How to Contact Avis Car Rental Customer Support?

avis customer service

Avis Car Rental, or simply Avis, is a car rental company having its headquarter in Parsippany, New Jersey, United States. All the units like Avis, Budget Rent a Car, Budget Truck Rental and Zipcar are the part of Avis Budget Group. The Avis brand operates primarily in North and South America. While the company features vehicles mainly from General Motors (GM) which includes Chevrolet and Cadillac, it also rents popular non-GM brands including Toyota and Ford.

Avis is the leading rental car service provider in the commercial segment at major airports worldwide. While the company is known for its reliable and prompt services, they have a dedicated Avis Customer Support to ensure the convenience of the customers. If you wish to seek assistance from Avis car rental customer support for their services, you can reach them on the following support options.

Ways to Contact Avis Customer Support

Avis car rental customer support offers numerous support options to help customers easily find assistance for their queries. Below are the different support options available at Avis customer service.

  1. Frequently Asked Questions (FAQs)

For common queries and issues like Claims & Accident, buying a car from Avis, Roadside Assistance, etc. you can find answers in the Frequently Asked Questions section of Avis customer support. To know how to get to the FAQs section, follow the instructions provided below.

  • Go to the Avis homepage on your web browser and locate the Help option on the top menu bar of the page.
  • Clicking on the Help option will direct you to the Customer Service page of Avis car rental.
  • Once you are on the Avis customer service page, you will need to locate the Frequently Asked Questions section.
  • Once you locate the FAQs section, you will need to click on the Learn More This will direct you to the next page.
  • On the next page, depending on the country you need assistance in, you will need to select one of the countries listed: USA, Canada, New Zealand, Australia.
  • After selecting the country, you will be directed to the next page where you will be able to find an answer to common Avis rental car related queries.

 

  1. Claims / Accident Forms

If you are looking to file an accident, incident, or stolen vehicle claim with Avis, you can follow the information provided below to download the form and know about the FAQ information.

  • Go to the Avis customer service page on your web browser by following the steps provided earlier.
  • Once you are in the Avis customer support page, you will need to click on the Learn More option in the Claims / Accident Form. You will be directed to the next page.
  • On the next page, you will be provided the option to download the form. Simply download the form, fill it up and follow the instructions provided on it to file your claim.

NOTE: The download form will be highlighted with a contextual link – “Accident/Incident Report Form”. You will need to click on it to download the form.

  • After filling up the form, you will need to print and fax the form to 720 479 4034. Make sure to fill the form completely and correctly in order to avoid delay in the processing of your claim.
  • If you have some queries related to claim filing, you can browse the Frequently Asked Questions section available on the same page.

 

  1. Social Media Support

Avis car rental is also active on popular social networking sites like Facebook, Twitter, LinkedIn, Pinterest, Instagram, and YouTube. You can also reach them by visiting their relevant social media site. Below are the quick links to reach Avis car rental.

 

  1. Quick Links

Some of the quick links that you can use to know about Avis’ car products, services, roadside assistance, protection & coverage, etc. are provided below.

 

  1. Phone Numbers to Contact Avis Customer Support

Avis car rental is known for offering its services in more than 150 countries. Below are the relevant Avis customer support phone numbers for different countries.

 

United States

 

Within a CountryToll-Free Number
Rates and Reservations1-800-633-3469
Customer Service1-800-352-7900
Avis.com Assistance1-800-230-4898
Car in the Shop?1-866-607-1403
Profile Setup/Assistance1-800-722-5909
Avis Car Sales1-833-836-6630
Privacy1-866-284-7669

 

 

Canada

 

Rates and Reservations1 800 879 2847
Customer Service1 800 352 7900
Avis.com1800 272 5871

 

 

New Zealand

 

Avis New ZealandLocal NumberToll-Free NumberInternational Number
Reservations09-526-28470800-655-111+64-9-526-2847
Customer Services09-526-32580800-800-511+64-9-526-3258

 

Europe

 

