Megabus, popularly known as megabus.com, is an intercity bus service provider of Coach USA / Coach Canada operating in the western, southern, eastern, and Midwestern United States, as well as in the Canadian province of Ontario and Quebec. While the services offered by Megabus.com are generally smooth, however, if you ever experience any issue or have a query regarding their service, you can contact the megabus.com customer service for appropriate assistance. To know how to contact megabus.com customer service for assistance, follow the information provided below.
Guide to Contact Megabus Customer Service
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Megabus Customer Support Phone Number
The fastest way to get assistance for your query or concern from Megabus customer service is through the phone number. You can call on their megabus.com customer support phone numbers provided below.
- For Reservation Related Queries: 1 877 GO2 MEGA (1 877 462 6342).
- Assistance For Customers with Disabilities: 908 372 6195
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Megabus Email Support
Another ideal way to seek assistance from Megabus customer support is through email support. To get assistance through email support, all you need to do is enter the following email address of Megabus, enter your query in the email body message, and send it to Megabus customer support. Below are the email addresses that you can use to seek assistance.
- Assistance For Customer with Disabilities: [email protected]
- For General Questions: [email protected]
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Frequently Asked Questions
If you have common queries related to Megabus services such as bringing bicycles, snowboards, music, food, or instruments, lost an item on the bus, trade in a reservation, etc. you can seek instant answers to such queries by going to the Frequently Asked Questions section on Megabus website. To know how to get to the FAQs page, follow the instructions provided below.
- Open a web browser on your computer and go to the home page of Megabus using the URL – https://us.megabus.com/.
- Once you are on the home page of Megabus, you will need to scroll down to the bottom of the page and click on the FAQs option located under Explore megabus.com category. This will direct you to the next page.
- On the next page, you will need to browse through the list of questions to find the answer to your particular concern.
- Once you find the answer to your query, simply follow the information provided in it to overcome the problem.
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Help Topics and Search Support
If you are unable to find the answer for your query or concern through the Frequently Asked Questions section, you can consider browsing through the Help Topics or using the Search Support option. This support option will assist with your problem through the relevant Help articles. To know how to get to the Help Topics and Search Support section, follow the instructions provided below.
- Open a web browser on your computer and go to the home page of Megabus using the URL – https://us.megabus.com/.
- Once you are on the home page of Megabus, you will need to click on the Help option located near the top-right corner of the page. This will direct you to the next page.
- On the next page, you can use the Search option to find help for your query. You will need to enter a keyword related to the query you need assistance with and follow the relevant Help Article that appears in the search result.
- If you wish to browse through the list of Help Topics, you will need to scroll down to the bottom of the page and locate the Help Topics to get reliable assistance.
So, these are the different ways that you can use to get help from megabus.com customer service.
