How to Contact Toys R Us Customer Service?

toys r us customer service

Toys R Us is a well-known international toy, video game, clothing, and baby product retailer with more than 700 stores in the United States and around 800 outside the US. Whether you want to do shopping online or wish to buy from their Stores, the variety they offer is just everlasting. From the bike, scooter, and ride-on, action figures & playsets, games & puzzles, to dolls & stuffed animals, and kids and crafts, Toys R Us has an everlasting range of toys, clothes, and baby product.

Coming to brands, the products available here are from numerous reputed brands such as Barbie, Disney, Fisher-Price, Funko, Hasbro Games and many more. While the shopping experience of customers is always effortless, however, if sometimes a customer is not satisfied with the service of the company, he/she can expect instant resolution of their query or concern through Toys R Us customer support. To know how you can reach Toys R Us customer support for assistance, you can follow the instructions provided below.

toys r us customer service

Guide to Reach Toys R Us Customer Support

There are several options available at Toys R Us to seek assistance from their customer support team. So, regardless of the issue or concern, you are having in regard to Toys R Us products, you can easily find support from Toys R Us customer service using the following available mediums.

  1. Contact Us

AT Contact Us page, you can easily seek assistance for your issue or query by submitting your comment with name, email, and comment. To know how to use the Contact Us section for seeking assistance for your problem, follow the step by step instructions provided below.

  • Open a web browser on your computer and go to the Contact Us page of Toys R Us.
  • Once you are on the Contact Us page, you will see a small form that you will need to fill.
  • In the Contact Us form, you will be prompted to First Name, Last Name, Email, and Your Comment in the provided fields.
  • So, enter your First Name, Last Name, Email Address in the provided fields. In the Comment section, you will need to enter your query or concern related to your experience with Toys R Us.
  • Once you have provided all the required fields, you will need to click on the Submit button.
  • As you will click on the Submit button, your query will be sent to the Toys R Us support, who then will provide an appropriate solution for your concern.

 

  1. Frequently Asked Questions to Seek Assistance from Toys R Us Customer Support

Another ideal way to seek assistance from Toys R Us customer support is by referring to the Frequently Asked Questions section on the Toys R Us page. To know how to reach the Frequently Asked Questions section, follow the instructions provided below.

  • Open a web browser on your computer and go to the Toys R Us page.
  • Once you are on the Toys R Us page, you will need to scroll down and click on the Help option located under the Customer Service section.
  • As you will click on the Help option, you will be directed to the next page where you will find the Frequently Asked Questions section.
  • In the Frequently Asked Questions section, you will be able to find the answer to some of the most common queries customers frequently seek an answer for.
  • So, if you have queries such as the one listed below, you can easily find answers to them in the Frequently Asked Questions section.
    • Order related queries
    • Order going to Target.com from the ToysRUs website.
    • Difference between new Toys R Us and old Toys R Us stores.

 

  1. Social Networking Sites to Seek Assistance from Toys R Us customer Support

One can also seek help for their issues and queries by going to social networking sites where Toys R Us is available. Just go to the particular social networking sites and post your query on their timeline, wall, etc. Also, you can send a direct message to their inbox wherever available. The following are social networking sites where you can find Toys R Us.

 

  1. Toys R Us Customer Support Phone Number, Email, and Live Chat Support

If you are looking to seek help for any of the purchases you made from the Tours R Us, be it from online or store, through a helpline number, email, or live chat support, unfortunately, there is no helpline number, email, or live chat support available. The only options available for assistance at Toys R Us are the ones mentioned above – Contact Us Page, Frequently Asked Questions, and Social Networking sites.

  1. Locate a Toys R Us Store for Assistance

If even after reaching the Toys R Us customer support for assistance using the above-mentioned means you are unable to get an appropriate response to your issue or query, it is suggested to visit the nearest Toys R Us store. You can discuss your issue or query with one of the representatives available at their store. The representative will be able to provide further ways to seek assistance from Toys R Us customer support for your particular query or concern. To know how to locate the nearest Toys R Us store near you, it is suggested to follow the instructions provided below.

  • Open a web browser on your computer and go to the Toys R Us page.
  • Once you are on the Toys R Us page, you will need to scroll down and click on the Locate Store option located on the lower-left corner of the page.
  • As you will click on the Locate Store option on the Toys R Us page, you will be directed to the next page where you will be provided the option locate the nearest Toys R Us page.
  • Simply follow the on-screen prompts on the next to find the nearest Toys R Us Store near you.

So, these are the different ways that can help you seek assistance from Toys R Us customer support. So, next time you need help for any Toys R us related problems such as with order placed, account sign in problem, or purchase-related issues, feel free to reach the by referring to the above-mentioned methods.

Related posts

Leave a Comment