ntta customer service phone number

Get Instant Assistance from NTTA Customer Service Helpline?

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The North Texas Tollway Authority, commonly known as NTTA, is a reputed organization that is known for maintaining and operating toll roads, tunnels, bridges, in the North Texas area. The NTTA is not only authorized to repair, construct, acquire, maintain, and operate turnpike projects but also to collect capital for construction projects through the issuance of turnpike revenue bonds, and also to collect tolls to maintain, operate, and pay different projects’ debt service.

Well, if you have an account with NTTA or looking to have one, you can get an answer to all your issues and queries related to it from the NTTA customer service helpline. To know how to contact the NTTA customer support helpline, follow the information provided below.

To Get Instant Assistance from NTTA Customer Service Helpline

  1. To Get a Toll Tag

If you are looking to get a toll tag for your vehicle from NTTA, you can get it easily by following the instructions provided below.

  • Open a web browser on your computer and go to the homepage of the North Texas Tollway Authority (https://www.ntta.org/).
  • Once you are on the homepage, you will need to click on the Online Application option under Get a TollTag section located near the upper-right corner of the screen. You will be directed to the next screen.
  • On the next screen, you will need to click on the OPEN A NEW ACCOUNT option and then on the Begin option.
  • After that, simply follow the on-screen instructions to fill-up the form and submit it.
  • After the successful submission of the online application, you will be notified as to when you will get your toll tag.

 

  1. Frequently Asked Questions

If you have common queries related to NTTA services, such as Toll Rates, NTTA Policy, Debit and Credit Card information, etc. you can get answers to queries related to such products and services by visiting the Frequently Asked Questions (FAQ) section. To get to the FAQ section, follow the instructions provided below.

  • Open a web browser on your computer and go to the homepage of the North Texas Tollway Authority (https://www.ntta.org/).
  • Once you are on the homepage, you will need to move your mouse cursor over the Customer Information option located near the top-right corner of the screen. This will open a drop-down menu on your screen.
  • From the drop-down menu that appears on your screen, you will need to select the FAQS option. You will be directed to the next screen.
  • On the FAQs page, you will find the different categories listed. From the list, you will need to select the category with which you are having an issue or query.
  • Then, simply follow the on-screen prompts to get assistance for your query or concern.

 

  1. Social Networking Sites

North Texas Tollway Authority is active on popular social networking sites like Facebook, Twitter, Instagram, LinkedIn, and YouTube. While these are not recommended as the assistance option, you can visit these pages of NTTA to get updates and send direct messages in case you are unable to get help from other support options. Below you can find the direct links to these social media pages of NTTA.

 

  1. Email Support

If you wish to seek assistance from NTTA customer service through email support, you can send your query or issue to the following email address.

 

  1. Phone Number

If the above-mentioned options don’t help you get an answer to your query or problem, you can call on NTTA customer service helpline numbers listed below.

NTTA Customer Service

Dallas Location

  • 972-818-NTTA (6882)
  • 39025 LBJ Service Road

(Northwest corner of I-20 and I-35E)

Located inside the DPS Office

Dallas, TX 75232

  • Timings

Monday to Friday 08:00 AM to 05:00 PM

Saturday & Sunday Closed

Fort Worth Location

  • 817-731-NTTA (6882)
  • 4825 Overton Ridge Blvd.

Suite #384

Fort Worth, Texas 76132

  • Timings

Monday to Friday08:00 AM to 06:00 PM

Saturday: 09:00AMto05:30 PM

Sunday: Closed

Grand Prairie Location

  • 817-731-NTTA (6882)
  • 5244 S State Highway 360,

Suite #384

Grand Prairie, Texas 75052

  • Timings

Monday to Friday 08:00 AM to 06:00 PM

Saturday: 09:00 AM to 05:30 PM

Sunday: Closed

Irving Location

  • 5555 President George Bush Turnpike

Irving, Texas 75038

972-818-NTTA (6882)

  • Timings

Monday to Friday 08:00 AM to 06:00 PM

Saturday: 09:00 AM to 05:30 PM

Sunday: Closed

Mesquite Location

  • 972-818-NTTA (6882)
  • 2110 N Galloway Avenue, Suite #120

Mesquite, TX 75150

  • Timings

Monday to Friday 08:00 AM to 06:00 PM

Saturday: 09:00 AM to 05:30 PM

Sunday: Closed

Plano Location

  • 972-818-NTTA (6882)
  • 5900 W. Plano Parkway

Plano, TX 75093

  • Timings

Monday to Friday 08:00 AM to 06:00 PM

Saturday: 09:00 AM to 05:30 PM

Sunday: Closed

  • Call Center

Monday to Friday 08:00AMto 06:00 PM

Saturday: 09:00AMto05:30 PM

Roadside Safety Service

  • #999

[email protected]

  • 469 801 3662

Ethics & Fraud Hotline

  • 214 224 2488

 

  1. Quick Links for Assistance

If you are looking for quick links for seeking assistance from NTTA customer support, you may want to go through the below-mentioned information.

  • Payment Locations

(https://www.ntta.org/custinfo/Pages/PaymentInfo/PaymentLocation.aspx)

  • Toll Rates

(https://www.ntta.org/roadsprojects/rates)

  • Customer Appointments

(https://www.ntta.org/custinfo/Pages/Customer-Appointments.aspx)

  • Roadway Assistance

(https://www.ntta.org/newsresources/safeinfo/roadwayservice)

  • Billing and Payment

(https://www.ntta.org/custinfo/BIlling-and-Payment/Pages/Defualt.aspx)

So, these are the different ways you can contact NTTA Customer support for assistance.

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