How to Contact H&M Customer Service?

Hennes & Mauritz AB, widely known as H&M, is a popular clothing-retail company known for its wide range of fast-fashion clothing for men, women, teenagers, and children. H&M and its associated companies are present in more than 60 countries. Having over 4500 stores all over the world, H&M is the second-largest clothing retailer globally. Apart from having its stores in 60+ countries, H&M is also available for online shopping in over 33 countries. In order to ensure customer convenience and manage customer’s suggestions and grievances, the company has provided dedicated H&M customer support. At H&M customer support can seek information and assistance for H&M related queries an concerns promptly.

How to Contact H&M Customer Support?

Whether you wish to seek assistance for shipping, payments, or return, you can easily find information about such queries and concerns at H&M customer support. The different assistance options available at H&M customer support are as follows:

  1. Get Assistance Through Social Media

H&M customer support also offers assistance to its esteemed customers via social networking sites. You can connect with H&M customer support via following social media platforms:

  1. Frequently Asked Questions (Sizing)

For common queries related to sizing, H&M customer support has a dedicated Frequently Asked Questions section. To know how to get to the FAQs section, follow these steps:

  • Go to the H&M homepage on your web browser.
  • Once you are on the homepage, you will need to scroll down and click on the Customer Service option in the Help You will be directed to the next page.
  • On the next page, you will need to get to the Sizeguide section on the left side section and click on the Sizing FAQ.
  • As you will click on the Sizing FAQ, you will be taken to the next screen where you can browse the answer for your size related query.


  1. H&M Customer Support Phone Number

If you wish to seek assistance from H&M customer support by calling their customer care phone number, you can reach them through the following phone number.

  • H&M Customer Support Phone Number: 855-HNM-SHOP / 855-466-7467 (Toll-free)
  • Timing: 24 by 7


  1. Live Chat
  2. If you wish to seek assistance from H&M customer support by connecting them through live chat medium. you can follow these steps:
  • Go to the Contact Us page of H&M customer support on your browser.
  • Once you are on the Contact Us page, locate the “BY CHAT” option to know how to seek assistance from H&M customer support via live chat.

Now as you know about all the available assistance options to seek assistance from H&M customer support, feel free to use them whenever you experience any issue or problem with H&M product or service.

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