Liberty Mutual Customer Service Contact Phone Number, Email, Mailing Address

Liberty Mutual Group is a well-known American global insurer and the 3rd biggest property and casualty insurer in the United States. Ranked 68th in the Fortune 100 list of largest corporations in the US based on revenue (2017).

Liberty Mutual Insurance is known for offering a wide range of insurance products and services which include personal automobile, home insurance, commercial multiple perils, workers’ compensation, commercial automobile, global specialty, general liability, group disability, fire, and surety, etc.

Having operations in the majority of countries all over the world, there are numerous customers who rely on Liberty Mutual for their insurance needs.

To ensure the convenience of the customers, the company offers a dedicated Liberty Mutual customer support center for assistance.

Know-How to Contact Liberty Mutual Customer Support for Assistance

There are numerous options offered at Liberty Mutual Customer Support for assistance that you can choose from to get help for your particular query or concern. Following are the different assistance options that you can make use of.

  1. General Information and Feedback

Manage your policies online –

Already having a Liberty Mutual policy? If yes, you can easily check and manage your policy online on the Liberty Mutual website.

Just go to the Manage your policies online page on your web browser to view and manage your policy.

If you don’t have an online account at Liberty Mutual, you can create one using your Policy number, Zip Code, and Complete Name as it appears on your policy.

Complaints –

Not satisfied with the services of Liberty Mutual? Get instant resolution from Liberty Mutual customer support for your query or concern by filing a complaint.

Just go to the Complaint page of Liberty Mutual, enter the required information in the prompted fields and make sure to provide your comments below.

Then, simply click on the Submit button to submit your complaint. You will be provided an appropriate resolution for your problem at the earliest.

Domestic Violence Victims

Whether you are a policyholder or claimant, or even their legal representative, if you wish to notify the Liberty Mutual customer support of your domestic protective order, you can contact their Presidential Service Team at [email protected].

In case you wish to be contacted on your new contact information, make sure to provide that information with your notice. Contact information is as follows:

  • Email: [email protected]
  • Phone:1-800-344-0197
  • Fax: 603-422-7900
  • Mail: Presidential Service Team, Liberty Mutual Insurance, 175 Berkeley Street, Boston, MA 02116
  • New York State Domestic and Sexual Violence Hotline: 1-800-942-6906 / 1-800-942-6908 (Spanish Language) / 1-866-604-5350 / 311 or 1-800-621-HOPE (4673) for NYC

Report Fraud Now

If you wish to report a fraud to Liberty Mutual customer support, you can send an email to mailto:[email protected]. Make sure to provide your contact information, including your phone number.

  1. Auto & Home Insurance

Liberty Mutual Customer Service Phone Number


If you have a query related to the status of a claim, you will either need to log in to your account of call on the following phone number:

  • Phone: 1-800-2CLAIMS (1-800-225-2467)
  • Available 24 hours/7 days a week


  • ​​​Phone: 1-888-323-4487
  • M-F: 7 am -1 am ET
  • Sat: 7 am – 11:30 pm ET
  • Sun: 9 am – 10 pm ET

Roadside Assistance

  • Phone: 1-800-426-9898
  • Available 24 hours/7 days a week


  1. Life Insurance

If you have taken Life Insurance from Liberty Mutual

  • Policyholder Services

​Phone: 1-800-451-7065

M-F: 8 am – 6 pm ET

Contact Policyholder Services

  • Mailing Address

Liberty Life Assurance Company of Boston

100 Liberty Way

Dover, NH 03820


  1. Social Networking Sites

Liberty Mutual participates actively in various social networking websites which are as follows:

Using any of the above-mentioned assistance options you can seek assistance for your Liberty Mutual-related products and services.

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