How to Contact Games Workshop Customer Service?

Games Workshop Group, commonly known as GW, is a popular manufacturer of miniature wargames. Some of the best-known products of this British based manufacturer includes Warhammer 40,000 and Warhammer Age of Sigmar. The company is listed on not only listed on the London Stock Exchange but also is a constituent of the FTSE 250 Index. If you have purchased a product from the company or (looking to buy one) and if you have any query or issue related to their product or service, you can easily seek assistance by contacting Games Workshop Customer Service. To know how to contact the Games Workshop Customer Service for assistance, you can go through the information provided below.

Ways to Contact Games Workshop Customer Service for Assistance

For any issue or query related to the product or services of Games Workshop Customer service, you can use the different assistance options provided below.

1. Frequently Asked Questions

If you have common queries such as trouble logging in or password forgotten, the best place to seek assistance from Games Workshop customer service is through their Frequently Asked Questions section. In this section, you can easily browse through the list of common queries to find the answer to your particular problem. To get to the FAQ section, you can follow the steps provided below.

• Open a web browser on your computer and enter the URL (https://www.games-workshop.com/en-WW/Home) of the Games Workshop homepage.
• Once you are on the homepage of Game Workshop, you will need to scroll down to the bottom of the page and locate the Here to Help
• Under the Here to Help section, you will need to click on the Customer Services This will direct you to the next page.
• On the next page, you will need to navigate to the Frequently Asked Questions section and look for the answer to the problem you are facing with your Games Workshop product or service.
• Once you find the answer to your query, you can follow the information provided in it to overcome the problem.

 

2. Email Support

In case you are unable to find an answer for your query under the Frequently Asked Questions section, you can consider seeking assistance by writing an email to Games Workshop customer service. To know how to send an email to Games Workshop customer service through their website, follow the instructions provided below.

• Open a web browser on your computer and enter the URL (https://www.games-workshop.com/en-WW/Home) of the Games Workshop homepage.
• Once you are on the homepage of Game Workshop, you will need to scroll down to the bottom of the page and locate the Here to Help
• Under the Here to Help section, you will need to click on the Customer Services This will direct you to the next page.
• On the next page, you will need to click on the Contact Us option located in the left-hand side panel.
• Next, you will need to scroll down to get to the Customer Services
• Under the Customer Services section, you will need to click on the [email protected] link. Clicking on this link will open the default email application installed on your computer.
• In the email application, you will need to enter your query in the email composition box and send it. You will then need to wait for the response from the Games Workshop.
• Similarly, if you have been using the Warhammer 40,000 application and you want certain features to be added, or if you spotted Nurglings in the system which may need an inspection, or if you have any query related to payment or subscription, you can click on the [email protected] located under Warhammer 40,000: The App

 

3. Community Support

Another ideal way to seek assistance from Games Workshop Customer Service is by visiting the company’s community support page. You can visit the Games Workshop community by following the steps provided below.

• Go to the Games Workshop home page (https://www.games-workshop.com/en-WW/Home) on your computer web browser.
• On the homepage, you will need to scroll down to the bottom of the page and locate the Here to Help
• Under the Here to Help section, you will need to click on the Customer Services This will direct you to the next page.
• On the next page, you will need to click on the Contact Us option located in the left-hand side panel.
• Next, you will need to scroll down to get to the Warhammer Community section and click on the [email protected] You will be directed to the community page where you can seek assistance for your query or problem.
• You can either browse through the different threads or create a new thread to get your problem resolved.

 

4. Social Media Support

Games Workshop Customer Service also offers assistance through its various social media pages. So, if you wish to seek assistance through these social networking pages of Games Workshop, you can click on the following links.

• Warhammer
• Warhammer 40,000
• Warhammer Age of Sigmar
• Games Workshop: Warhammer World
• Blood Bowl
• Forge World
• Necromunda
• Warhammer Underworlds
• Black Library
• Instagram
• Instagram (Black Library)
• Twitter

5. Phone Number Support

In case none of the above-mentioned options help you get your query resolved, you can contact Games Workshop customer service by phone. The customer support phone number of Games Workshop is provided below.

• Games Workshop Customer Service Phone Number: 0115 91 40000
• Timing: Monday to Friday 09:30 AM to 05:00 PM

So, these are the different ways that you can use to contact Games Workshop customer service for assistance.