What Type of Support Does Lacerte Offer and How to Contact?

Do you extensively use the Lacerte Tax tool to manage the most complex tax returns with confidence? Well, you are not the only one. Most Americans count on Lacerte and save up to 20 minutes on a simple return and 50 minutes on a complex return by making the most of its 32 time-saving features. There are times when this integrated state-of-the-art tool needs technical attention. In that case, you should know how to contact Lacerte customer support to avail of yourself instant help.

What Type of Support Does Lacerte Offer?

When you run into a problem and wonder what to do (because you cannot do everything on your own), get in touch with experienced technicians to maximize your productivity by completing your online tax workflow. Take a look here to understand the various ways to contact the well-trained Lacerte customer support team.

The highly skilled and qualified team of professionals at Lacerte offers a plethora of support in many different ways. You will avail help in the following ways –

  • Toll-free phone support
  • Website support
  • In-program help
  • Email support
  • IRS instructions per form
  • Help Me option with screen-specific topics

Table of Contents

Direct Call Lacerte Customer Support

If you need customer service and technical support, you can call and speak directly. The Lacerte customer support phone number is 1-800-933-9999. Your call will be connected to the right department and the best professional who can guide you through and resolve the issue. Take a look at the following hours of operation before you make the call.

  • Monday through Friday: 6 am – 6 pm
  • Saturday: 8 am – 2 pm
  • Sunday: 9:30 am – 2 pm

All hours listed are in Pacific Time.

Professional Content and Support

Whether you are looking for help in Tex Products, Payroll, or Accounting, you must navigate to one page to get to the right product. Click here to obtain professional contact and support. Under “Tax Products” you will see the Lacerte link. Click on the link to go to the right page where highly qualified professionals are waiting to render help.

Lacerte Customer Support FAQs

The Frequently Asked Questions page of Lacerte has almost all the answers to your questions. Discover the answers to your most frequently asked questions related to –

  • Lacerte Software FAQs: Find answers to all your queries and concerns about product delivery, product support, and more.
  • Data Conversion FAQs: In this section, you will be able to find answers to your data conversion questions. Certified professionals and knowledgeable personnel provide the right answers.
  • Lacerte 2020 System Recommendations: Have you got system-related questions? Navigate to this section to keep your system up-to-date and working efficiently. Click on the Read Now button to know more.
  • Hosting for Intuit Lacerte FAQs: Got concerns regarding your Lacerte desktop software? Want to know how to take it to the cloud? Check out the Read Now option to get hold of the right answer.
  • Quick Employer Form FAQs: When you wish to know about your Employer Forms and have several questions that are eating your mind, you must go to this page.

Lacerte Customer Email Support

Email support is another fantastic way to get your queries to the right person. Intuit ProConnect Lacerte Tax has its official email support for its potential customers. You will receive a response within a short span.

How to Submit a Service Request?

Want to contact Lacerte customer support by submitting a service request? An electronic Service Request can be a superb way to obtain quick help. Here’s how you can submit a service request.

  • Access the “Tools” menu (should be at the top of the program).
  • Look for “Communications” and click it.
  • Then, select “Service Requests/ Lacerte Email”. (Another way to access this window is by navigating to the main toolbar and clicking the “View Service Request History” button.)
  • Now, select one of the options from the drop-down – New Request or New Request + Attachment – if you want to create a Service Request.
  • Select the “Product” section.
  • Now choose “Category”.
  • You need to enter your details like your name, email, and subject.
  • In the “Details” section, you can describe the issue. You can also include results versus expectations, form or schedule, line number(s), and any supporting documentation you may be referencing.
  • Now, click on the “Submit” button to finish.

These are a handful of ways through which you can contact Lacerte customer support for quick assistance. Pick the one that suits you.

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