • On the next screen, you will need to browse through the list of questions to find an answer for your particular concern.

 

  1. Technical Support

If you wish to get technical support for your query or concern, you can easily get so by following the instructions provided below.

  • Open a web browser on your computer, phone, or tablet and go to the homepage of EVE Online using the URL – https://www.eveonline.com/.
  • Once you are on the homepage, you will need to scroll down to the bottom of the page, you will need to click or tap on the Support option under the CURRENT PLAYERS This will direct you to the next page.
  • On the next page, you will need to click on the Technical Support This will direct you to the next screen.
  • On the next screen, you can browse through the provided information to get desired technical assistance.

 

  1. Submit A Request

If none of the above-mentioned support options help you get appropriate assistance, you can submit a request to EVE Online support by following the steps provided below.

  • Open a web browser on your computer, phone, or tablet and go to the homepage of EVE Online using the URL – https://www.eveonline.com/.
  • Once you are on the homepage, you will need to scroll down to the bottom of the page, you will need to click or tap on the Support option under the CURRENT PLAYERS This will direct you to the next page.
  • On the next page, you will need to scroll down a bit and click on the SUBMIT A REQUEST button. Doing so will direct you to the next screen where you will need to follow the on-screen prompts to submit your request to the EVE Online customer support.

So, these are the different ways that can help you get assistance from EVE Online customer support.

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