You will be glad to know that the dedicated teams at Jagex not only create awe-striking landscapes that look just real but also provide the fastest customer support service. They are not just the creators of the quests, the makers of legend, and the writers of history but also the ultimate savior when you run into problems. Let’s take a look at various ways to contact the Jagex customer support team.
About Jagex
Wondered who created RuneScape and Old School RuneScape? Jagex, known from the company’s slogan – Java Gaming Experts, is collectively known as the world’s largest free-to-play MMORPG. This British video game developer and publisher has many casual games under its belt. It claims to create deep and engaging experiences on both mobile and PC.
Since the video game company has been entertaining millions of gamers for more than two decades, it has ensured that its customers are well taken care of. Hence, it has established its best Jagex customer support team to tackle any unprecedented issues. The support team is comprised of highly-trained professionals. They boast years of industry experience.
Avail Jagex Customer Support via Official Page, Email, and Other Effective Ways
As Jagex claims to have one of the best customer support teams, this certainly brings solace to your heart. In one of the posts by Mod Kelvin, the head of customer support, he said, “We’re a small team of 32 (which also encompasses anti-cheating, community safety, out of hours bug reports and system monitoring, as well as customer support)”. It means the diligent team is highly skilled and is accountable for monitoring social media, support tickets, and passing on player feedback and comments.
If you love playing this format of the video game, i.e. massively multiplayer online role-playing games, and love JAGEX’s games, you must take note of the various ways to contact its customer support. In this blog, we cover all possible methods to reach out to certified engineers through Jagex Customer Support.
Can I Get to Speak Directly to Jagex Customer Support Team?
If you are asking for a dedicated customer care number, you are probably out of luck. Don’t worry! You can visit the official support center. It will have your queries vanished.
Official Jagex Contact Customer Support Page
Although the support specialists cannot be reached via a customer support phone number service, they are right at your disposal to get rid of any issues related to your account. All you have to do is to access the customer support page and select a topic from the given options (+Your Account, +Payments and Membership, and +Technical Help). Clicking on any of the buttons will bring you many queries that you might be dealing with. Choose the right link and it will redirect you to another page to find the right solution.
For instance, you are experiencing log-in issues. You will –
- Select “+Your Account”.
- Then, click on the “Can’t log in” link.
- It will take you to the “Can’t Log In” page.
- If you are “struggling to get back into game”, choose the right option.
Finding this pretty hectic? Simply, look for the “Search” option and enter your query. You will have your issues resolved right there.
Want to report a bug? Got your account hijacked? Want to know about an unknown transaction? Got your account banned or muted? The support page has got all the answers that you probably need.
Visit Jagex Contact Us Page to Receive Best Customer Support
The “Contact Us” page of Jagex is designed for everyone, not just for gamers.
- Player Support: For players dealing with technical issues or problems with payment or accounts, they must visit the support center. On this page, choose the right prompts to ensure the most appropriate team deals with your query.
- Billing: Facing billing issues? You need to visit the payment support area of Jagex.
- Advertisers: Write an email to [email protected] if you have any advertising queries.
- Government Agency: Are you a government Law Enforcement agency in need of assistance? You have got to use [email protected]. When you contact this address, make sure you have proof of your identity.
Jagex Offers Help through Social Media Handles
Haven’t made the best use of social media yet? Many smart people seek Jagex customer support through its social media platforms. These are the places where companies wouldn’t want any kind of a mess. Here are the links that will take you to its social pages.
Still, need help? Feel free to write in the comment section!
