How to Contact Enphase Customer Support?

Enphase Energy, commonly known as Enphase, is an energy technology company that is known for designing and manufacturing software-driven home energy solutions which cover home energy storage, solar generation, and web-based monitoring and control.

This NASDAQ-listed energy has shipped around 30 million solar microinverters, especially into the commercial and residential markets in North America, Australia, and Europe. Enphase is said to be the first company that has successfully commercialized the microinverter on a large scale and remains the leader in the production market.

The products and services offered by Enphase are reliable and fast, however, if you ever face any issue with Enphase, you can contact Enphase customer support. Below are the different ways that you can contact Enphase customer support.

Different Ways to Contact Enphase Customer Support

  1. Search Support

The first method that you can consider to seek assistance from Enphase customer support is using the search support option. Using search support, you can find assistance through help articles. To know how to get to the search support, follow the instructions provided below.

  • Go to the homepage of Enphase on your computer or phone web browser using the URL – https://www4.enphase.com/.
  • Once you are on the homepage of Enphase, you will need to scroll down to the bottom of the page and select the Support This will open a drop-down menu on your screen.
  • From the drop-down menu that appears on your screen, you will need to select the ContactSupport Doing so will take you to the next screen.
  • On the next screen, you will need to enter your query or keyword related to your concern in the search field. Then, press the search icon. This will display a search related to your query.
  • From the search result, you will need to select the most relevant help article to find the answer to your concern.
  1. Email Support

Another ideal support option to seek assistance from Enphase customer service is through email support. Using Email support, you can send your query to Enphase customer support and find appropriate assistance. Follow the below-mentioned steps to know how to get to the Email support.

  • Go to the homepage of Enphase on your computer browser using the URL- https://www4.enphase.com/.
  • On the homepage of Enphase, scroll down to the bottom section and select the Contact Support option under the Support You will be directed to the Contact Support page.
  • Once you are on the Contact Support page, you will need to click or tap on the Fill the form under the Send us an Email This will display a form on your screen.
  • In the form that appears on your screen, you will need to enter your Name, Email, Enlighten Site-ID (optional), Enlighten User-ID (optional), Country, Phone, Subject, and Details.
  • Once you are done entering the required information in the relevant fields, you will need to select the checkbox next to the “I’m not a robot” option, and then press the Submit
  • After that, you will need to wait for the response from Enphase customer support.
  1. Community Support

Whether you need require support as an owner or installer, you can also seek assistance from Enphase customer support through a community forum. To know how to reach the Enphase community support, follow the below-mentioned steps.

  • On your computer web browser, navigate to the homepage of Enphase using the URL – https://www4.enphase.com/.
  • Scroll down to the bottom of the homepage and select the Contact Support option under the Support This will direct you to the next screen.
  • On the next screen, you will need to select the Search the Community If you have not joined the Enphase Community yet, you will need to select the Join Now option.
  • Once you are on the Enphase community page, you will be able to find answers, ask questions, and connect with other Enphase users to seek desired assistance.
  1. Phone Number Support

If the above-mentioned support options don’t help you get desired assistance for your query or concern, you can consider contacting Enphase customer support through phone. You can call on the below mentioned phone number and address to get appropriate assistance from Enphase support.

Enphase Customer Support Phone Numbers

Headquarters

47281 Bayside Pkwy.

Fremont, CA 94538

(877) 797-4743

Petaluma, California

1420 N. McDowell Blvd.

Petaluma, CA 94954

(877) 797-4743

Austin, Texas

9229 Waterford Centre Blvd.

Suite 200

Austin, TX 78758

Meridian, Idaho

1819 S.

Cobalt Point Way,

Meridian ID 83642

So, these are the different ways that you can contact Enphase customer support for seeking assistance regarding your queries and concerns.

Leave a Comment