One of the world’s leading technology and publishing companies, Rand McNally, based in Chicago, has been transforming personal and commercial travel with revolutionary mobility technology.
Along with its award-winning commercial navigation, the American publishing company provides innovative solutions for almost everyone who likes to be on the road – be it drivers, logistics, shippers, supply chain customers, or carriers.
If you use Rand McNally’s products, it is wise to know the steps to contact Rand McNally customer support.
For repair or replacement of defective products, read to know how to get in touch with experienced and knowledgeable Rand McNally staff.
You should know all possible ways to reach out to certified personnel and speak or chat to them directly to avail of yourself the quickest help. Let’s understand how you can contact the official Rand McNally customer support.
Rand McNally Customer Support – Phone Number, Chat, Support Website
Want to learn about Rand McNally products? Have a query about maps & directions? Here’s how you can get in touch with Rand McNally customer support.
- Rand McNally Customer Support Phone Service Number: Need to return a product or want to know about return authorization? Dial 1-877-446-4863! This is the official number to speak to Rand McNally customer care representative. Make sure you are calling on Monday to Friday between 7 am and 6 pm (CST). The knowledgeable professionals are available at your disposal to render a helping hand.
Caution: As per the official website, “Beware of technical support scams. When calling, please make sure you are speaking with a Rand McNally representative. We will never ask you to call another phone number or charge you for regular software updates”
By any means, you didn’t get through and couldn’t speak to a real person, try plan B. You can try out other ways to obtain instant help from authorized personnel.
- Rand McNally Official Support Page: When you have a question about an order you placed, you are advised to get in touch with the Rand McNally Online Store. The Rand McNally support page gives you map & software updates, product manuals, product FAQs & articles, and device repair & warranty.
- Rand McNally Email Support: Unless it is an emergency (for an emergency, use the official phone service number) and you would want to elaborate things in a better way, resort to email support. You will get the response within one business day. Visit here to seek email support help or send an email at [email protected].
- Open Chat: Again, the live chat option is accessible Monday through Friday from 7 am to 6 pm (CST). You should be ready with Your Name, Your Email, and Your Message. After entering all the details, click on the “Send Message” button.
- Contact Store Support – Contact Us: To know about your placed order, you need to go to the contact us The official team is happy to answer questions. You just need to fill out the form –
- Full Name
- Phone Number
- Email Address
- Order Number
- Enter your comments here
- Tick “I’m not a robot”
- Click on the “Submit Message”
- Send Note: Click here to send a note if you have any questions? The knowledgeable representative can take up your queries Monday – Friday between 9 am and 5 pm (CST), exclusive holidays. Here are the details the official representative would require – Full Name, Email Address, Phone Number, Email Address, Order Number, and Description or comments.
- Support Center: Want to contact support for any query? Visit the support center to obtain information about several products including Truck, Car, RV, E-Logs & Fleet Products, Cameras & Monitoring, Software & Web Applications, and Education.
- Rand McNally Social Media Support: Apart from the above ways to obtain Rand McNally customer support, you can check out the social media pages. The links are given below –
Also, check out the blog section to learn about many amazing places.