Avis Car Rental, or simply Avis, is a car rental company having its headquarter in Parsippany, New Jersey, United States. All the units like Avis, Budget Rent a Car, Budget Truck Rental and Zipcar are the part of Avis Budget Group. The Avis brand operates primarily in North and South America. While the company features vehicles mainly from General Motors (GM) which includes Chevrolet and Cadillac, it also rents popular non-GM brands including Toyota and Ford.
Avis is the leading rental car service provider in the commercial segment at major airports worldwide. While the company is known for its reliable and prompt services, they have a dedicated Avis Customer Support to ensure the convenience of the customers. If you wish to seek assistance from Avis car rental customer support for their services, you can reach them on the following support options.
Ways to Contact Avis Customer Servvice
Avis car rental customer support offers numerous support options to help customers easily find assistance for their queries. Below are the different support options available at Avis customer service.
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Frequently Asked Questions (FAQs)
For common queries and issues like Claims & Accident, buying a car from Avis, Roadside Assistance, etc. you can find answers in the Frequently Asked Questions section of Avis customer support. To know how to get to the FAQs section, follow the instructions provided below.
- Go to the Avis homepage on your web browser and locate the Help option on the top menu bar of the page.
- Clicking on the Help option will direct you to the Customer Service page of Avis car rental.
- Once you are on the Avis customer service page, you will need to locate the Frequently Asked Questions section.
- Once you locate the FAQs section, you will need to click on the Learn More This will direct you to the next page.
- On the next page, depending on the country you need assistance in, you will need to select one of the countries listed: USA, Canada, New Zealand, Australia.
- After selecting the country, you will be directed to the next page where you will be able to find an answer to common Avis rental car related queries.
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Claims / Accident Forms
If you are looking to file an accident, incident, or stolen vehicle claim with Avis, you can follow the information provided below to download the form and know about the FAQ information.
- Go to the Avis customer service page on your web browser by following the steps provided earlier.
- Once you are in the Avis customer support page, you will need to click on the Learn More option in the Claims / Accident Form. You will be directed to the next page.
- On the next page, you will be provided the option to download the form. Simply download the form, fill it up and follow the instructions provided on it to file your claim.
NOTE: The download form will be highlighted with a contextual link – “Accident/Incident Report Form”. You will need to click on it to download the form.
- After filling up the form, you will need to print and fax the form to 720 479 4034. Make sure to fill the form completely and correctly in order to avoid delay in the processing of your claim.
- If you have some queries related to claim filing, you can browse the Frequently Asked Questions section available on the same page.
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Social Media Support
Avis car rental is also active on popular social networking sites like Facebook, Twitter, LinkedIn, Pinterest, Instagram, and YouTube. You can also reach them by visiting their relevant social media site. Below are the quick links to reach Avis car rental.
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Quick Links
Some of the quick links that you can use to know about Avis’ car products, services, roadside assistance, protection & coverage, etc. are provided below.
- Rental Car Products
- Car Rental Services
- Protection & Coverage
- Loss Damage Waiver
- Roadside Assistance
- Avis Lost and Found
- Comments & Feedback
- TTY / TDD Reservations
- Request Past Rental Agreement from Avis
- Request Miles and Points
- Avis Disability Services
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Phone Numbers to Contact Avis Customer Support
Avis car rental is known for offering its services in more than 150 countries. Below are the relevant Avis customer support phone numbers for different countries.
