Nordstrom is a luxury department store chain that initially served as a shoe store and gradually evolved into a full-line retailer offering departments for clothing, accessories, cosmetics, fragrances, footwear and more. Not all but some of the stores also feature wedding departments and home furnishing, as well as numerous, have in-house cafes restaurants and espresso bars.
At present, there are more than 117 stores operated by Nordstrom in 40 United States, three Canadian provinces, and Puerto Rico. While the services offered by Nordstrom are effortless, however, sometimes, some users may experience one or the other issue with the products and services of Nordstrom. If you are also experiencing trouble with any of the products or services offered by Nordstrom, you can reach the Nordstrom customer support for quick assistance. To know how to contact Nordstrom customer support for assistance, go through the information provided below.
Guide to Contact Nordstrom Customer Support for Assistance
When experiencing a problem or having a query regarding the products and services of Nordstrom customer support, you can seek assistance for your concern through their customer service center. At Nordstrom customer support, you can find instant assistance for all your queries or concern through the different support options. Below you can find the complete information about these support options and know how to seek assistance using these options:
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Frequently Asked Questions (FAQs)
If you have common queries or concerns related to Ordering, Registrations Benefits, Returns & Exchanges, Payments & Taxes, Shipping, Billing & Charges, and Coupons, Promotions & Sales. You can seek quick answers to such queries through FAQs (Frequently Asked Questions) section. TO know how to get to the FAQs section, go through the information provided below.
- On your web browser, go to the Nordstrom homepage.
- Once you are on the homepage, you will need to scroll down to the bottom of the page and click on the Customer Service You will be directed to the next screen.
- On the next screen, you will need to click on the Frequently Asked Questions option in the Customer Service
- As you will click on this option, you will be directed to the FAQs page.
- On the FAQs page, you will need to select the appropriate category to get assistance for your particular query.
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Social Media Support
Another ideal option to seek assistance from Nordstrom customer support is through the social networking websites they are active on. Below are the direct links that you can use to reach Nordstrom support for assistance.
NOTE: To get assistance from Nordstrom support through these social networking sites, you can either send a Direct Message to them or you can post your query on their wall.
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Quick Links
As Nordstrom is known for its vast range of products and services, the problems experienced by users are also vast. To help you get reliable and fast assistance regarding almost all Nordstrom related issues and queries, go through the quick links provided below here:
- Check Order Status
- Returns & Exchanges
- Shipping, Pick Up in Store & More
- Gift Cards & eGift Cards
- Corporate Gift Cards
- Gift Orders
- Services
- Easy Ways to Pay
- Pay Bill Online
- Store Locations & Events
- International Shopping
- Pricing Policy
- Products Recalls & Issues
- Credit Update
- Customer Reviews
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Live Chat Support
Live chat support is another ideal option to seek help for your various issues related queries like Return an item, Check item info or availability, Change your order, Order Cancellation, Request price adjustment, International orders, etc. To get assistance from Nordstrom via live chat, you can follow the steps below:
- Go to the Nordstrom homepage on your web browser.
- Once you are on the homepage, you will need to scroll down and click on the Customer Service You will be directed to the next screen.
- On the next screen, you will see different assistance options like – Online Personal Stylists, Designer Specialists, Beauty Stylists, Wedding Stylists, etc.
- Here, in any of these options where you see Chat option, you can click on the Chat This will direct you to the Chat support page.
- On the Chat support page, you will need to follow the on-screen prompts to get assistance through live chat support.
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Email Support
Email Support is also an ideal option to get assistance for your various issues such as Return an item, Check item info or availability, Change your order, Order Cancellation, Request price adjustment, International orders, etc. To get assistance from Nordstrom via live chat, follow the steps provided below:
- Go to the Nordstrom homepage on your web browser.
- Once you are on the homepage, you will need to scroll down and click on the Customer Service You will be directed to the next screen.
- On the next screen, you will see different assistance options like – Online Personal Stylists, Designer Specialists, Beauty Stylists, Wedding Stylists, etc.
- Here, in any of these options where you see Chat option, you can click on the Chat This will direct you to the Chat support page.
- On the Chat support page, you will need to follow the on-screen prompts to get assistance through live chat support.
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Phone Number
If every assistance option mentioned above doesn’t help you get desired assistance for your problem or you wish to speak to one of Nordstrom executives directly, you can contact them by calling on the following phone numbers.
- Online Personal Stylists: 1 877 310 8537
- Beauty Stylists: 1 800 723 2889
- Designer Specialists: 1 877 543 7463
- Wedding Stylists: 1 888 300 12954
- Credit Services: 1 800 964 1800
- International: 1 319 8446 4140
So, these are the different assistance options that you can use to get help for your Nordstrom products and services related issues and queries.
