Traxxas is known for offering electric and nitro-powered radio-controlled cars, on-road, and off-road vehicles, drones, and boats. The radio control model manufacturing company is based in McKinney, Texas. Not just models, Traxxas batteries and chargers ensure you experience the ultimate thrill as they deliver unmatched speed, power, and acceleration in all Traxxas boats, cars, and trucks.
To make sure its loyal customers are not deprived of the best customer support when they come across any problem with their purchased item, the company offers the best Traxxas customer support through various ways including phone, email, and mailing address.
Traxxas has extended the customer service hours to serve its customers better. Traxxas customer support is available at your disposal 7 days a week. You can contact the certified professionals between 8:30 am to 9 pm as per Central Standard Time.
Traxxas Customer Support Phone Number to Resolve Detailed Responses
Like any other big company, Traxxas has its robust customer service deployed to serve its customers better. It would encourage its customers to reach out to its customer service phone number line at 1-888-TRAXXAS (1-888-872-9927). This number is exclusively available for US residents. People residing outside the country can dial 972-549-3000.
- US Residents: 1-888-872-9927
- Outside US: 972-549-3000
After dialing the number, simply follow the instructions meticulously, and you will be able to speak to the adroit team easily. The certified person will like to know a few details to verify that you are the owner of the model. Answer to the customer support executive correctly and the person on the other side of the line will eliminate all the problems.
Traxxas Customer Email Support
Want to write emails and mention problems in detail? Why not send an email to the right department. You can Select a Department – support, forum, website issues, business opportunities, and High Res Image Request and draft the mail. The highly qualified and knowledgeable team will get back to you soon.
Write Letters at Mailing Address
In this computer and Internet age, there are people who still believe in writing letters to resolve their queries. Understanding this, the company allows its customers to write letters at the below-given mailing address –
6250 Traxxas Way
McKinney, TX 75070, USA
Traxxas Customer Support Page
Need information about a certain model? Looking for some support videos for your knowledge? Or, maybe you are seeking Owner’s Manuals? No matter what you are searching for, you can find the answers to all the questions and apprehensions on the support page.
Go to https://traxxas.com/support and navigate to the link or button that you are looking for. This page contains information – Get Help Now, Parts Finder, Popular Solutions, Support By product, Owner’s Manuals, Pit Pass, Support Videos, Power-Up, Register Your Model, etc. You can enter a keyword to find what you are looking for.
It is always advised to register your product at https://traxxas.com/register. It will need a few details. This will facilitate the procedure.