How to Contact lol Customer Support for Assistance?

League of Legends, also known as LOL or Leagues, is a popular multiplayer online battle arena video game. Inspired by a custom map for Warcraft III, Defense of the Ancients, LOL is developed and published by Riot Games.

Since the time of its release, the game has been free-to-play and is monetized through purchasable character customization. LOL is available for Microsoft Windows and macOS. While the game and its gameplay are engaging and reliable, should you ever face any issue with it, you can seek instant assistance by contacting LOL customer support.

To know how to contact LOL customer support for assistance, go through the information provided below.

Ways to Contact LOL Customer Support for Assistance

NOTE: As the League of Legends game is developed and published by Riot Games, to seek assistance, you will need to contact Riot Games customer support, which is referred to here as LOL Customer Support.

1. Search Help

One of the best ways to seek assistance from LOL customer support is through Search Help. Using the Search Help support option, you can find assistance through the help articles for your common queries and concerns related to League of Legends. To know how to get to the Search Help option, follow the instructions provided below.

• Open a web browser on your phone, tablet, or computer, and navigate to the homepage of Riot Games using the URL – https://www.riotgames.com/.
• Once you are on the homepage of Riot Games, you will need to scroll down to the bottom of the screen and select Player Support Which will direct you to the next screen.
• On the next screen, you will be provided a search help box. In the search box, you will need to enter a query or a related keyword to it and press the search icon. This will display a search result on your screen.
• From the search result that will appear on your screen, you will need to select the relevant help article to get a solution for your problem.

 

2. Get Tech Help

If you need assistance with a technical issue in your League of Legends game, you can use the Get Tech Help support option. To know how to get to the Get Tech Help option, follow the instructions provided below.

• Launch a web browser on your computer or phone and navigate to the homepage of Riot Games using the URL – https://www.riotgames.com/.
• Once you are on the homepage of Riot Games, you will need to scroll down to the bottom of the screen and select the Player Support Doing so will take you to the next screen.
• On the next screen, you will need to scroll down and select the GET TECH HELP You will be directed to the next screen.
• On the next screen, you will need to go through the information provided to get appropriate help for your concern.
• Moreover, if the given information doesn’t help you get reliable assistance for your concern, you can scroll down to the bottom of the screen and select SUBMIT A TICKET
• Pressing the SUBMIT A TICKET button will direct you to the next screen where you will be prompted to first CHOOSE A REQUEST TYPE. From the given options, select the option that appears to be most relevant to your query.
• Then, you will simply need to follow the on-screen prompts to seek further assistance for your problem. If prompted to sign in, you will need to enter the login credentials of your League of Legends customer support.

 

3. Billing/RP Issues

For Billing/RP issues, League of Legends customer support offers assistance through FAQs. To know how to get to the Billing/RP issues, you can follow the information provided below.

• On your computer web browser, go to the homepage of Riot Games using the URL – https://www.riotgames.com/.
• Once you are on the homepage, you will need to scroll down to the bottom of the screen where you will need to select the Player Support You will be directed to the next screen.
• On the next screen, scroll down and select the BILLING/RP ISSUESoption to get to the RP ERRORS & REFUNDS FAQs
• Once you are in the FAQs section, you will need to browse through the different questions to find an answer for your particular query.

NOTE: Following the same (above-mentioned) steps you can recover your account and report a player.

4. Submit A Ticket

Another option that you can use to seek assistance from League of Legends customer support is by submitting a ticket. To know how to submit a Ticket, follow the steps provided below.

• Open a web browser on your phone, tablet, or computer, and navigate to the homepage of Riot Games using the URL – https://www.riotgames.com/.
• Once you are on the homepage of Riot Games, you will need to select the SUBMIT A TICKET option located at the top menu section. This will direct you to the next screen.
• On the next screen, you will need to select the most relevant option from the drop-down menu under CHOOSE A REQUEST TYPE.
• Then, you will simply need to follow the on-screen prompts to seek further assistance for your problem.
• If prompted to sign in, you will need to enter the login credentials of your League of Legends customer support.

So, these are the different ways to contact LOL customer support for assistance regarding your query or concern.