Walgreen Company, also known as simply Walgreens, is a company that is known for operating the second-largest pharmacy store in the United States, only behind CVS Health.
Walgreens is known for specializing in health and wellness products, filling prescriptions, health information, and photo services. The company operates more than 9000 stores in all 50 states, the US Virgin Islands, the District of Columbia, and Puerto Rico.
While the company has a vast business to manage, it has dedicated Walgreen customer support to help customers experiencing an issue or having queries related to Walgreens products and services.
If you are an existing Walgreen customer or looking to become one, and you have queries and issues related to their products or services, you can seek assistance for them by reaching their Walgreens Customer Support.
At Walgreens customer support, you can find different ways to seek help for your varied concerns.
To know how to contact Walgreens customer support through these different support mediums, go through the information provided below.
Different Ways to Contact Walgreens Customer Support for Assistance
At Walgreens customer support, there are numerous options available for assistance that you can choose from.
Below are the step-by-step instructions that you will need to follow to seek assistance from the available support option.
- Phone Assistance
- General Information: 1–800–WALGREENS / 1–800–925–4733 (Toll-Free)
- com Inquiries: 1-877-250-5823;
- Store Inquiries: 1-800-WALGREENS or 1-800-925-4733;
- Corporate Inquiries: 1-847-914-2500;
- Customer Relations: 1-800-925-4733, option 4
- Online Inquiries: 1-877-250-5823
2. Help Center
Walgreens customer support has a dedicated Help Center to get assistance for different Walgreens products and services.
At Walgreens Help Center, you can seek assistance easily for various categories like Account, Balance Rewards, Online Shopping, Balance Rewards for healthy choices, Auto-Reorder & Save, Pre-Order, Promotions, Checkout, Coupons, Returns, Pharmacy, Gift Cards, Shipping, Mobile and Social Media, Same Day Services, Payment Methods, etc.
To know how to seek assistance related to these different products and services, follow the steps provided below:
- On your web browser, go to the Walgreens homepage and scroll down to the bottom of the page.
- At the bottom of the page, you will need to click on the Customer Service You will be directed to the next page.
- On the next page, you will find the Help Center section on the left-hand side, under which you will be able to find the different categories as mentioned above.
- From the given categories, you will need to select the one you need assistance with. Doing so will take you to the next screen.
- On the next screen, you will be able to find the answer to the most common queries related to that particular query.
3) Email Support
If you wish to seek assistance from Walgreens customer support via email, well that options are also available here. To know how to seek assistance from Walgreens customer support via email, go through the information provided below.
- Open Walgreens homepage on your web browser and go to the bottom of the page. At the bottom, you will find the Customer Service option on the lower-left side. You will be directed to the next page.
- On the next page, you will need to scroll down to get to the Email section. In the email section, you will need to click on the See Answer option below the question – How can I email customer service?.
- In the answer section, you will be asked to fill the Contact Us form. So, you will need to click on the Contact Us option in the answer only.
- As you will click on the Contact Us option, you will be directed to the next screen where you will need to enter the required information like Email address, Phone number, and Message in the prompted fields.
- Once you have entered the information, you will need to click on the Submit button. Once your email will be submitted, you will be assisted via email at the earliest.
4) Chat Support
Another ideal option to seek assistance from Walgreens customer support is through chat support medium. To know how to reach Walgreens through chat support for assistance, go through the information provided below.
- Open Walgreens homepage on your web browser and go to the bottom of the page. At the bottom, you will find the Customer Service option on the lower-left side. You will be directed to the next page.
- On the next page, you will need to scroll down to get to the Chat In the Chat section, you will need to click on the See Answer option below the question – Can I chat online with a customer service agent?
- In the answer, you will need to follow the instructions as suggested to get assistance from Walgreens support via chat.
- You will need to remember that you can use this service between 07:00 Am to 01:00 AM EST only.
5) Social Networking Support
Walgreens is active on many popular social networking sites. If you wish to seek assistance from the company via social network websites, you can find them on the following websites:
NOTE: You can either post your query through direct message or on their wall.
6) Quick Links
For common queries such as Shipping, Returns, Payments, etc. you can find information through the following quick links directly. Just click on the options related to your query below and you will be directed to the relevant page of the selected option.
7) Postal Mail
If you are looking for the postal mail of Walgreens to post your query or any concern, you can mail them at the following address:
Walgreen Co.
200 Wilmot Road
Deerfield, IL 60015
So, these are the different assistance mediums that you can use to find help for your query or concern related to Walgreens products and services.
