Onlinshoes.com is a popular e-commerce company dealing in a wide range of footwear for men, women, and kids of all ages. Some of the top brands catered by the company include Merrell, Hush Puppies, Sperry, Saucony, Chaco, Keds, Wolverine, and Cat. While the products and services offered by onlinshoes.com are hassle-free and reliable, however, if you ever face any issue or query with their products or services, you can reach the onlineshoes.com customer service for assistance. To know how to contact onlineshoes.com customer support, follow the information provided below.
Ways to Contact onlineshoes.com Customer Service
Onlineshoes.com Customer Support Phone Number
One of the best ways to seek assistance from onlineshoes.com customer support is by calling on the phone number – 888 973 6620. The timing for the phone assistance is as follows:
- Monday to Friday: 08:00 AM to 09:00 PM ET
- Saturday to Sunday: 09:00 AM to 06:00 PM ET
Live Chat Support
Another ideal way to contact onlineshoes.com customer support is through live chat support. To know how to get to the live chat support option, follow the instructions provided below.
- Open a web browser on your phone, tablet, or computer and go to the homepage of the Shoesonline website.
- Once you are on the homepage, you will need to scroll down to the bottom of the page and click on the Contact Us option under the Customer Service This will direct you to the next screen.
- On the next screen, you will need to click on the BEGIN CHAT button under the Chat Doing so will open a chat window.
- In the chat window, you will need to follow the on-screen prompts to begin chatting with the onlineshoes.com customer support representative.
Frequently Asked Questions
If you have common queries related to your onlineshoes.com product or service such as Printing a Return Label, Returning a Package, Receiving a Refund, Order Status, or Exchange, you can find answers to such queries easily at Frequently Asked Questions section. Learn how to get to the FAQ section of onlineshoes.com by following the steps suggested below.
- Open a web browser on your phone, tablet, or computer and go to the homepage of onlineshoes using the URL – https://www.onlineshoes.com/.
- Once you are on the homepage, you will need to scroll down to the bottom of the page and click on the Contact Us option under the Customer Service You will be directed to the next page.
- On the next page, you will need to click on the FAQ Doing so will take you to the next page where you find the list of most common queries on the screen.
- From the list of queries, you will need to find the answer for your particular query and follow the information provided in it.
Onlineshoes.com customer support is also known for offering assistance through email. All you need to do is send your query to onlineshoes.com customer support at [email protected]. Once you send an email to this address, you will need to wait for the response from onlineshoes.com customer support.
Check Shipping Information, Returns & Exchanges, and Order Status
If you wish to check the shipping information, order status, or returns & exchanges, you can follow the steps provided below.
- Open a web browser on your computer, phone, or tablet and go to the homepage of onlineshoes.com.
- Once you are on the homepage, you will need to click on the Contact Us option under the Customer Service section located at the bottom of the page.
- Once you are on the Contact Us button, simply click on the Shipping Information, Returns & Exchanges, and Order Status option to get the relevant information.
So, these are the ways that you can contact onlineshoes.com customer support for assistance.