Sling TV is a popular streaming television service operated by Sling TV LLC, which is owned subsidiary of Dish Network. Available in the United States and Puerto Rico, Sling TV aims to meet the requirements of video-on-demand services for cord-cutters by providing a choice of major cable channels and OTT-originated service which can be streamed easily using smart TVs, apps, and digital media players. Although the services offered by Sling TV are generally smooth, sometimes some users may face one or the other issue with their subscription. In such a case, one can easily seek assistance through Sling customer support. To know how to contact Sling customer support for assistance, go through the information provided below.
Guide to Contact Sling Customer Support for Assistance
From trending questions, social media support, search help to phone and chat assistance, there are numerous support options available at Sling customer support. Below you can find the information to find and use these options for assistance.
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Frequently Asked Questions
The first assistance options that you can use to get assistance from Sling customer support is through the Frequently Asked Questions section. To know how to get to the FAQs section, go through the steps provided below.
- Open a web browser on your computer and go to the Sling homepage (https://www.sling.com/).
- Once you are on the homepage, you will need to scroll down to the bottom of the page.
- Here, you will need to find the FAQ section.
- Under the FAQ section, you will be able to find answers for common Sling related queries.
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Help Center
If you are unable to find an answer for your query using the Frequently Asked Questions section, you can go to the Help Center page of Sling customer support. To know how to get to the Help Center section, follow these steps:
- Open a web browser on your computer and go to the Sling homepage (https://www.sling.com/).
- Once you are on the homepage, you will need to scroll down to the bottom of the page.
- Here, you will need to find the FAQ section.
- Below the FAQ section, you will see the notification that reads –Can’t find what you’re looking for? Click here to visit our help center.
- In the notification, you will need to click on the “Click here” option. This will direct you to the Help Center
- On the Help Center page, you will find a search bar. In the Searchbar, you will need to enter the keyword related to the problem you are having with Sling service and press the search icon.
- From the search result, you can find an answer to your particular query.
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Social Media Support
As Sling is also active on popular social networking websites such as Facebook, Twitter, Instagram, and YouTube, you can also try seeking assistance using these options. Below you can find the quick links to these social media pages:
- Facebook:https://www.facebook.com/sling
- Twitter:https://twitter.com/sling
- Instagram:https://www.instagram.com/accounts/login/?next=/sling/
- YouTube:https://www.youtube.com/user/slingtelevision
You either post your query on the walls of the respective social media page or you can send a direct message.
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Live Chat Support
Another ideal option to seek assistance from Sling customer support is using the live chat support option. With the Chat Support option, you can easily get assistance for your query or concern through one of the Sling customer support executives.
- Open a web browser on your computer and go to the Sling homepage (https://www.sling.com/).
- Once you are on the homepage, you will need to scroll down to the bottom of the page to get to the About Us
- Under the About Us section, you will need to click on the Help Center
- On the Help Center page, you will need to scroll down and click on the CONTACT US option located under Still having trouble?
- On the next screen, scroll down and click on the Chat
- Then wait to let the chat window gets opened.
- After that, you will need to follow the on-screen prompts to connect to a Sling customer service expert for live chat support.
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Phone Support
If even after considering the above-mentioned support options you are unable to get appropriate assistance for your problem, you can try seeking assistance from Sling customer service through phone by following these steps:
- On your computer web browser, go to the Sling homepage (https://www.sling.com/).
- On the homepage, scroll down to the bottom of the page to get to the About Us
- Under the About Us section, you will need to click on the Help Center
- On the Help Center page, scroll down and click on the CONTACT US option located under Still having trouble?
- On the next screen, scroll down and click on the CALL This will open a window on your screen.
- Select the reason from the drop-down list under the Reason for contacting us Then enter an email address in the Account email field and click on the SUBMIT button.
- After that follow the on-screen prompts to get the phone numbers for assistance.
So, these are the different ways that you can use to contact Sling customer service for assistance.