What is the RuneScape Customer Support Number?

RuneScape, also known as RuneScape 3, is a fantasy MMORPG (Massively Multiplayer Online Role-Playing Game) which is developed and published by Jagex.  Originally,  RuneScape was a browser game developed with the Java programming language, however, it was later replaced largely by a standalone C++. At present, the game has had more than two hundred million accounts registered which is recognized by the Guinness World Records as the largest and most updated free MMORPG in the world.

If you are looking to play this game for the first time, or if you are already using it but having some issues or concerns, you can reach RuneScape customer support for reliable assistance through different assistance options. Moreover, if you also wish to know whether you can get the RuneScape customer support phone number for assistance or not,  follow the instructions provided below.

Ways to Contact RuneScape Customer Support For Assistance

NOTE: As the game is developed and published by Jagex, the following options to contact RuneScape customer support are according to the assistance options provided by Jagex.

  1. Support Center

Whether you are experiencing trouble with a technical issue or need assistance with your account or payment queries, you can seek instant assistance from the Support Center of Jagex. To know how to get to the Support Center section, follow the steps provided below.

  • To begin with, you will first need to open a web browser on your computer, phone, or tablet, you will need to open a homepage of Jagex using the URL – https://www.jagex.com/.
  • Once you are on the homepage of Jagex, you will need to scroll down to the bottom of the page and select the Contact Us This will direct you to the next page.
  • On the next page, you will need to go to the Player Support section and click or tap on the Support Center Doing so will direct you to the next screen.
  • On the next screen, you will need to enter a keyword related to your query in the prompted field and press the Search This will display a search result on your screen.
  • From the search result, you will need to select the related help topic and follow the information provided in it to get assistance for your query or concern.
  • If you do not wish to use the search help option, you can scroll down on the Support center page to get to the Browse Help Topics
  • In the Browse Help Topics sections, you will need to select from the following categories depending on the problem you are facing. The options are most likely to be the following:
  • Your Account
  • Payments and Membership
  • Technical Help
  • Support Guides & Updates
  • As you will select one of the options, you will be directed to the next screen where you will find a list of different queries. You will need to select from the given options to find an answer for your issue.
  • Moreover, you can browse the PROMOTED ARTICLES section on the Support Center page to find an answer for most common queries related to RuneScape.


  1. Email Support

RuneScape customer support is also known for offering assistance through email support. Below are the different email addresses through which you can reach RuneScape customer support for desired assistance.


  • Make sure to use this email address only if you belong to a bona fide law enforcement department and you can provide proof of identity for the same.
  • This email cannot be used to contact RuneScape for any other type of issue. In case you try to reach RuneScape support using this email address, but you are unable to provide valid identity proof, the support team is not likely to respond to your email.
  • If you need assistance for domain queries: [email protected]
  • For press enquiries: [email protected]


  1. Quick Links


  1. Mail Address

The mailing address of Jagex is provided below. You can get more information about your queries by mailing to this address.

Jagex Ltd.

220 Science Park Cambridge


United Kingdom

  1. RuneScape Customer Support Phone Number

If you are looking for the RuneScape customer support phone number to seek assistance for your query or concern, unfortunately, there is no phone number available to contact RuneScape customer support. You can use the above-mentioned support options to get reliable assistance for your issue.

So, these are the different ways that you can use to contact RuneScape customer support for assistance for your query or concern.

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