How to Contact MTG Arena Customer Support?

Developed and published by Wizards of the Coast (WotC), MTG Arena, also known as Magic: The Gathering Arena, is a free-to-play digital collectible card game. The game is a digital adaptation of the game with the same name Magic: The Gathering (MTG).

The game allows players to collect cards via booster packs, in-game achievements (also known as microtransaction purchases), and develop their own decks to compete with other players. While the game is smooth and engaging enough to keep players hooked, however, some users may sometimes face one or the other problem with their services.

If you ever experience any problem with MTG Arena services, you can seek reliable assistance through MTG Arena customer support. To know how to contact MTG Arena customer support for assistance, follow the instructions provided below.

Ways to Contact MTG Arena Customer Support

1. Search Support

One of the easiest options to seek assistance from MTG Arena customer support is through Search Support. Using Search Support, you can easily find helpful articles to get appropriate assistance for your problem. To use Search Support, you will just need to enter your query or keyword related to it in the search field, and then select the relevant help article from the search result that will appear on your screen.

To know how to get to the Search Support option, you will need to follow the below-mentioned instructions.

• Go to the homepage of MTG Arena on your computer or phone browser using the URL – https://magic.wizards.com/en/mtgarena.
• Once you are on the MTG Arena homepage, you will need to scroll down to the bottom of the page and select the Support option located under the COMPANY section. This will direct you to the next screen.
• On the next screen, you will be provided the Search Support In the search field provided, you will need to enter your question or keyword related to it, and then press the search icon. Doing so will display the search result on your screen.
• From the search result that displays on your screen, you will need to select the relevant help article. Then, follow the information provided in it to overcome the problem you need help with.

 

2. FAQs

If you have common queries related to MTG Arena such as Renewal Rewards, Importing a deck into MTG Arena, skipping tutorials, etc. you can refer to the frequently asked questions section of the MTG Arena customer support. To know how to get to the FAQs section, follow the steps provided below.

• Open a web browser on your phone, tablet, or computer and go to the homepage of MTG Arena using the URL – https://magic.wizards.com/en/mtgarena.
• Once you are on the homepage of MTG Arena, you will need to scroll down to the bottom of the page and select Customer Support This will take you to the subsequent screen.
• On the next screen, you will need to scroll down a bit and select the MTG Arena option from the given ones. Doing so will take you to the next page.
• On the next page, you will need to select the Rules, FAQs, and Account Support You will be taken to the next screen.
• Once you are on the FAQs section, you can browse through the list of queries to find a reliable answer for your concern.

 

3. Technical Support

If you ever face any issue with the technicality of the MTG Arena game, you can consider seeking assistance from the technical support section. To know how to get to the Technical Support section, follow the instructions provided below.

• Navigate to the homepage of the MTG Arena using the URL – https://magic.wizards.com/en/mtgarena on your computer or phone web browser.
• On the homepage, you will need to scroll down to the bottom of the page and select the Customer Support
• Once you are on the Customer Support page, you will need to select the MTG Arena game from the givens game options.
• On the next screen, you will need to select the Technical Support option. You will be directed to the next page.
• On the next page, you will need to browse through the different categories to find the solution for your particular concern.

 

4. Community Forum

MTG Arena also has a dedicated community forum to allow members to post their queries and get them answered by other members.  If you have any queries you need assistance with, you can visit the Community Forum to check if anyone else is also facing the same problem and whether any solution to it has been provided by anyone.

Also, you can post your query if it has been raised by anyone in the Forum. You will then need to wait for the response from MTG Arena customer support or other members. You can get to the Community Forum section by following these steps.

• Open a web browser on your phone, tablet, or computer and go to the homepage of MTG Arena using the URL – https://magic.wizards.com/en/mtgarena.
• Once you are on the homepage of MTG Arena, you will need to scroll down to the bottom of the page and select Customer Support This will take you to the subsequent screen.
• On the next screen, you will need to scroll down a bit and select the MTG Arena option from the given ones. Doing so will take you to the next page.
• On the next page, you will need to select the Community You will be taken to the next screen.
• On the next screen, you can follow the suggestions suggested above to find an answer to your query.

So, these are the different ways to contact MTG Arena customer support for assistance.