Within a CountryLocal NumberToll-Free NumberInternational Number
Austria0800 104407NONE+43 800 104407
Azerbaijan99-412-975455NONENONE
Belarus+375 17 334 79 90NONE+375 29 669 73 11
Belgium070-223-001NONE+32 2 730 62 11
Bosnia+385 (0)14673603NONE+385 (0)14673603
Bulgaria359 2 82611 00NONE
Channel Islands0534-499499NONENONE
Croatia+385 (0) 1 4673 638NONE+385 (0) 1 4673 638
Cyprus+357 24205666NONENONE
Czech Republic42 0 221 851225NONENONE
Denmark45-33-26-80-80NONENONE
Estonia372-6-388222NONENONE
Faroe Islands298 217 535NONENONE
Finland+358 10 436 2200NONENONE
France0821 230 760NONE+ 33 (0)1 70 92 20 20
Germany069 500 700 20NONE+49 69 500 700 20
Gibraltar350-75552NONENONE
Greece30 210 3224951NONENONE
Holland+31 (0)88-2847 000NONENONE
Hungary361 3 184685NONENONE
Iceland354 5914000NONENONE
Republic of Ireland353 21 4281111NONENONE
Italy199-100-133NONE+39 06 452108391
Kazakstan7 3273 634303NONENONE
Latvia371 722 5876NONENONE
Lithuania370 5 230 6820NONENONE
Luxembourg800-29-614NONENONE
Macedonia389-23-222-046NONENONE
Malta356 21 246640NONENONE
Montenegro+385 (0)14673603NONE+385 (0)14673603
Norway815 33044NONE+47 815 33044
Poland48 22 572 65650800-200-10NONE
Portugal3164036800-20-10-02+351 211 201936
Romania4021 210 4344NONENONE
Russia+ 7 495 775 39 20NONENONE
Serbia+381 (0)113676644NONE+381 (0)113676644
Slovak Republic+421 2 2030 2100NONENONE
Slovenia04 23 65 005NONE00386 4 23 65 005
Spain902-135-531902-135-531+34 902-135-531
Sweden770 82 00 82+46 770 82 00 82+46 770 82 00 82
Switzerland0848 81 18 180848 81 18 18NONE
Turkey+90 216 444 9 628NONE+90 216 444 9 628
Ukraine38 044 502 20 10NONENONE
United Kingdom0808 284 5566NONE+44 808 284 0014

 

Africa

 

Within a CountryLocal NumberToll-Free NumberInternational Number
Angola244-2-326-528NONENONE
Benin228-210-582NONENONE
Botswana267-313-093NONENONE
Burkina Faso226-30-6163NONENONE
Cameroon237-298-056NONENONE
Central Africa Republic236-61-73-76NONENONE
Chad235-51-59-41NONENONE
Comores269-73-30-44NONENONE
Egypt202-354-7400NONENONE
Ethiopia251-1-51-03-55NONENONE
Gabon241-763-185NONENONE
Ghana233-1-228-799NONENONE
Guinea224-41-15-15NONENONE
Ivory Coast225-328-007NONENONE
Kenya254-233-67-94NONENONE
Lesotho266-314-325NONENONE
Madagascar261-2022-34-080NONENONE
Malawi265-671-495NONENONE
Mauritius230-208-1624NONENONE
Morocco212-213-4451NONENONE
Mozambique258-1-465-497NONENONE
Namibia264-612-33-166NONENONE
Reunion Island262-294-832NONENONE
Senegal221-829-6340NONENONE
Seychelles248-224-511NONENONE
South Africa27-11-387-8431NONENONE
Swaziland268-862-22NONENONE
Tanzania255-51-861214-5-6NONENONE
Togo228-210-582NONENONE
Tunisia216-1-780-593NONENONE
Uganda256-41-234-900-257-277NONENONE
Zambia2601-251-652NONENONE
Zimbabwe263-720-351NONENONE

 

Latin America

 

Within a CountryLocal NumberToll-Free NumberInternational Number
Argentina5411-4378-96400810 -9991 2847(54-11) 4378-9640
Belize(501) 225-4400NONENONE
BrazilAll Cities0800-725-28470800-725-2847
Sao Paulo55-11-2155-2847
Chile56-2-7953900600-3682000000-202530
Colombia571-610-4455NONE980-12-0028
Costa Rica506-2293-2222NONE0-8000-1100-92
Ecuador593-4-285498NONENONE
El Salvador503-260-7157NONE155-01-889-8828471
Guatemala(502)2324-9000NONE099-1395
Honduras(504)2239-5712NONENONE
Mexico55 888 88801 800 2 888 888+(52) 555 588 8888
Nicaragua2250-33661-866-978-6539 US/CA+(505) 2233-3013
Panama507-264-0722NONE001-800-111-0005
Peru51-1-434-1111NONE80050625
Puerto Rico787-253-59261-800-230-48981-800-331-1084
Uruguay598-2-90303030800-1500011-800-3730556
Venezuela582-261-55560-800-1-002016800-1-2016

