How to Contact Relayhealth Customer Support?

relayhealth customer support

Owned by McKesson, RelayHealth Pharmacy Solutions is known for managing the most reliable pharmacy connectivity network, offering essential healthcare connectivity between retail pharmacies and prime stakeholders throughout the healthcare value chain, comprising pharmacy benefit managers (PBMs), pharmaceuticals manufacturers, and government agencies.

The company process over 18 billion pharmacy transactions annually, helping healthcare providers streamline operational efficiency, and enhance medication accessibility. While the services offered by the company are reliable and smooth, however, if you ever face any issue with their service, you can seek instant assistance from Relayhealth customer support by following the information provided below.

Guide to Contact Relayhealth Customer Support

  1. Phone Support

If you are looking to seek assistance from Relayhealth customer support through phone, you can contact them on the below mentioned phone numbers.

  • Sales Rep: 800 868 1309
  • Customer Support: 800 388 2316

NOTE: If you are unable to find assistance through these phone numbers, or the number doesn’t work, you can check the phone numbers by following the steps provided below.

  • Open a web browser on your computer, phone, or tablet, and navigate to the homepage of Relayhealth using the URL – https://www.mckesson.com/.
  • Once you are on the homepage of Relayhealth, you will need to click on the Contact Us option located near the top-right corner of the screen. This will direct you to the next screen.
  • On the next screen, you will be provided the following two options on your screen – Healthcare Organizations | Patients & Consumers.
  • Depending on the section you belong to or you need assistance with, you will need to select the Contact Us option next to one of the options. Doing so will direct you to the next screen.
  • If you select the Healthcare Organizations option, you will be directed to the next screen where you will find three sections – Support Contacts | Sales Contacts | Corporate Contacts. Here, you will need to select the relevant option to get the phone number for the particular section.
  • If you select the Patients & Consumers option, you will be providing the phone numbers on the subsequent screen that you can call to seek desired assistance.

 

  1. Chat Support

If you wish to seek assistance from Relayhealth customer support through chat communication, you can do so easily by following the instructions provided below.

  • Open a web browser on your computer, phone, or tablet, and navigate to the homepage of Relayhealth using the URL – https://www.mckesson.com/.
  • Once you are on the homepage of Relayhealth, you will need to click on the Contact Us option located near the top-right corner of the screen. This will direct you to the next screen.
  • On the next screen, you will be provided the following two options on your screen – Healthcare Organizations | Patients & Consumers.
  • On the next screen, you will need to click on the Chat icon appearing in the lower-right corner of the screen.
  • As you will select the chat icon, you will be provided a chat window where you will need to follow the on-screen prompts to get connected with one of the Relayhealth customer support executives.

 

  1. Social Media Support

If you wish to connect with Relayhealth through social networking websites, the company is active on popular platforms such as Facebook, LinkedIn, Instagram, and Twitter. Direct links to Relayhealth’s social media pages are provided below.

So, these are the different ways that you can use to contact Relayhealth customer support when experiencing any issue or query related to their services.

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