Guide to Contact EZ Pass New Jersey Customer Service

ez pass customer service

E-ZPass New Jersey is an electronic toll collection system which is used on most tolled roads, tunnels, and bridges in areas such as New Jersey, Florida, Illinois, Indiana, Kentucky, Massachusetts, New Hampshire, North Carolina, and many other states.

E-ZPass toll collection system allows users to get rid of delays on Toll Roads, HOV Lanes, Toll Bridges, and Toll Tunnels by collecting tolls without cash and without making cars to stop. While E-ZPass service aims to make things convenient for the commuters, however sometimes, some of them face trouble with the service and looks for assistance from EZ Pass customer service.

If you are also experiencing some issue or queries with E-ZPass, especially with toll services at New Jersey, you can seek assistance from EZ Pass New Jersey customer support. To know how to contact EZ Pass New Jersey customer care, follow the instructions provided below.

Guide to Contact E-ZPass New Jersey Customer Service

When having any sort of trouble with your E-ZPass account or having queries about using E-ZPass, you can seek instant assistance by contacting EZ Pass NJ Customer Support. The EZ Pass NJ customer Service is also known as NJ E-ZPass customer support. Following are the available options to reach NJ E-ZPass customer support.

Submit A Service Request

When you are an existing E-ZPass account holder, you can easily submit a service request to get assistance for your query or concern. Just go to the NJ E-ZPass Contact Us page and click on the Contact Us button located under Submit A Service Request section. You will be directed to the next page where you will be prompted to sign in to your account. After signing in to your account, you can follow the on-screen instructions to get assistance for your problem.

However, if you are not at existing E-ZPass account holder, you will need to click on the Submit Request button located on the NJ E-ZPass Contact Us page under Submit A Service Request section. Clicking on the Submit Request button will direct you to next screen where you will need to fill up a form with relevant information and click on the SUBMIT button. You will get the response in time from the NJ EZ Pass customer service team. After submitting a request, you will be able to check the status of your request by clicking on the Previous Requests button located under Submit A Service Request section only.

Contact by Phone

Another option to seek assistance from E-ZPass customer support is by speaking to an NJ E-ZPass Customer Service Representative. You can contact E-ZPass customer support experts by dialing the following number.

  • Customer Service Representative: 1-888-AUTO-TOLL (1-888-288-6865)
  • Customer Service Representatives for Violation Inquiries: 1-973-368-125

Frequently Asked Questions

If you have any queries such as Forgotten WEB password/username, updating address/phone number, tag installation, etc., you can visit the Frequently Asked Questions section of NJ E-ZPass customer support. Just go to the Frequently Asked Questions page of NJ E-ZPass and browse through the different categories to find the answer for your relevant query.

So, these are the various options available to seek assistance from EZ Pass customer service.

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