How to Contact Saia Customer Support Service?

saia customer service number

Saia is a trucking company, also referred to as less than truckload (LTL) trucking company, known for operating in more than thirty-six states. Ranks among the top ten of LTL carriers in the United States, Saia’s wide range of services include expediting shipments, logistics services, distributions, and consolidation. While the services offered by Saia are reliable and smooth, however, sometimes some users face issues with it and look for assistance.

To help such customers, the company provides reliable and prompt assistance through its Saia customer service center. At Saia customer service center, there are numerous ways provided to allow a customer to easily seek assistance for their query or concern. To know how to contact Saia customer service, go through the information provided below.

Guide to Contact Saia Customer Service

  1. Frequently Asked Questions

If you have common queries related to the Saia services such as requesting Used Id and Password, E-billing, E-Pay, Shipment information, tracking, etc. you can find the answers at the Frequently Asked Questions section on the company’s website. To know how to get to the Frequently Asked Questions section, go through the instructions provided below.

  • Open a web browser on your computer and go to the homepage of Saia (https://www.saia.com/).
  • Once you are on the homepage, you will need to scroll down to the bottom of the page and click on the FAQS option. This will take you to the Frequently Asked Questions page on the next screen.
  • On the next screen, you can browse through the different categories to find the answer to the particular query or concern you have with Saia services.
  • Simply follow the information provided in the answer to get an appropriate solution for your problem.

 

  1. Live Chat Support

In case you wish to connect with one of the Saia customer support representatives to seek assistance, you can easily do using the live-chat support option. With the live-chat support option, you will be connected to a Saia customer service executive through chat communication who will help you resolve your query through instant messaging. To know how to get to the Live chat support medium, follow the instructions provided below.

  • Go to the homepage (https://www.saia.com/) of Saia on your computer web browser.
  • Once you are on the homepage of Saia, you will see a Live Chat option located on the lower-right corner of the screen.
  • You will need to click on this Live Chat option which will open a small window on your screen on the left-hand side.
  • In the small window, you will need to follow the on-screen prompts to connect to one of the Saia customer service experts to get assistance for your problem through chat communication.

 

  1. Email Support

Another ideal way to seek assistance from Saia customer support is through the email support medium. If you ever face any issue or have queries related to Saia services, you can send an email to the Saia customer support team to find an appropriate solution. Below you can find the different email addresses of various Saia’s departments. Browse through the list to send your query to the relevant email address.

DEPARTMENT EMAIL ADDRESS
Cargo Claims cla[email protected]
Casualty Claims [email protected]
Corporate Insurance [email protected]
Credit Department [email protected]
Customer Service [email protected]
Dock Workers [email protected]
Employee Benefits [email protected]
Human Resources [email protected]
Investor Relations [email protected]
Line Drivers [email protected]
Marketing [email protected]
P&D Drivers [email protected]
Safety [email protected]
For Employment Verification [email protected]

 

NOTE: As the email address for any department may change anytime, or any new email address for any new department can be added by the company on their website anytime, you can check such changes on Saia’s website by following these steps:

  • Go to the homepage (https://www.saia.com/) of Saia on your computer web browser.
  • Once you are on the homepage of Saia, you will need to scroll down to the bottom of the page and click on the Contact Us This will direct you to the next screen.
  • On the next screen, you will need to go to the email support section and look in case any changes or addition has been made.

 

  1. Phone Number Support

If none-of the assistance options mentioned-above help you get reliable assistance for your problem, you can consider contacting Saia customer service through the phone number. Below you can find the phone number to contact Saia customer service.

  • Saia Customer Service Phone Number: 1 800 765 7242

NOTE: At present, the above-mentioned is the only phone number provided to contact Saia customer support. As the phone number can be changed anytime, or additional numbers can be added by the company if the need arises, you can check such changes by following these steps:

  • Open a web browser on your computer and go to the homepage (https://www.saia.com/) of Saia.
  • On the homepage of Saia, scroll down to the bottom of the page and click on the Contact Us This will direct you to the next screen.
  • On the next screen, go to the Contact Saia section and check if any changes or addition has been to the phone numbers for contact Saia customer support.

 

  1. Follow Saia on Social Media Sites

Saia is active on many social networking sites such as Facebook, Instagram, LinkedIn, Twitter, and YouTube. You can follow the company on social sites to get the latest updates and important information about the company’s products and services.

So, these are the different ways that you use to contact Saia customer service for assistance.

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