How to Contact QVC Customer Service for Assistance?

QVC, short for Quality Value Convenience, is a free-to-air television network and flagship shopping channel specializing in televised home shopping owned by the Qurate Retail Group. QVC broadcasts to over 350 million households in 7 countries, including the UK, Japam, Italy, and Germany. The company is well known for offering its wide range of services to the customers.

It has a reliable QVC customer support center as well to help customers experiencing issues with the services of QVC. If you are also having a query or issue with the QVC services, you can use the different assistance options available on their website. To get information about these QVC customer support options, follow the information provided below.

Guide to Contact QVC Customer Service

There are multiple assistance options available QVC customer support. Information about these support options is available below.

  1. Search Help

When experiencing a problem or have a query related to QVC services, you can seek assistance using the Search Help option available at QVC customer support. To get to the Search help option, follow the instructions provided below.

  1. On your web browser, go to the home page of QVC and scroll to the bottom of the page.
  2. On the bottom of the page, you will need to click on the Customer Service & FAQs option in the Contact Us As you will click on this option, you will be directed to the Customer Service page.
  3. On the Customer Service page, you will need to go to the “How Can We Help You” section. In this section, you will need to enter the keyword related to your query and click on the Search For example, if you wish to reset the password of your account, you will need to enter a keyword like Reset Password or Change Password
  4. From the search result that appears on your screen, you can select the relevant help articles and follow the instructions provided in it to resolve the query you are facing.
  5. In case you are experiencing related to any particular category like Ordering, Shipping & Delivery, Returns & Exchanges, etc. you can select the particular category from the menu section located next to the search field.

 

  1. Frequently Asked Questions

For common queries related to the services of QVC, you can visit the Frequently Asked Questions section of QVC customer support. Here are the steps to use this option.

  1. Go to the Customer service page of QVC customer support. You can find this option located on the bottom of the QVC homepage.
  2. On the customer service page, you will need to click on the VIEW ALL TOPICS button to get to the frequently asked questions section.
  3. Once you are on the FAQs page, you can browse the questions to get answers for your particular query as per the relevant category.
  4. Moreover, if you are experiencing an issue with QCard, you can visit their Frequently Asked Questions.
  5. You can find the FAQ section of QCard on the customer service page only. Just go to the QCard support section and click on the QCard FAQs You will be directed to the next page where you will find the answer to the common QCard related queries.

 

  1. Live Chat Support

If you are looking to seek assistance from QVC customer support via Live Chat, you can follow the instructions provided below.

  1. Go to the QVC homepage on your web browser and scroll to the bottom of the page.
  2. On the bottom of the page, you will need to click on the Chat Live option in the Contact Us As you will click on this option, a chat box will appear on the lower-right corner of the page.
  3. In the chatbox, you will need to enter your Name, Email, Phone Number (Optional), Your Question in the relevant fields and click on the START CHAT
  4. After that, you will be connected to one of the QVC customer support executives. The executive will help you get over the issue you will be experiencing with your QVC service.

4.) Email Support

If you are looking to find help from QVC customer support via Email, you can follow the instructions provided below.

  1. Go to the QVC homepage on your web browser and scroll to the bottom of the page.
  2. On the bottom of the page, you will need to click on the Email Us option in the Contact Us As you will click on this option, you will be directed to the next page.
  3. On the next page, you will need to enter the required details like – Name, Email, Phone Number, Address, Order, Number, Select a Topic, Subject.
  4. After entering all the required information, you will need to click on the CONTINUE
  5. Your query will be resolved at the earliest and you will receive the reply for the query on your email address.

5.) Social Media Support

You can also reach QVC customer support through their relevant social networking sites as well. You can find quick links for the different social media support below.

  1. Phone Number Support

If even after following the above-mentioned support options, you are unable to get your query or problem resolved, you can reach the QVC customer support by calling on their following customer service phone number.

  • QVC customer support phone number: 888 345 5788
  • QCard Customer Service: 877-490-1787

So, these are the different assistance options that you can use to get help from QVC customer support.

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