 

Australia

 

Within a CountryLocal NumberToll-Free NumberInternational Number
Australia02 9353 9000136-333+61 2 9353 9000

Asia Pacific

Within a CountryLocal NumberToll-Free NumberInternational Number
American Samoa684-699-2746NONENONE
Australia612 9353 9000136-333NONE
Brunei673-2-426-345NONENONE
China86 21 62291119400-882-1119NONE
Cook Islands682-22833NONENONE
Fiji Islands679-672-2233 /
679-672-2688
NONENONE
French Polynesia689-40-54-10-10NONENONE
Guam1-671-641-80100161-80042403NONE
Hong Kong(852) 28822927NONENONE
India+911244724850NONENONE
Indonesia62-21-314-2900001800-656545NONE
Japan0120-31-1911NONE
Korea (South)822-6147-0209NONENONE
Macau853-3367890-800-152NONE
Malaysia6-03-7628-2300800-1053NONE
New Caledonia687-275484NONENONE
New Zealand09-526-28470800-655111NONE
Pakistan92-51-270751NONENONE
Papua New Guinea675-325-8299NONENONE
Philippines632 718 4061NONENONE
Samoa685-20486NONENONE
Singapore67371668NONENONE
Solomon Islands667 24180NONENONE
Taiwan03 656 59900800 600 601+886 3 656 5990
Thailand662 255 300-4 /
662 251 1131-2
1806549NONE
Tonga678-21179NONENONE
Vanuatu678-22570NONENONE

 

Middle East

 

Within a CountryLocal NumberToll-Free NumberInternational Number
Bahrain973-531144NONENONE
Egypt202 794 7400NONENONE
Israel972 3 9773200NONENONE
Jordan962 6 569 9420NONENONE
Kuwait965-2453827NONENONE
Lebanon961 1 366662NONENONE
Sultanate of Oman968-601224NONENONE
Qatar974-4466-7744NONENONE
Saudi Arabia966 1 476 1300NONENONE
Syria963 11 2230880NONENONE
United Arab Emirates971 4 2245219NONENONE

 

Caribbean

 

Within a CountryLocal NumberToll-Free NumberInternational Number
Anguilla264-497-2642NONE800-882-8471
Antigua268-462-2847NONE800-882-8471
Aruba2978-28617NONE800-1532-1527
Bahamas242-322-4062 /
242-352-8144
NONE800-882-8471
BarbadosNONENONE800-882-8471
BermudaNONENONE800-882-8471
Bonaire599-7-5795 /
599-7-5182
NONE800-882-8471
Cayman BracNONENONE800-882-8471
Curacao599-9-614700NONE800-882-8471
Dominica767-440-9461NONE800-882-8471
Dominican Republic809-535-7191NONE800-882-8471
French Guiana594-594-30-25-22NONENONE
Grand Cayman345-949-2468NONE800-882-8471
Grenada473-440-3936NONE800-882-8471
Guadeloupe590-82-02-71NONENONE
Haiti509-250-6561NONENONE
Jamaica876-926-8021NONE800-882-8471
Martinique594-594-30-25-22NONENONE
St. Barthelemy590-27-71-43NONENONE
St. John/Virgin IslandsNONENONE800-882-8471
St. Kitts & Nevis869-465-6507NONE800-882-8471
St. Lucia758-452-2202NONENONE
St. Maarten5995-52847NONE800-882-8471
Trinidad/Tobago868-6277753NONE800-882-8471
British Virgin IslandsNONENONE800-882-8471
US Virgin Islands – St. Croix340-778-9355NONE800-882-8471
US Virgin Islands – St. Thomas340-774-1468NONE800-882-8471

 

So, these are the different support options that you can use to seek assistance from Avis car rental customer support when experiencing any issue with their service.

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