United States
Within a Country | Toll-Free Number |
Rates and Reservations | 1-800-633-3469 |
Customer Service | 1-800-352-7900 |
Avis.com Assistance | 1-800-230-4898 |
Car in the Shop? | 1-866-607-1403 |
Profile Setup/Assistance | 1-800-722-5909 |
Avis Car Sales | 1-833-836-6630 |
Privacy | 1-866-284-7669 |
Canada
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New Zealand
Avis New Zealand | Local Number | Toll-Free Number | International Number |
Reservations | 09-526-2847 | 0800-655-111 | +64-9-526-2847 |
Customer Services | 09-526-3258 | 0800-800-511 | +64-9-526-3258 |
Europe
Within a Country | Local Number | Toll-Free Number | International Number |
Austria | 0800 104407 | NONE | +43 800 104407 |
Azerbaijan | 99-412-975455 | NONE | NONE |
Belarus | +375 17 334 79 90 | NONE | +375 29 669 73 11 |
Belgium | 070-223-001 | NONE | +32 2 730 62 11 |
Bosnia | +385 (0)14673603 | NONE | +385 (0)14673603 |
Bulgaria | 359 2 82611 00 | NONE | |
Channel Islands | 0534-499499 | NONE | NONE |
Croatia | +385 (0) 1 4673 638 | NONE | +385 (0) 1 4673 638 |
Cyprus | +357 24205666 | NONE | NONE |
Czech Republic | 42 0 221 851225 | NONE | NONE |
Denmark | 45-33-26-80-80 | NONE | NONE |
Estonia | 372-6-388222 | NONE | NONE |
Faroe Islands | 298 217 535 | NONE | NONE |
Finland | +358 10 436 2200 | NONE | NONE |
France | 0821 230 760 | NONE | + 33 (0)1 70 92 20 20 |
Germany | 069 500 700 20 | NONE | +49 69 500 700 20 |
Gibraltar | 350-75552 | NONE | NONE |
Greece | 30 210 3224951 | NONE | NONE |
Holland | +31 (0)88-2847 000 | NONE | NONE |
Hungary | 361 3 184685 | NONE | NONE |
Iceland | 354 5914000 | NONE | NONE |
Republic of Ireland | 353 21 4281111 | NONE | NONE |
Italy | 199-100-133 | NONE | +39 06 452108391 |
Kazakstan | 7 3273 634303 | NONE | NONE |
Latvia | 371 722 5876 | NONE | NONE |
Lithuania | 370 5 230 6820 | NONE | NONE |
Luxembourg | 800-29-614 | NONE | NONE |
Macedonia | 389-23-222-046 | NONE | NONE |
Malta | 356 21 246640 | NONE | NONE |
Montenegro | +385 (0)14673603 | NONE | +385 (0)14673603 |
Norway | 815 33044 | NONE | +47 815 33044 |
Poland | 48 22 572 6565 | 0800-200-10 | NONE |
Portugal | 3164036 | 800-20-10-02 | +351 211 201936 |
Romania | 4021 210 4344 | NONE | NONE |
Russia | + 7 495 775 39 20 | NONE | NONE |
Serbia | +381 (0)113676644 | NONE | +381 (0)113676644 |
Slovak Republic | +421 2 2030 2100 | NONE | NONE |
Slovenia | 04 23 65 005 | NONE | 00386 4 23 65 005 |
Spain | 902-135-531 | 902-135-531 | +34 902-135-531 |
Sweden | 770 82 00 82 | +46 770 82 00 82 | +46 770 82 00 82 |
Switzerland | 0848 81 18 18 | 0848 81 18 18 | NONE |
Turkey | +90 216 444 9 628 | NONE | +90 216 444 9 628 |
Ukraine | 38 044 502 20 10 | NONE | NONE |
United Kingdom | 0808 284 5566 | NONE | +44 808 284 0014 |
Africa
Within a Country | Local Number | Toll-Free Number | International Number |
Angola | 244-2-326-528 | NONE | NONE |
Benin | 228-210-582 | NONE | NONE |
