Not only does Nexon Co., Ltd., specialize in online games for mobile and PC, but also it takes pride in maintaining excellent Nexon customer support. For its ardent game aficionados, the South Korean-Japanese video game publisher ensures they avail immediate technical support when in need.
Steps to Contact Nexon Customer Support When in Need
Did you encounter an issue while playing your favorite game? The experts at Nexon understand how you must be feeling and they don’t want you to suffer. So, all they want is that you should get in touch with industry-trained technicians immediately using the following steps.
- Get in Touch with Professionals on Nexon Customer Support Number: What better option that one should try than dialing the Nexon customer support number? But unfortunately, the Company doesn’t have an official number. Many third-party customer support providers have turned up to provide the best help that you need. Make sure you are reaching out to a genuine person.
- Access the Nexon Technical Support Page: You can access the official support page if you are facing the following issues – “How to perform a clean boot”, “Error when launching or updating the game through Stream”, “Cannot log in to the website or Website Disconnects”, “How to take a screenshot in Windows”, “How to create a DxDiag Report in Windows”, and “My anti-virus is detecting the Nexon Launcher. What do I do?” Apart from the above General issues, the Technical Support page also offers helps for “System Performance Issues” and “Crash/ Disconnection”.
Didn’t find an answer to your query? Navigate to the page, access the “Search for Immediate Support” option in the center of the page, type in what you are looking for, and click on the “Search” icon. You will have the answer right there on the screen.
Only make sure that you have got an account Nexon account. Simply log in and get your queries resolved.
- Submit a Request If Your Query Is about a Particular: Submitting a request is another way to get your questions and concerns resolved. To carry out the task, you should have a valid account. If you don’t have one, you can access the “Create an Account” and “Log In” tabs right on the “Submit a Request” pages. You can also continue with Apple, Google, or Facebook – whatever suits you the most. You may create the account using your email address, date of birth, etc. Once logged in, submit your request, and expect the authorized personnel to come back with a response in no time.
This facility is only accessible when you choose a particular game – PC Games or Mobile Games or Console Games.
- Frequently Asked Questions: Be it Legal, Technical Support, Announcements, General, or Billing Services, access the FAQs page of Nexon to get help. After accessing the page, you can choose the right category or section to reach out to the right person.
- Live Chat Service – Talk to a Person: Comfortable in chatting? Why not chat with a real person between Monday and Friday (10 am to 5 pm)? The Live Chat support comes in handy when you have queries related to
- Account Change Requests
- Secondary Password Issues
- Account Recovery Requests
To avail of yourself the chat option, sign in to your Nexon America account.
Get hold of one of these methods to obtain the best technical support.