Though Citibank was founded way back in 1812, it entered into the credit card business in the 1960s. Citibank credit card has one of the biggest customer-base in the world. To manage queries and concerns of such a large number of users, the bank is known for offering assistance through its Citibank Credit Card customer support center. At Citibank Credit Card customer support, there are numerous ways for the customers to find help for their particular problem or query.
Ways to Contact Citibank Credit Card Customer Support
Citibank Credit Card customer service comprises of multiple assistance options to make it convenient for the users to seek help easily when experiencing any issue with their Citibank credit card. The assistance options available at Citibank credit card support are as follows:
- Frequently Asked Questions (FAQs)
For common questions such as Closing Account, Dispute a Charger on your account, Manage a dispute on your account, etc., you can find instant assistance for your problem by referring to the Frequently Asked Questions (FAQs) section of Citibank credit card customer support. Here are the steps to find assistance at FAQs support.
- Go to the Contact Us page of Citibank credit card customer support.
- On the contact us page, you will need to enter the keyword related to the problem you are experiencing in your account.
- After entering the keyword, you will need to click on the Search
- From the search result, select the appropriate Help Article to get assistance for your query.
- Follow the instructions provided in the Help Article to fix the issue with your account.
- Live Chat Support
Users can also find assistance for their problem by using the Live Chat support option of Citibank credit card service. To know how to get to the Live Chat support option, follow these steps:
- Go to the Contact Us page of Citibank credit card customer support.
- Scroll down to the bottom of the page, you will need to click on the Chat With Us
- Follow the instructions thereafter to get assistance through live chat.
- Make sure to log into your account to be able to use Chat with Citibank credit card customer support.
- Mail Support
Another ideal way to seek support from Citibank credit card customer service is through Mail support. To know how to get assistance through Mail support, follow these steps:
- Go to the Contact Us page of Citibank credit card customer support.
- Scroll down to the bottom of the page, you will need to click on the Connect by Mail This will expand the options on your screen.
- Select Citi Cards option from the given options and follow the instructions to get connected by Mail.
- Social Networking Websites
Citibank also has its presences on the popular social networking websites. You can find assistance and latest updates about Citibank by visiting the relevant social websites.
- Citibank Credit Card Customer Support Phone Number
The fastest way to reach Citibank credit card customer support team is through by dialing their customer service phone numbers which are as follows:
- Consumer: 1-800-347-4934
- Consumer TTY: 1-800-325-2865
- Business: 1-866-422-3091
- Business TTY: 1-800-325-2865
- Lost/Stolen: 1-800-950-5114
- Lost/Stolen TTY: 1-800-325-2865
So, now as you have complete information on how to contact Citibank credit card customer support, you can easily seek assistance whenever you face an issue with your account.
