How to Contact DraftKings Customer Support?

DraftKings is a popular daily fantasy sports contest and sports betting operator. With DraftKings, users are allowed to enter daily and weekly fantasy sports-related contests and win money according to the performances of an individual player in 5 American sports – NBA, PGA, NFL, MLB, and NHL, and UEFA Champions League Soccer, Canadian Football League, the XFL mixed martial arts, Tennis, and NASCAR auto racing.

Although the platform provided by the company is smooth and robust, however, to ensure flawlessness, they made DraftKings customer support available for the users.

So, if you ever face any issues with DraftKings services, or if you have any query you need an answer for, feel free to contact DraftKings customer support for assistance.

To know how to contact DraftKings customer support for assistance, follow the instructions provided below.

Ways to Contact DraftKings Customer Support For Assistance

1. Frequently Asked Questions (FAQ)

If you have common queries related to DraftKings such as where to make bet, how to bet on a team or sport, or unable to bet in your state, etc.

you can find answers to such queries and concerns easily by referring to the FAQ section of the DraftKings website. To know how to get to the FAQ section, follow the instructions provided below.

• Open a web browser on your phone, tablet, or computer, and go to the homepage of DraftKings using the URL – https://www.draftkings.com/.
• Once you are on the homepage of DraftKings, you will need to click or tap on the FAQ option located on the top-right corner of the page. You will be directed to the next screen.

NOTE: Alternatively, you can scroll down to the bottom of the homepage to get to the FAQ option.

• On the next screen, you will first need to select the category according to the query you need an answer for.
• Next, you will need to browse through the list of questions to find an answer to your query.

2. Send A Message to the DraftKings Customer Support

Another ideal option to contact DraftKings customer support is by sending a message to them. To know how to send a message to DraftKings customer support, you will need to go through the instructions provided below.

• Go to the homepage of DraftKings on your computer, phone, or tablet web browser using the URL – https://www.draftkings.com.
• When you get to the homepage of DraftKings, you will need to scroll down to the bottom of the page.
• At the bottom of the page, you will need to select the Contact Us option under the Company Doing so will take you to the next screen.
• On the next screen, you will be provided a form that you will need to fill for sending a message to DraftKings customer support. The information will be prompted to enter in the provided fields include – Please choose a topic, Username, Email, Subject, and Message.
• Once you are done entering the required information in the prompted field, you will need to select the checkbox next to the I’m not a robot
• Then, you will need to press the Submit button and wait for the response from the DraftKings customer support on the email address you provided.

3. Virtual Chat

DraftKings customer support is also known for offering assistance to the customer through the virtual chat support option. If you wish to use this option for assistance, follow the steps suggested below.

• Open the homepage of DraftKings on your computer, phone, or tablet web browser using the URL – https://www.draftkings.com.
• When you get to the homepage of DraftKings, you will need to scroll down to the bottom of the page.
• At the bottom of the page, you will need to select the Contact Us option under the Company Doing so will take you to the next screen.
• On the next screen, you will need to click or tap on the Help option located in the lower-left corner. This will open a chatbox on your screen.
• In the chatbox, you will be prompted to enter a keyword related to your concern. So, enter your query in the prompted field and follow the on-screen information to get appropriate help for your problem.

4. Email Support

You can also consider seeking assistance from DraftKings customer support through email support. To get help through email support, all you need to do is send your query to the following email address.

You will then need to wait for the response from the DraftKings customer support to overcome the problem you are facing.

DraftKings Customer Support Email Address: [email protected]

So, these are the different methods that you can use to contact DraftKings customer support to seek assistance for your query or problem.