Turtle Beach Corporation, generally known as Turtle Beach, is a manufacturer of global gaming accessories. The company is known for producing gaming headsets for PC, Nintendo Switch, Xbox One, PlayStation 3, and mobile devices.
Earlier, Turtle Beach used to develop MIDI synthesizers, sound cards, and different audio software packages and network audio devices.
While the products and services offered by Turtle Beach are reliable and robust, however, some users sometimes may find one or the other issues with the company’s product or services.
If you face any issue or have a query regarding the company’s product or service, you can contact Turtle Beach customer support for assistance. To know how to contact Turtle Beach customer support, follow the instructions provided below.
Ways to Contact Turtle Beach Customer Support
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Phone Number Support
The fastest way to contact Turtle Beach customer support is through the phone. You can call Turtle Beach customer support on the below-mentioned phone number and seek appropriate assistance for your problem from one of their executives.
All you need to do is call the given phone number, and follow the on-call prompts to get connected with one of the Turtle Beach customer support executives.
- Turtle Beach Customer Support Phone Number (General Inquiries): (914) 345 2255
- Timing: Monday to Friday | 09:00 AM to 05:00 PM ET
NOTE: In case you are unable to find desired assistance by calling the given phone number, or if you are unable to reach the Turtle Beach customer support using this phone number, you can follow the below-mentioned steps to know if the phone number has been changed or updated.
- Open a web browser on your computer and go to the homepage of Turtle Beach using the URL – https://www.turtlebeach.com/.
- Once you are on the homepage of Turtle Beach, you will need to scroll down to the bottom of the page.
- From the bottom section of the page, you will need to select the Contact Us option under the About Turtle Beach You will be directed to the next page.
- On the next page, you will need to go to the GENERAL INQUIRIES section and check whether or not the phone number is changed or updated.
- If you notice that the phone number has been changed, you can call the new phone number. However, if the phone number is the same as the one mentioned above, you can consider using the next method to contact Turtle Beach customer support.
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Send an Email to Turtle Beach Customer Support
If you are unable to contact Turtle Beach customer support using the phone number mentioned above, you can consider sending an email to them by following the instructions provided below.
- Go to the homepage of Turtle Beach on your computer web browser using the URL – https://www.turtlebeach.com/.
- Once you are on the homepage of Turtle Beach, you will need to scroll down to the bottom of the page to get to the About Turtle Beach
- Under the AboutTurtle Beach section, you will need to select the Contact Us option. This will direct you to the next screen.
- On the next screen, you will need to select the Email Us option under the SALES & ORDER INQUIRIES. Doing so will prompt you with a box where you will be asked to select an app or other options to send an email to Turtle Beach customer support.
- So, select the desired option and follow the on-screen prompts to send an email to Turtle Beach customer support.
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For Support On Roccat Products
If you are looking to seek assistance for Roccat products, you can contact Turtle beach customer support by following the instructions provided below.
- Open a web browser on your computer and go to the homepage of Turtle Beach using the URL – https://www.turtlebeach.com/.
- Once you are on the homepage of Turtle Beach, you will need to scroll down to the bottom of the page.
- From the bottom section of the page, you will need to select the Contact Us option under the About Turtle Beach You will be directed to the next page.
- On the next page, you will need to go to the FOR SUPPORT ON ROCCAT PRODUCTS section and click on the Click Here You will be directed to the next screen.
- On the next screen, you will be provided a Contact Us page. On this page, you will find an email address ([email protected]) where you can send your query to Roccat support for seeking assistance with your query or concern.
So, these are the different ways that you can contact Turtle Beach customer support to get assistance for your particular query or concern.
