TracFone Wireless is a reputed prepaid Mobile Virtual Network Operator (MVNO) in the United States. It is a subsidiary of America Movile which is the largest telecommunications company in Mexico. TracFone offers its products and services under varied brands which include TracFone, NET10 Wireless, SafeLink Wireless, Straight Talk, SIMPLE Mobile, Page Plus Cellular, Telcel America, Walmart Family Mobile, and GoSmart Mobile. The company provides its wireless services using the network of the country’s largest wireless network operators including AT&T Mobility, T-Mobile US, Sprint Corporation, US Cellular, and Verizon Wireless. Having associations with such reputed companies; the company has been able to create a customer base of more than 25 million subscribers. In order to retain its customer base, the company ensures reliable customer service through its TracFone customer service center.
Why You Need TracFone Customer Service
While TracFone is known for providing uninterrupted service, however, some issues may arise one or the other time. For any such issues or queries, users can seek quick assistance from TracFone customer service. Some of the common issues and queries for which customers look for assistance are mentioned below.
1.) Unable to activate the TracFone BYOP service for my device?
2.) How to obtain TracFone LTE BYOP service?
3.) Having a problem accessing the internet on my iPhone after it has been activated on TracFone. How to fix the issue?
4.) Since the time I activated my phone in TracFone, I am having a problem sending pictures through text messages. What should I do to fix it?
5.) What to do if I have not received my minutes and/or service days?
6.) I have purchased Airtime online but have not received the codes to configure the Airtime into my TracFone. How to fix this issue?
7.) My payment has been declined and my Account Status is showing “On Hold”. What should I do in this situation?
8.) Unable to see the remaining minutes for my TracFone plan.
9.) I am unable to make or receive calls on my TracFone. How to fix it?
10.) What to do if my phone is showing a “Prepaid Disabled”, “Unit Disabled”, or “Prepaid Service Disabled” message on the screen?
Apart from these above-mentioned common issues, if you have any other issue or query related to the TracFone product or service, you can get it resolved by contacting TracFone customer service only.
How to Reach TracFone Customer Service?
TracFone customer service comprises multiple assistance options to help customers get quick assistance for their problems or query. Following are the assistance options available at TracFone customer support.
PHONE NUMBER SUPPORT
TracFone customer service has a dedicated phone number to help its customer get assistance in the most convenient manner. If you wish to contact TracFone customer service via phone, you can call them by dialing the following number.
- Centers operate from 8 AM to 11:45 PM (EST) 7 days a week
LIVE CHAT SUPPORT
Apart from a phone number, TracFone customer support experts can also be reached via the live chat support option.
- Live Chat Support: https://www.tracfone.com/contactus
- Live Chat service is available from 8 AM – 11:45 PM (EST) 7 days a week
Unfortunately, there is no email support service available at TracFone customer support.
OTHER SUPPORT OPTIONS
- Frequently Asked Questions: http://support.tracfone.com/expresshelp
- Forums: https://www.tracfoneforum.com/?_ga=2.49726310.1568110455.1533708071-2145346606.1533708071
- Text Helpline Questions: http://dsweb.tracfone.com/611611/help/
- Service Area Map: https://www.tracfone.com/coverage/check
- Check Balance/Service End Date: https://www.tracfone.com/balanceinquiry
- Phone Manual And Tutorials: http://support.tracfone.com/devicepicker
- Update Data Settings: https://www.tracfone.com/apn
SOCIAL MEDIA PAGES
- Facebook: https://www.facebook.com/TracFoneDeals
- Twitter: https://twitter.com/
- YouTube: https://www.youtube.com/user/tracfonevideos
- Google+: https://plus.google.com/101221989495203961755
While these are the support options you can use to get assistance from TracFone customer service, for more information on TracFone products and services, you can visit the official website of the company via link – https://www.tracfone.com/.