Botswana | 267-313-093 | NONE | NONE |
Burkina Faso | 226-30-6163 | NONE | NONE |
Cameroon | 237-298-056 | NONE | NONE |
Central Africa Republic | 236-61-73-76 | NONE | NONE |
Chad | 235-51-59-41 | NONE | NONE |
Comores | 269-73-30-44 | NONE | NONE |
Egypt | 202-354-7400 | NONE | NONE |
Ethiopia | 251-1-51-03-55 | NONE | NONE |
Gabon | 241-763-185 | NONE | NONE |
Ghana | 233-1-228-799 | NONE | NONE |
Guinea | 224-41-15-15 | NONE | NONE |
Ivory Coast | 225-328-007 | NONE | NONE |
Kenya | 254-233-67-94 | NONE | NONE |
Lesotho | 266-314-325 | NONE | NONE |
Madagascar | 261-2022-34-080 | NONE | NONE |
Malawi | 265-671-495 | NONE | NONE |
Mauritius | 230-208-1624 | NONE | NONE |
Morocco | 212-213-4451 | NONE | NONE |
Mozambique | 258-1-465-497 | NONE | NONE |
Namibia | 264-612-33-166 | NONE | NONE |
Reunion Island | 262-294-832 | NONE | NONE |
Senegal | 221-829-6340 | NONE | NONE |
Seychelles | 248-224-511 | NONE | NONE |
South Africa | 27-11-387-8431 | NONE | NONE |
Swaziland | 268-862-22 | NONE | NONE |
Tanzania | 255-51-861214-5-6 | NONE | NONE |
Togo | 228-210-582 | NONE | NONE |
Tunisia | 216-1-780-593 | NONE | NONE |
Uganda | 256-41-234-900-257-277 | NONE | NONE |
Zambia | 2601-251-652 | NONE | NONE |
Zimbabwe | 263-720-351 | NONE | NONE |
Latin America
Within a Country | Local Number | Toll-Free Number | International Number |
Argentina | 5411-4378-9640 | 0810 -9991 2847 | (54-11) 4378-9640 |
Belize | (501) 225-4400 | NONE | NONE |
Brazil | All Cities | 0800-725-2847 | 0800-725-2847 |
Sao Paulo | 55-11-2155-2847 | ||
Chile | 56-2-7953900 | 600-3682000 | 000-202530 |
Colombia | 571-610-4455 | NONE | 980-12-0028 |
Costa Rica | 506-2293-2222 | NONE | 0-8000-1100-92 |
Ecuador | 593-4-285498 | NONE | NONE |
El Salvador | 503-260-7157 | NONE | 155-01-889-8828471 |
Guatemala | (502)2324-9000 | NONE | 099-1395 |
Honduras | (504)2239-5712 | NONE | NONE |
Mexico | 55 888 888 | 01 800 2 888 888 | +(52) 555 588 8888 |
Nicaragua | 2250-3366 | 1-866-978-6539 US/CA | +(505) 2233-3013 |
Panama | 507-264-0722 | NONE | 001-800-111-0005 |
Peru | 51-1-434-1111 | NONE | 80050625 |
Puerto Rico | 787-253-5926 | 1-800-230-4898 | 1-800-331-1084 |
Uruguay | 598-2-9030303 | 0800-1500 | 011-800-3730556 |
Venezuela | 582-261-5556 | 0-800-1-002016 | 800-1-2016 |
Australia
Within a Country | Local Number | Toll-Free Number | International Number |
Australia | 02 9353 9000 | 136-333 | +61 2 9353 9000 |
Asia Pacific
Within a Country | Local Number | Toll-Free Number | International Number |
American Samoa | 684-699-2746 | NONE | NONE |
Australia | 612 9353 9000 | 136-333 | NONE |
Brunei | 673-2-426-345 | NONE | NONE |
China | 86 21 62291119 | 400-882-1119 | NONE |
Cook Islands | 682-22833 | NONE | NONE |
Fiji Islands | 679-672-2233 / 679-672-2688 |
NONE | NONE |
French Polynesia | 689-40-54-10-10 | NONE | NONE |
Guam | 1-671-641-801 | 00161-80042403 | NONE |
Hong Kong | (852) 28822927 | NONE | NONE |
