How to Contact Xbox Live Customer Support?

Xbox is a worldwide popular video gaming brand created and owned by Microsoft. The brand is known for offering a range of video game consoles developed by Microsoft. While Xbox offers numerous game applications, streaming services, and an online service named Xbox Live, its development department is known by the name of Xbox Game Studios. At present, there are three Xbox branded consoles – Xbox, Xbox 360, and Xbox One. With Xbox, you can play games like The Witcher, Fallout, Assassin’s Creed, Minecraft, Grand Theft Auto and many more. As there are more than 55 million users worldwide, to ensure uninterrupted service to the users, Microsoft also offers a dedicated Xbox customer support center that helps users in getting appropriate assistance for their queries and issues. To know how to seek assistance from Xbox customer support, go through the information provided below.

Ways to Contact Xbox Live Customer Support for Assistance

There are numerous ways you can seek support from Xbox customer support depending on the problem you are facing with Xbox console or its services. Following are the assistance options that you can use to get appropriate assistance for your problem.

  1. Product Support

If you have any issue or query related to Xbox product, you can easily seek support from Xbox customer support by following these steps:

  • Go to the Microsoft Xbox Support page on your web browser.
  • In the section “Xbox Support: What do you need help with”, you will need to select the Xbox product such as Xbox One, Xbox 360, Xbox on Windows 10, Games, etc.
  • Just click on the product or service you have issues with, you will be directed to the next window where you will be given options to get assistance for your query.


  1. Update Xbox One

If you need to update your Xbox One to the latest version, you can find the information regarding it under What’s New section on the Microsoft Xbox Support page. Just click on the Latest Xbox One update link under What’s New section and follow the information provided on the next page to update your Xbox one.

  1. Help Topics

You can also find assistance for your problems related to Xbox under Trending Topics section on the Microsoft Xbox Support. Here you will find information about the latest help articles related to services such as password resetting, Xbox family safety settings, problem connecting to Xbox Live, etc.

  1. Error & Status Code Search

If you ever encounter an error or status code with your Xbox product, you can easily get assistance for it using the Error & Status Code Search option. Just go to the Error & Status Code Search help page, enter the exact code in the provided field and click on the Search button. You will be provided information regarding the error code with a solution to overcome it.

  1. Repair and Service Center and Warranty info

If you need information regarding Xbox Repair and service center, you can visit the Repair and Service center page of Xbox at Microsoft Xbox support page. Here you will be able to find appropriate assistance for your problem. Similarly to get information on Manual and Warranty, you can visit the Manuals and Warranty page of Xbox customer support.

  1. Xbox Community Forum Support

You can also get assistance for your problem from other Xbox users at Xbox community forum support page. Here you can post your query or answer queries post by other users. Go to the page, select a Category and then choose a Topic to get information regarding your query.

Similarly, if you need assistance for a Billing, Accounts, Games, Your account, feel free to reach Xbox customer support for instant assistance.

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