How to Contact PNC Bank Customer Service?

PNC Financial Services is a reputed bank holding company and financial services provider. The banking subsidiary of PNC Financial Services, PNC Bank is known for operating in more than 20 states and the District of Columbia with over 2200 branches and more than 9000 ATMs. The company is also known for providing financial services such as Wealth Management, Asset Management, Loan Servicing, and Information Processing, and Estate Planning. By asset, PNC Bank is listed as one of the largest banks in the United States, 6^th largest bank by deposits, 5^th Largest bank by the number of branches, and 4^th largest by the number of ATMs. While the services offered by the bank are effortless and uninterrupted most of the time, if you ever need assistance for any issue related to their service, you can reach the PNC Bank customer service. To know how to contact PNC Bank customer services, follow the different assistance options provided below.

Ways to Contact PNC Bank Customer Service

1. PNC Bank Customer Support Phone Number

One of the best ways to seek assistance from PNC Bank customer service is by contacting using the phone number – 1 888 PNC BANK | 1 888 762 2265. The timing for contacting PNC Bank customer support by phone is Monday to Friday 07:00 AM to 10:00 PM ET | Saturday to Sunday 08:00 AM to 05:00 PM ET. You can also find this phone number listed on the PNC Bank homepage under the Support option located in the top menu section.

NOTE: The above-mention phone number is for the customer with Personal Banking Accounts. If you are looking for assistance regarding Business Banking Accounts, you will need to use the following phone numbers.

• Business Banking Accounts Phone Number: 1 877 BUS BNKG | 1 877 287 2654
• Timing: Monday to Friday: 07:00 to 10:00 PM ET | Saturday to Sunday: 08:00 AM to 05:00 PM ET

Moreover, if you are looking for the Product & Service Specific Support Phone Numbers, you can refer to the information provided below.

Virtual Wallet

• Phone Number: 1 800 352 2255
• Monday to Friday 07:00 AM – 10:00 PM ET
• Saturday – Sunday 08:00 AM – 5:00 PM ET

Personal Credit Cards

• Automated account information can be accessed round the clock.
• Phone Number: 1 800 558 8472

Business Credit Cards

• Automated account information is accessible round the clock
• Phone Number: 1 800 474 2101

Mortgage

• Phone Number: 1 800 822 5626
• Monday – Thursday: 8:00 AM – 9:00 PM ET
• Friday: 8:00 AM – 5:00 PM ET
• Saturday: 09:00 AM – 02:00 PM ET

Student Loans

• Phone Number: 1 800 762 1001
• Monday to Friday 08:00 AM – 05:00 PM ET

Investments

• Phone Number: 1-800-622-7086
• Monday to Friday 08:00 AM – 06:00 PM ET

When Calling from Outside the United States

Personal Accounts

• Call International Collect: 412 803 7711
• Monday – Friday 07:00 AM – 10:00 PM ET
• Saturday – Sunday 08:00 AM – 05:00 PM ET

Business Accounts

• Call International Collect: 412 803 0141
• Monday – Friday 07:00 AM – 10:00 PM ET
• Saturday – Sunday 08:00 AM – 05:00 PM ET

Personal Credit Cards

• Call International Collect: 412 803 7787
• 24 hours a day

Business Credit Cards

• 24 hours a day
• Call International Collect: 412 803 7787

Special Report Phone Number

en Español

• Servicio de Ventas y Servicio al Cliente en Español
• Phone: 1 866 HOLA PNC (465 2762)

For Customers Who are Deaf or Hard of Hearing

• NOTE: PNC accepts Telecommunications Relay Service (TRS) calls.
• 1 888 PNC BANK (762-2265)

Veterans & Active Military

• Monday – Friday 08:30 AM – 04:30 PM ETl
• Phone: 1 844 PNC SCRA (762 7272)

 

2. Twitter Help

PNC Bank customer support also offers assistance to the customers through Twitter. You can assistance from PNC Bank through Twitter by posting a Tweet @ PNC BANK_Help page. In case you wish to connect with PNC Bank through other social networking sites, you can refer to the following links.

• Facebook https://www.facebook.com/pncbank
• Instagram https://www.instagram.com/pncbank/
• Pinterest https://www.pinterest.com/PNC/
• YouTube https://www.youtube.com/user/pnc
• LinkedIn http://www.linkedin.com/company/pnc-bank

3. Frequently Asked Questions

If you common queries related to the PNC Bank services such as finding full Account and Routing Number, Reporting Lost or Stolen Card, Disputed Transactions, etc. you can find instant answers to such queries under Frequently Asked Questions section. To know how to get to the FAQ section of PNC Bank, follow the instructions provided below.

• On your computer, open a web browser and go to the homepage of PNC Bank (https://www.pnc.com/).
• Once you are on the homepage of PNC Bank, you will need to click on the Customer Service option located near the top-right corner. This will direct you to the next page.

NOTE: Alternatively, you can also scroll down to the bottom of the page and click on the Customer Service option under GET IN TOUCH section.

• Once you are on the Customer Service page, you will need to locate and click on the Frequently Asked Questions
• In the Frequently Asked Questions section, you can browse through the list of queries to find an answer for your particular issue
• Once you find an answer to your query, you can follow the information provided in it to resolve the problem.

So, these are the different assistance options that you can use to contact PNC Bank customer support.