How to Contact Konami Customer Support?

konami support

Konami Holdings Corporation, generally known as Konami, is popular entertainment, video gaming, and gambling conglomerate, headquartered in Japan. It is known for producing and distributing trading cards, pachinko machines, slot machines, tokusatsu, and arcade cabinets, while also being a video game developer and publisher.

The company is known for having casinos around the world and operating health and physical fitness clubs throughout Japan. Some of the game franchises of Konami comprisePro Evolution Soccer, Gradius, Yu-Gi-Oh!, Metal Gear, Frogger, Contra, Castlevania, Suikoden, and Rocket Knight Adventures. While the company is appreciated for its engaging games and reliable services, if you ever need assistance with any of the queries or concerns regarding the products or services of the company, you can contact Konami Customer Support for assistance.

To know the different ways to contact Konami Customer Support, follow the information provided below.

Ways to Contact Konami Customer Support

  1. Frequently Asked Questions

If you have common queries related to Konami products and services, you can visit the Frequently Asked Questions section on their website. To know how to get to the FAQs section, follow the instructions provided below.

  • Open a web browser on your phone, tablet, or computer, and navigate to the homepage of Konami using the URL – https://www.konami.com/.
  • Once you are on the homepage of Konami, you will need to scroll down to the bottom of the page.
  • Once you are at the bottom of the page, you will need to click on the Contact Us option. This will take you to the next screen.
  • On the next screen, you will need to select the support option under the America You will be taken to the next screen.
  • On the next screen, you will need to scroll down and click on the FAQs Doing so will direct you to the subsequent screen.
  • On the subsequent screen, you can use the search field to find an answer for your query. Simply enter the keyword related to your concern in the search field and press the search icon. From the search result, you can select the relevant help guide to find an answer to your problem.
  • Alternatively, you can select a particular game from the given options if you need assistance regarding a query related to a particular game. Then, simply follow the on-screen prompts to find an answer to your problem.

 

  1. Chat Support

Another ideal option to seek assistance from Konami customer support is through the chat support option. If you wish to get help through chat support options, you can follow the instructions provided below.

  • On a web browser of your computer or phone, go to the homepage of Konami using the URL – https://www.konami.com/.
  • Once you are on the homepage of Konami, you will need to click on the Contact Us option located at the lower-left corner of the screen. You will be directed to the next screen.
  • On the next screen, you will need to select the support option under the America
  • Then, you will need to select the AGENT ONLINE option from the lower-right corner of the screen. This will open a Chat window on your screen.
  • In the Chat window, you will simply need to type in your query and follow the on-screen prompts to seek assistance from one of the Konami customer support agents.

 

  1. Address And Phone Number Support

If you wish to contact Konami customer support through phone, you can reach them on the phone numbers provided below. Also, you can find the address of the Konami office for different countries.

Japan

Konami Digital Entertainment Co., Ltd.

1-11-1, Ginza, Chuo-ku, Tokyo, 104-0061 Japan

Tel: 03-6867-0573

 

North America

Konami Digital Entertainment, Inc.

14500 Aviation Blvd., Hawthorne, CA 90250-6655, USA

Tel: (310) 220-8100

 

Europe

Konami Digital Entertainment B.V.

14-16 Sheet Street

Windsor, SL4 1BG

United Kingdom

Tel: +44 (0)1753-271-888

 

Konami Digital Entertainment B.V. France

35 Rue Pierre Brossolette

LevalloisPerret

92300

Tel: +33 (0)1-4149-0530

 

Konami Digital Entertainment B.V. Germany

KölnerStraße 12

65760 Eschborn

Germany

Tel: + 49 6196 777 05 – 0

 

Konami Digital Entertainment B.V. Spain

Calle Orense, 70 planta 12

28020 Madrid

Spain
Tel: + 34 (0)915 15 50 60

Asia / Oceania

Konami Digital Entertainment Limited

Room Nos. 611B, 612 & 613, 6/F, TsimShaTsui Centre, 66 Mody Road, Kowloon, Hong Kong

Tel: 852-2956-0573

 

Konami Digital Entertainment Pte.Ltd.

20 Collyer Quay, #19-04, Singapore 049319

Tel: (+65) 6327 1573

 

NOTE: If you wish to get more phone numbers of United States countries, you can go to the Contact Us page of Konami using the URL – https://www.konami.com/games/us/en/pages/contact_us/ and click on the Country United States (English) option located at the bottom.

  1. Submit a Ticket

You can also seek assistance from Konami customer support by submitting a ticket. To know how to submit a ticket, follow the instructions provided below.

  • Open a web browser on your phone, tablet, or computer, and navigate to the homepage of Konami using the URL – https://www.konami.com/.
  • Once you are on the homepage of Konami, you will need to scroll down to the bottom of the page.
  • Once you are at the bottom of the page, you will need to click on the Contact Us option. This will take you to the next screen.
  • On the next screen, you will need to select the support option under the America You will be taken to the next screen.
  • On the next screen, you will need to scroll down and click on the Submit a Ticket Doing so will direct you to the subsequent screen.
  • On the next screen, you will simply need to follow the on-screen prompts to submit a ticket for your query.

So, these are the different ways that you can contact Konami customer support for assistance.

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