How to Contact Humana Customer Service?

Humana is a reputed for-profit American health insurance company, which has been the third-largest health insurance company in the Country. The company has more than 13 million members in the United States and more than 41,600 employees. Humana is also ranked 56 on the Fortune 500 list, which also made it the highest ranked (by revenues) company based in Kentucky.

Humana is involved in offering different kinds of insurance plans and other services such as Medicare, Dental, Vision, Employer, Medicaid, Pharmacy, etc. If you have taken any policy or plan from Humana or looking to inquire or seek assistance for any Human insurance-related issues or queries, you can find reliable assistance from Humana customer support through the different support options available. To know about the different assistance options available at Humana Customer Support, go through the information provided below.

Different Ways to Find Assistance from Humana Customer Service

1. Community Forum

For less common issues and queries related to Humana insurance plans, premium payment, and account information, you can find answers easily through the Humana Community Forum section. To get to the Humana Forum, you will need to follow the instructions provided below:

• Open the Humana home page on your web browser, scroll down to the bottom of the page, and click on the Contact Us button located on the lower right corner of the page. You will be directed to the next screen.
• On the next screen, you will need to scroll down to get to the “Get help online” section.
• In the “Get help online” section, you will need to go to the “Checkout the Humana support community” and click on the Join the conversation
• As you will select the “Join the conversation” option, you will be directed to the next page where you will need to follow the on-screen instructions to get help for your problem.

 

2. Live Chat Support

Another option that you can use to seek assistance from Humana customer support is through live chat support options. With the live chat support option, you can get quick and precise assistance from one of the Humana customer support executives. To get assistance through Humana customer support live chat you can follow the steps mentioned below.

• On your web browser go to the Humana home page and scroll down to the bottom of the page to select contact us option. You can find the contact us option on the lower right section of the page.
• Once you are on the Contact Us page, you will need to scroll down to get to the “Get help online” section.
• In the “Get help online” section, you will need to go to the “Chat with us” section and click on the “Yes I want to chat”
• As you will select the “Yes I want to chat” option, you will be directed to the next page where you will need to sign in to your Human account and follow the on-screen instructions to get help for your problem.

 

3. Social Support

You can also find assistance from Humana customer support through a social networking site like twitter. Humana has made dedicated customer support available through its twitter account. You can seek assistance from Humana support through twitter at @HumanaHelp.

4. Phone Support

If you are unable to seek help for your queries and worries through the above-mentioned support options, then you can look for assistance from Humana customer support through phone. Below are the different phone numbers that you can use to get instant help from one of the Humana support executives.

Medicare

• Phone Number: 1 800 457 4708 (TTY: 711)
• Timing: 08:00 AM – 08:00 PM (Daily)

Insurance through employers

• Phone Number: 1 800 448 6262
• Timing: 08:00 AM – 09:00 PM (Monday to Friday)

Medicaid

• Phone Number: 1 800 477 6931 (TTY: 711)
• Timing: 08:00 AM – 08:00 PM (Monday to Fridat)

Humana Gold Plus Integrated (MMAI)

• Phone Number: 1 800 787 3311 (TTY: 711)
• Timing: 08:00 AM – 08:00 PM (Central Time)

Dental and vision

• Phone Number: 1 877 877 1051
• Timing: 08:00 AM – 08:00 PM (Monday to Friday)

 

5. Quick Links

For carrying out operating like activating your account, find a form, pay your premium, manage plan benefits, accessing ID cards, etc. you can find quick links for these types of tasks at Humana customer support. To get to these options, go through the information provided below.

• Open the Humana home page on your web browser, scroll down to the bottom of the page, and click on the Contact Us button located on the lower right corner of the page. You will be directed to the next screen.
• On the next screen, you will need to scroll down to get to the “Complete your task” section.
• In the “Complete your task” section, you will need to follow the below-mentioned steps for each category as mentioned above.
• Activate your account: To activate your account, you will need to go to the “Activate my account” section and click on the Activate MyHumana account
• Find a form: To find a form on the Humana website, you will need to go to the “Find a form” section and click on the “Find a form” option.
• Manage plan benefits: If you wish to manage the benefits of your plan, you will need to go to the “Manage plan benefits” section and click on the “Manage Benefits” option.
• Accessing ID Cards: To know how to access your ID card, you will need to go to the “Access ID card” section and click on the “Access ID card” option.
• Check coverage and claims: If you wish to review your coverage details, check claim status or estimate potential out-of-pocket costs, you will need to go to the “View coverage and claims” section and click on the “View now” option.

 

So, these are the different options that you can use to find assistance from Humana customer service.