How to Contact Dead by Daylight Customer Support?

dead by daylight customer support

Developed by Behaviour Interactive, Dead by Daylight is an asymmetric survival horror video game. Released by Microsoft, Dead by Daylight is compatible with PlayStation 4, Xbox One, Nintendo Switch, Android, iOS, Stadia, Microsoft Windows, etc. In the game, a user needs to play against four online multiplayer where he/she takes the role of the savage Killer, while the other 4 play as survivors, trying to run from the killer and from getting sacrificed to Entity, a malevolent force.

While the game offers an uninterrupted experience to the users, if you ever face any problem with the game, you can seek assistance from Dead by Daylight customer support. To know how to contact Dead by Daylight customer support, follow the information provided below.

Guide to Contact Dead by Daylight Customer Support

  1. Phone Number

If you are looking to seek assistance from Dead by Daylight customer support through phone, unfortunately, the company does not offer any phone number assistance to get a solution for your queries or concerns.

  1. Search Help

Dead by Daylight customer support also offers assistance to the customers through search help. To know how to get to the Search Help section, follow the information provided below.

  • Open a web browser on your computer and go to the homepage of Dead by Daylight using the URL – https://deadbydaylight.com/.
  • Once you are on the homepage, you will need to click on the Help option located in the top menu section. This will direct you to the next screen.
  • On the next screen, you will need to click on the search field where it says “Type your questions here…” (under “What can we help you with?”).
  • In the search field, you will need to enter your question and press the Enter key on your keyboard. This will display the search result on your screen.
  • From the search result, you will need to select the relevant help topic and follow the on-screen information provided in it to overcome the problem.

NOTE: You can also browse through the list of topics under Promoted Articles section.

  1. Submit a Request

You can seek assistance for your query or problem by submitting a request. To know how to submit a request to get help from Dead by Daylight customer support, follow the steps provided below.

  • Open a web browser on your computer and go to the homepage of Dead by Daylight using the URL – https://deadbydaylight.com/.
  • Once you are on the homepage, you will need to click on the Help option located in the top menu section. This will direct you to the next screen.
  • On the next screen, you will need to scroll down and click on the SUBMIT A REQUEST Doing so will direct you to the next screen.
  • On the next screen, you will need to select the topic from the drop-down list under the Please choose your issue below
  • Selecting one of the options will direct you to the next screen where you will be prompted to provided information such as Your email address, Subject, Platform, Bug-type, Description of the issue/request, Reproduction steps, Player ID, Attachments, etc.
  • Once you are done providing the required information in the relevant fields, you will need to click on the SUBMIT
  • After that, simply wait for the response from Dead by Daylight customer support for the solution.

 

  1. Social Networking Sites

If you wish to follow Dead by Daylight for the latest updates, new additions, and important information, you can follow them on social networking sites such as YouTube, Facebook, Twitter, Instagram, Twitch, Reddit, and Discord. Below you can find the direct links to the social media pages of Dead by Daylight.

So, these are the different ways that you can use to contact Dead by Daylight support for assistance.

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