How to Contact Lutron Customer Support?

lutron customer support

Lutron is a technology-focused and public-driven organization that has been recognized as the preferred brand by lighting designers and specifiers globally. The company is known for offering an extensive range of energy-saving smart dimmers and lighting control solutions. Lutron is a leader in smart home technology, offering smooth, connected control of shades, temperatures, and lights. If you are facing any issue with the services of Lutron, you can contact their customer support for assistance. To know how to reach Lutron customer support for assistance, follow the instructions provided below.

Guide to Contact Lutron Customer Support For Assistance

  1. Phone Number Assistance

One of the fastest ways to seek assistance from Lutron customer support is through the phone. Below you can find the list of different numbers that you can consider to get assistance from Lutron support. Simply call the following phone numbers and follow the on-call prompts to get desired assistance.

  • Lutron Customer Support Phone Number (US & Canada): 1-844-LUTRON1 (588-7661)

NOTE: If you are unable to seek assistance from Lutron customer support through phone number, you can follow the steps provided below to check if the phone number has been updated or not.

  • Open a web browser on your computer, phone, or tablet and go to the homepage of Lutron using the URL – https://www.lutron.com/.
  • Once you are on the homepage of Lutron, you will need to click on the Service & Support This will open a menu on the screen.
  • From the menu that appears on your screen, you will need to select the Customer Support option under the Customer Assistance You will be directed to the next screen.
  • On the next screen, you will need to click on the Troubleshooting
  • On the next screen, you will need to select the Call us option. This will display the phone numbers that you use to contact Lutron customer support.
  • You can check if any new phone number is provided by Lutron customer support for providing assistance.

 

  1. Email Support

If you wish to seek assistance from Lutron customer support through email, you can follow the steps provided below.

  • Open a web browser on your computer, phone, or tablet and go to the homepage of Lutron using the URL – https://www.lutron.com/.
  • Once you are on the homepage of Lutron, you will need to click on the Service & Support This will open a menu on the screen.
  • From the menu that appears on your screen, you will need to select the Customer Support option under the Customer Assistance You will be directed to the next screen.
  • On the next screen, you will need to click on the Troubleshooting
  • On the next screen, you will need to select the Email option under Can’t find what you’re looking for? Doing so will open several fields where you will need to provide information such as Type of Question, Description, First Name, Last Name, Email Address, Country/Region, and Phone Number.
  • After providing all the required information in the relevant fields, you will need to select the checkbox next to the “I’m not a robot” option, and then select the Submit
  • You will then need to wait for getting an answer from Lutron customer support for your query.

 

  1. Frequently Asked Questions

For common queries related to Lutron services, you can find a reliable answer by referring to the FAQs section. To know how to get to the FAQs section, follow the instructions provided below.

  • Open a web browser on your computer, phone, or tablet and go to the homepage of Lutron using the URL – https://www.lutron.com/.
  • Once you are on the homepage of Lutron, you will need to click on the Support option located in the top-right corner of the screen. This will display a drop-down menu on your screen.
  • From the drop-down menu that appears on your screen, you will need to select the FAQs Documents This will direct you to the next screen.
  • On the next screen, you will need to browse through the list of questions to find the answer to your particular query.

So, these are the different ways that you can use to contact Lutron customer support for assistance.

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