India | +911244724850 | NONE | NONE |
Indonesia | 62-21-314-2900 | 001800-656545 | NONE |
Japan | 0120-31-1911 | NONE | |
Korea (South) | 822-6147-0209 | NONE | NONE |
Macau | 853-336789 | 0-800-152 | NONE |
Malaysia | 6-03-7628-2300 | 800-1053 | NONE |
New Caledonia | 687-275484 | NONE | NONE |
New Zealand | 09-526-2847 | 0800-655111 | NONE |
Pakistan | 92-51-270751 | NONE | NONE |
Papua New Guinea | 675-325-8299 | NONE | NONE |
Philippines | 632 718 4061 | NONE | NONE |
Samoa | 685-20486 | NONE | NONE |
Singapore | 67371668 | NONE | NONE |
Solomon Islands | 667 24180 | NONE | NONE |
Taiwan | 03 656 5990 | 0800 600 601 | +886 3 656 5990 |
Thailand | 662 255 300-4 / 662 251 1131-2 |
1806549 | NONE |
Tonga | 678-21179 | NONE | NONE |
Vanuatu | 678-22570 | NONE | NONE |
Middle East
Within a Country | Local Number | Toll-Free Number | International Number |
Bahrain | 973-531144 | NONE | NONE |
Egypt | 202 794 7400 | NONE | NONE |
Israel | 972 3 9773200 | NONE | NONE |
Jordan | 962 6 569 9420 | NONE | NONE |
Kuwait | 965-2453827 | NONE | NONE |
Lebanon | 961 1 366662 | NONE | NONE |
Sultanate of Oman | 968-601224 | NONE | NONE |
Qatar | 974-4466-7744 | NONE | NONE |
Saudi Arabia | 966 1 476 1300 | NONE | NONE |
Syria | 963 11 2230880 | NONE | NONE |
United Arab Emirates | 971 4 2245219 | NONE | NONE |
Caribbean
Within a Country | Local Number | Toll-Free Number | International Number |
Anguilla | 264-497-2642 | NONE | 800-882-8471 |
Antigua | 268-462-2847 | NONE | 800-882-8471 |
Aruba | 2978-28617 | NONE | 800-1532-1527 |
Bahamas | 242-322-4062 / 242-352-8144 |
NONE | 800-882-8471 |
Barbados | NONE | NONE | 800-882-8471 |
Bermuda | NONE | NONE | 800-882-8471 |
Bonaire | 599-7-5795 / 599-7-5182 |
NONE | 800-882-8471 |
Cayman Brac | NONE | NONE | 800-882-8471 |
Curacao | 599-9-614700 | NONE | 800-882-8471 |
Dominica | 767-440-9461 | NONE | 800-882-8471 |
Dominican Republic | 809-535-7191 | NONE | 800-882-8471 |
French Guiana | 594-594-30-25-22 | NONE | NONE |
Grand Cayman | 345-949-2468 | NONE | 800-882-8471 |
Grenada | 473-440-3936 | NONE | 800-882-8471 |
Guadeloupe | 590-82-02-71 | NONE | NONE |
Haiti | 509-250-6561 | NONE | NONE |
Jamaica | 876-926-8021 | NONE | 800-882-8471 |
Martinique | 594-594-30-25-22 | NONE | NONE |
St. Barthelemy | 590-27-71-43 | NONE | NONE |
St. John/Virgin Islands | NONE | NONE | 800-882-8471 |
St. Kitts & Nevis | 869-465-6507 | NONE | 800-882-8471 |
St. Lucia | 758-452-2202 | NONE | NONE |
St. Maarten | 5995-52847 | NONE | 800-882-8471 |
Trinidad/Tobago | 868-6277753 | NONE | 800-882-8471 |
British Virgin Islands | NONE | NONE | 800-882-8471 |
US Virgin Islands – St. Croix | 340-778-9355 | NONE | 800-882-8471 |
US Virgin Islands – St. Thomas | 340-774-1468 | NONE | 800-882-8471 |
So, these are the different support options that you can use to seek assistance from Avis car rental customer support when experiencing any issue with their service.