Ubisoft Entertainment SA, generally known as Ubisoft, is a popular French video game company known for developing a wide range of games including Prince of Persia, Tom Clancy’s series, Ray Man, Watch Dogs, Assassin’s Creed, Rayman, Just Dance, Rabbids, and Far Cry. Since its inception, Ubisoft has grown to become one of the biggest video game publishers in the world.
The company is known for having the biggest in-house development, with over 19,000 employees working in more than 40 studios. Whether you want to browse through the list of games available or want to buy one, the official website of Ubisoft allows you to know everything you wish to get information about.
Also, if you have any issue or concern related to a game you bought or looking to purchase, you can seek assistance from Ubisoft customer support. To know how to contact Ubisoft customer support for assistance, follow the information provided below.
Ways to Contact Ubisoft Customer Support
The first way to contact Ubisoft customer support is through the search help option. Using the search help option, you can find helpful guides to get a solution for your problem.
With the search help option, all you need to do is enter the keyword related to your query in the search field and find the relevant solution from the search result to overcome the problem you are experiencing. To know how to get to the search option, follow these steps.
- On a web browser of your computer, phone, or tablet, you will need to enter the URL of the Ubisoft homepage – https://www.ubisoft.com/.
- Once you are on the homepage of Ubisoft, you will need to click or tap on the HELP option located at the top menu. This will expand the menu options on your screen.
- From the expanded menu, you will need to select the VIEW SUPPORT This will direct you to the next screen.
- On the next screen, you will find a search field where you will need to enter a keyword related to your concern and press the Search Doing so will display a search result on your screen.
- From the search result, you will need to select the relevant help article and follow the information provided in it to get an appropriate solution.
You can also seek assistance for your query or concern related to Ubisoft by visiting the Forum section. Here, you can browse through the different threads to find assistance for your query. Alternatively, you can also post your query and wait for the response from the official team of Ubisoft or other members.
To know how to get to the Forum section of Ubisoft, follow the instructions suggested below.
- Open a web browser on your computer, tablet, or phone and go to the homepage of Ubisoft using the URL – https://www.ubisoft.com/.
- Once you get to the homepage of Ubisoft, you will need to select the HELP option provided in the upper menu bar. This will expand the menu on your screen.
- From the expanded menu that will appear on your screen, you will need to select the VIEW FORUM Doing so will take you to the next screen.
- On the next screen, you will need to select the game you need assistance with. You will be directed to the particular Forum section for that game.
- Now, you will need to go through the list of available threads to seek assistance for your query.
- However, if you are unable to find any solution for your problem through available threads, you can post your query and wait for the response to get a solution for your problem.
Ubisoft also provides assistance to the members through different communication channels such as phone, chat, and email. If you are unable to seek assistance using the above-mentioned options, you can go to the CONTACT US section of Ubisoft to get desired assistance.
Here are the steps that you will need to follow to contact Ubisoft customer support.
- Go to the homepage of Ubisoft on your computer or phone web browser using the URL – https://www.ubisoft.com/.
- Once you are on the Ubisoft homepage, you will need to select the HELP option available in the menu on the top section. Doing so will provide a couple of options on your screen.
- From the displayed options, you will need to select the VIEW SUPPORT
- As you will select the VIEW SUPPORT option, you will be taken to the next screen.
- On the next screen, you will need to scroll down to the bottom of the page and select the CONTACT US This will again take you to the next screen.
- On the next screen, you will be prompted to sign into your Ubisoft account. So, enter your login credentials in the provided fields and log into your Ubisoft account.
- Once you are logged into your Ubisoft account, you can browse through the different communication options to get help for your concern.
So, these are some of the ways that you can consider to contact Ubisoft customer support for assistance.