How to Contact 3M Customer Support?

3M is one of the top multinational conglomerate corporations known for involving in the fields of industry, US Health Card, Worker Safety, and Consumer Products. The company is appreciated for producing more than 60,000 products under different brands.

These lines of products include laminates, passive fire protection, personal protective equipment, adhesives, paint protection films, electrical and electronic connecting and insulating materials, abrasives, healthcare software, optical films, electronic circuits, dental and orthodontic products, and more.

While the company is trusted for its reliable and robust products, to keep things convenient for its customers, they have a dedicated 3M customer support. To know how to contact 3M customer support for seeking assistance, follow the instructions provided below.

Guide to Contact 3M Customer Support for Assistance

1. FAQ Search Help

If you are experiencing any issue with the 3M product or service, the first option that you can consider to seek assistance from 3M customer support is through the FAQ (Frequently Asked Questions) section. To know how to get to the FAQ assistance option, follow the below-mentioned steps:

• On your computer, open a web browser, and go to the home page of 3Musing the URL –https://www.3m.com/. Once you are on the 3M homepage, you will need to scroll down to the bottom of the page to locate and select the HelpCenter
• As you will select the Help Center option, you will be directed to the next screen.
• Once you are on the Help Center page, you will need to go to the FAQssection and select the EXPLORE ALL FAQS Doing so will take you to the next screen.
• On the next screen, you will need to browse through the list of questions to find the answer for your particular query.
• Also, you can browse through the list of questions depending on the different categories provided on the FAQs

 

2. Chat Support

Another ideal option to seek assistance from 3M customer support is through the Chat Support option. To get to the Chat Support option, follow the instructions provided below.

• Open a web browser on your phone, tablet, or computer, and navigate to the homepage of 3M using the URL – https://www.3m.com/.
• Once you are on the homepage of 3M, scroll down to the bottom of the page and select the Help Center You will be directed to the next screen.
• On the next screen, you will need to scroll down to get to the Chat With Us
• Once you find the Chat with Us section, click or tap on the given option. This will open a chat window on your screen where you will first need to provide information such as your First Name, Last Name, Email, Phone Number, and State/Province.
• Once you are done providing the required information in the relevant fields in the chat window, you will need to press the Chat Now
• Pressing the Chat Now button will connect you with one of the representatives of 3M customer support. You can then seek assistance for your queries or concern accordingly.

                             

3. Send 3M Customer Support a Message

3M customer support is also known for providing assistance to customers through Message. If you wish to seek assistance from 3M customer support through message, you can refer to the following steps.

• On your computer, open a web browser, and go to the home page of 3Musing the URL – https://www.3m.com/. Once you are on the 3M homepage, you will need to scroll down to the bottom of the page to locate and select the HelpCenter
• As you will select the Help Center option, you will be directed to the next screen.
• Once you are on the Help Center page, go to the Send Us a Message section and select the option. Doing so will open a window on your screen where you will need to select a Subject, enter your message in the Message box.
• Then, enter your First Name, Last Name, Email Address, Retype Email Address, and Country.
• Once you are done entering the relevant information in the appropriate fields, you will need to press the SEND
• You will then need to wait for the response from 3M customer support for an appropriate solution.

 

4. Phone Support

If even after using the above-mentioned support option you don’t get reliable assistance from 3M customer support, consider reaching them by calling on the following phone numbers.

• 3M Customer Support Phone Number: 1 888 3M HELPS
• Timing: Monday to Friday | 08:00 AM to 04:30 PM CST

So, these are the different 3M customer support options that you can use to get help for your particular 3M products or service concerns.