Genie Company Customer Support Phone Number, Email, Live Chat, FAQ?

The Genie Company is a reputed manufacturer of garage door openers & related accessories. Founded as the Alliance Manufacturing Company, earlier they were known for producing an extensive range of consumer, military, and industrial products.

When Alliance Manufacturing Company opened its own garage door opener, it got named Genie. Later during its operations, they entered into the home and shop vacuum market and changed their name to Genie Home Products.

At present, the company is known for distributing its openers and accessories via professional retailers and dealers throughout the United States and Canada.

While the products and services offered by the Genie company are reliable, however, if you ever face any problem with the company’s product or service you have purchased or looking to buy, you can seek instant assistance for it by contacting the Genie Company customer support.

To know how to contact The Genie Company customer support, follow the instructions provided below.

Ways to Contact The Genie Company Customer Support

1. Genie Company Phone Number Support

The best and fastest way to reach The Genie Company Customer Support is through phone number. You can call The Genie Company Customer Support on the following phone number and follow the on-call prompts to get your query resolved.

• The Genie Company Customer Support Phone Number: 800 843 4084 (Option #2)
• Timing: 08:00 AM to 05:00 PM ET (Monday to Friday)

In case the above-mentioned phone number doesn’t connect you to Genie Company Customer Support, you can follow the below-mentioned steps to check in case the phone number of the company’s customer support has been updated.

• Open a web browser on your phone, tablet, or computer and go to the webpage of The Genie Company using the URL – https://store.geniecompany.com/.
• Once you are on the above-mentioned webpage of The Genie Company, you will need to scroll down to the bottom of the page and click on the Contact Us option under the “The Genie Company” section. You will be direct to the next screen.
• On the next screen, you can check the phone number in the INFORMATION section under the Customer Support

NOTE: Alternatively, you can also scroll down on the bottom of the homepage of The Genie Company website to check the phone number of their customer support.

2. Genie Company Email Support

Another ideal way to seek assistance from the Genie Company is using the Email Support option. You can easily send your query through email to the following email address with the required information to get instant resolution of your problem.

The Genie Company Customer Support Email Address: [email protected]

In case you are unable to get assistance on the above-mentioned email address for your query or concern, you can follow the steps provided below to check if the company has updated its email address for customer support.

• Open a web browser on your phone, tablet, or computer and go to the webpage of The Genie Company using the URL – https://store.geniecompany.com/.
• Once you are on the above-mentioned webpage of The Genie Company, you will need to scroll down to the bottom of the page and click on the Contact Us option under the “The Genie Company” section. You will be direct to the next screen.
• On the next screen, you can check the email address in the INFORMATION section under the Customer Support

NOTE: Alternatively, you can also scroll down on the bottom of the homepage of The Genie Company website to select the Send us an email option. Doing so will direct you to the next screen where you will be provided a form to fill up and seek assistance through email.

3. Genie Company Live Chat Support

If you wish to seek assistance through chat messages, you can use the Live Chat support option provided by The Genie Company customer support. To get to the Live Chat support option, follow the steps suggested below.

• Open a web browser on your phone, tablet, or computer and go to the webpage of The Genie Company using the URL – https://www.geniecompany.com/.
• Once you are on the homepage of The Genie Company, you will need to scroll down to the bottom of the page and click on the Contact option located near the lower-right corner. You will be direct to the next screen.
• On the next screen, you will need to scroll down to get to the Contact Us section and select the Live Chat
• The timing for Live Chat support options are Monday to Friday – 09:00 Am to 08:00 PM | Saturday – 10:00 AM to 06:00 PM ET.

 

4. Genie Company Frequently Asked Questions (FAQ)

For common queries related to the Genie Company products and services, you can visit the Frequently Asked Questions section of the Genie Company customer support. Here are the steps you will need to follow.

• Open a web browser on your phone, tablet, or computer and go to the webpage of The Genie Company using the URL – https://store.geniecompany.com/.
• Once you are on the above-mentioned webpage of The Genie Company, you will need to scroll down to the bottom of the page and click on the Contact Us option under the “The Genie Company” section. You will be direct to the next screen.
• On the next screen, you will need to click on the Frequently Asked Questions option under the INFORMATION
• Then, on the next screen, browse through the list of questions to find an answer for your concern or query.

 

5. Genie Company Contact Us Form

The Genie Company customer support also offers a “Contact Us” form to get assistance for your problem. To get to the Contact Us form page, follow the below-mentioned steps.

• Open a web browser on your phone, tablet, or computer and go to the webpage of The Genie Company using the URL – https://store.geniecompany.com/.
• Once you are on the above-mentioned webpage of The Genie Company, you will need to scroll down to the bottom of the page and click on the Contact Us option under the “The Genie Company” section. You will be direct to the next screen.
• On the next screen, you will need to fill in the information under the Contact Us form on the right-hand side and press the Send
• You will then need to wait for getting a response from the “The Genie Company” customer support.

So, these are the steps that you will need to follow to contact The Genie Company Customer Support for assistance.