Rogers Wireless is a Canada-based wireless telephone company offering its services countrywide. It is considered the largest wireless carrier in Canada with more than 10 million subscribers. The company offers a wide range of services including Phone, Internet, TV, and Home Monitoring services.
If you have any requirement for a Phone, Internet, TV, or Monitoring system for your home or business, Rogers Wireless is there to cater to you. They are not only preferred for their reliable products and services but also for offering customer convenience through their Rogers Wireless customer support center.
Why You Need Rogers Wireless Customer Support
Some issues and errors are common to occur whether you are using services from Rogers Wireless or any other brand. Some of the common issues and queries for which customers frequently seek assistance from Rogers Wireless Customer Support are provided below.
1.) How to set up a new or replacement modem for the first time or after a factory reset?
2.) The speed of the internet seems to be very slow even when there is no download or upload process running in the background.
3.) Having a problem connecting different mobile devices with the Wi-Fi internet connection.
4.) How to block or unblock calls for Android smartphones?
5.) How to make my Rogers SIM card work when I’m traveling abroad?
6.) How to activate a new SIM card when I have lost the old SIM card number?
7.) How to enable voicemail messages and also how to know if I have a new voicemail message?
8.) Callers are unable to leave a voicemail message.
9.) What to do if I am seeing a SIM card error message getting displayed on my device?
10.) How to deactivate my Rogers SIM card if I don’t want to use it anymore?
Apart from the above-mentioned, if you have any other query or issue with your Roger Wireless product or service, you can get assistance from Roger Wireless customer support only.
How to Seek Assistance from Roger Wireless Customer Support?
There are numerous options available to the customer for seeking assistance from Roger Wireless customer support. From dedicated phone support, and live chat support to troubleshooting guides and community forums, the company has multiple assistance options to help you get appropriate assistance for your query and problem. You can choose from any of the following support options for assistance.
GENERAL ENQUIRY
Other Customer Inquiries
- 1 855 381-7834
- Mon-Fri: 8 am to Midnight EST
- Sat-Sun: 8 am to 11 pm EST
Outside of Canada
- 1 416 935-5555 INTL
- 1 888 764-3772 US
Cantonese/Mandarin
- 1 800 787-7953
- Mon-Fri: 9 am to 9 pm EST
Pay As You GoTM
- 1 800 575-9090
- Mon-Fri: 8 am to 9 pm EST
Text Support
- Text us from your Rogers Wireless device
- Text to 40019
- Mon-Fri: 9am to 8:30pm EST
Live-Chat Support: Go to https://www.rogers.com/consumer/support/contactus and located Live Chat & Social Media section for live chat support.
TECHNICAL SUPPORT
- Wireless: 1 855 381-7835
- Internet: 1 855 381-7839
- TV: 1 855 381-7838
- Home Phone: 1 855 381-7836
- Home Monitoring: 1 855 381-7840
SHOP BY PHONE
Wireless
- 1 855 877-3824
- Daily from 7 am to midnight EST
Internet, TV, Home Phone, or Home Monitoring
- 1 866 210-4059
- Daily from 7 am to midnight EST
Cantonese or Mandarin
- 1 800 787-7953
- Mon-Fri: 9 am to 9 pm EST
Pay As You GoTM
- 1 800 575-9090
- Mon-Fri: 8 am to 9 pm EST
Billing & Account Support: https://www.rogers.com/consumer/support/billingaccounts
Home Phone Support: https://www.rogers.com/consumer/support/homephone
Wireless Support: https://www.rogers.com/consumer/support/wireless
Internet Support: https://www.rogers.com/consumer/support/internet
TV Support: https://www.rogers.com/consumer/support/tv/DigitalTV
Home Monitoring Support: https://www.rogers.com/consumer/support/homemonitoring
Community Forum Support: http://communityforums.rogers.com/t5/Rogers-Community-Forums/ct-p/EnglishCommunity?profile.language=en
Search Online Support: Go to https://www.rogers.com/consumer/support/contactus and enter your query or problem in the search field under the Search Online Support section.
SOCIAL MEDIA SUPPORT
- Twitter: https://twitter.com/Rogers
- Facebook: https://www.facebook.com/Rogers/
- Google Plus: https://plus.google.com/+Rogers
So, these are the assistance options available at Rogers Wireless customer support. For more information on Rogers Wireless products and services, go to the official website of the company via https://www.rogers.com/consumer/home.
