How to Contact GCI Customer Support without a Fail?

Need to get in touch with GCI technical team? Looking for ways to seek assistance? In this guide, you will learn various ways to contact GCI customer support without a fail.

Founded in 1979 by Bob Walp and Ron Duncan, GCI Communication Corp (GCI), headquartered in Alaska, is a telecommunications corporation aiming to provide uninterrupted communication and technology services in some of the most challenging conditions (remote communities) in North America. GCI is a subsidiary of Qurate Retail Group, a Colorado-based company. It delivers Internet access, cable television service, and cellular telephone service.

GCI Customer Support Phone Number – Speak to a Professional:

Visit the official GCI website to get the GCI customer support phone number. If you don’t find it there, no worries! We bring you the number here – 1-800-800-4800. This is the quickest way to speak to a professional.

When contacting GCI by telephone, you need to choose from the following options (this will help you connect to the right person).

  1. Prepaid payment: You need to press 1.
  2. To make the payment or check balance: Press 2
  • Press 1 if this is your primary phone number.
  • Press 2 if you want to access a different account.
  • Press 3 if you wish to talk to a collections representative.
  1. Hours & locations: Press 3
  2. Press 4 to speak to a customer care representative
  • Press 1 for residential customer service
  • Press 2 for business customer service
  1. Press 5 for technical support
  • Press 1 for cable box reset.
  • Press 1 to speak with a Mobile Support Technician
  • Press 2 to talk to an Internet Support Technician
  • Press 3 to speak with a TV Support Technician
  • Press 4 to speak with a Home Phone Support Technician

GCI Customer Support – Chat with a GCI Representative:

Don’t have an access to your phone? Maybe you cannot make a call right now. In such cases, you can chat with a GCI customer service representative. You can access the Live Chat option on the home screen of the GCI website. Enter your Name, Email, Phone Number, and Start Chat.

GCI Customer Support Email:

You can email your query and get quick assistance.

Residential Customer Service:

Here are the details –

  • In Anchorage: 907-265-5400
  • Statewide: 800-800-4800
  • Hours: Monday to Friday (8 am to 8 pm) and Saturday and Sunday (9 am to 6 pm)

Residential Technical Support:

Here are the details –

  • In Anchorage: 907-265-5400
  • Statewide: 800-800-4800
  • Hours: 7 days a week (7 am to 9:30 pm)

Business Customer Service:

The contact details are given below –

  • In Anchorage: 907-265-5454
  • Statewide: 800-800-7754
  • Hours: 9:30 a.m. to 7 p.m. (7 days a week)

Closed on all major holidays

Business Technical Support:

The contact details are given below –

  • In Anchorage: 907-265-5454
  • Statewide: 800-800-7754
  • Hours: Open 24/7 throughout the year

GCI Business Support Page:

The adroit team of professionals is always ready to serve you. You can call them or just leave a message. You may also want to browse the support articles on the page.

  • AK: (907) 868-0100
  • Toll Free: (800) 975-2622

Prefer to send a message? The authorized staff will get back to you very soon. All you have to do is to enter your First Name, Last Name, Phone Number, Company, Email Address, Question or Comment, CAPTCHA, and Submit.

GCI Business Mailing Address:

  • O. Box 99001
  • Anchorage, AK 99509-9001

Rural Call Completion Support:

Corporate Contact:

The corporate contact details of GCI are as follows –

  • 265-5600 (Anchorage)
  • 1-800-770-7886 (Nationwide)
  • By Mail: GCI, 2550 Denali St., Ste 1000, Anchorage, AK 99503

GCI Help & Support:

As per the official updates, “GCI may temporarily adjust retail store hours as needed to help promote social distancing, keep our employees and customers healthy, and to help meet the growing demand of customers who are calling, rather than visiting.” Click here to go to the GCI Help & Support page for what you are looking.

Find a Store Near You:

Enter your city or zip code to get details about the nearest store.

Social Media Support:

Yes, you can reach out to the special technical team by visiting its social media page.

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