How to Contact Star City Game Customer Service?

Star City Games is the world’s top retailer, event organizer, and content provider for the Magic: The Gathering (MTG) collectible card. The company comprises more than 50,000,000 Magic: The Gathering Singles, hundreds of out-of-print and in-print Magic: The Gathering sealed products, a wide range of unique specialty items, and thousands of popular gaming supplies.

You can easily browse and buy your favorite SCG product through their website. In case you need assistance with any query or problem, you can seek help from Start City Games customer service. To know how to contact Start City Game Customer Service for assistance, go through the information provided below.

Ways to Contact Start City Games Customer Service

  1. Frequently Asked Questions

For common queries such as getting more information on MTG Arena or MTG Melee, Eligibility Requirements for participating in SCG Tour Online events, or Cancellation of your Registration, you can find answers to such queries under the Frequently Asked Questions section on Start City Games website. To get to the FAQ section, you can follow the instructions provided below.

  • Open a web browser on your computer and go to the home page of Star City Games (
  • Once you are on the homepage, you will need to scroll down to the bottom of the page and go to the Events
  • Under the Events section, you will need to click on the FAQ This will direct you to the next page where you will see the list of most frequently asked questions.
  • You will need to browse through the FAQ list to find an answer to your particular query.


  1. Search Help

Another ideal option to seek assistance for your problem is using the Search Help option. All you need to do is enter your query or keywords related to it in the search bar to find the relevant help guide for your problem. Below are the steps to find the search help option.

  • Go to the home page of Star City Games ( on your computer web browser.
  • Once you are on the home page, you will need to click on the CONTACT US option located near the top-right corner of the screen. You will be directed to the next page.
  • On the next page, you will need to enter your query or related keywords in the search bar and press the Enter key on your keyboard. This will display the search result on your screen.
  • From the search result, you will need to select the relevant help guide and follow the information provided in it to overcome the problem.


  1. Social Networking Sites

If you wish to connect with Star City Games on social networking sites, the company is active on almost all social media sites such as YouTube,  Twitch, Facebook, Twitter, Instagram, etc. On these social networking pages of Star City Games, you can find important updates, news, and more about the company. You can also send direct messages to SCG in case you are unable to find help for your query through other support mediums. Below you can find the direct links to the social media pages of Star City Games.


  1. Email Support

If you are looking to seek assistance from Star City Games customer support through email, you can send your query through your email account at [email protected]. Make sure to enter all the relevant information related to your query to make it easier for Star City Games customer support representative to help you easily. Also, depending on the type of issue you are experiencing, it may take a while for Star City Games customer support to provide a reliable solution.

  1. Phone Number

In case you are unable to seek assistance for your query or concern through none of the above-mentioned support options, you can contact Star City Games customers by phone. You can find the customer support phone number of Star City Games customer support below.

  • Star City Games Customer Support Phone Number: (540) 767 Game (4263)
  • Timing: Monday to Friday | 10:00 AM to 05:00 PM ET

So, these are the different support options that you can use to seek assistance from Star City Games customer support.

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