Complete Guide to Contact Cigna Customer Support

Do you have queries and concerns regarding Cigna health insurance? Want to speak to a professional about issues with your Medicaid and Medicare products? You have landed on the right page. Our experts have put together all the tips and tricks to get in touch with Cigna Customer Support.

An American multinational managed healthcare and insurance company, Cigna ranked 13th in the 2020 Fortune 500 list of the largest U.S. corporations by revenue. Cigna’s insurance subsidiaries offer accidental, life, dental, medical, and disability-related products, and services. If you are a Cigna customer and seek the best customer service in times of need, let us walk you through the complete guide to contact Cigna Customer Support.

Cigna Customer Support through Phone, Email, and Chat

Just like its impeccable products, Cigna has earned a name for rendering customer-friendly support. Comprised of highly skilled and industry-trained professionals, the customer support of Cigna ensures not a single query gets overlooked by the hawk eye of its intelligent and efficient personnel. This stands true as customers can avail themselves of the best support via phone, email, live chat, inquiry submission, social media, and more.

Let’s unearth each method and learn how efficiently and quickly you can avail of the best Cigna Customer Support.

Cigna Customer Support Phone Number:

Problems can occur anytime – professionals at Cigna understand it very well. Hence, they are available round-the-clock. The customer service number is open all the time – 24 hours a day, 365 days a year. No matter whether you seek help at midnight or in the wee hours or the afternoon, just dial 1 (800) 997-1654. Your queries will right be resolved by knowledgeable personnel.

Cigna has a separate calling number for customers who are hard of hearing. The hearing-impaired customers should avail of themselves the TTY/ TDD service and dial 711. After dialing this number, follow the prompts. Just like the general customer service number, the TDD service is available 24 hours a day, 365 days a year.

Got a query related to “coverage & claims”? Here’s how you can contact Cigna Customer Support.

  • Medical, Dental, Vision Phone Number: Dial 1 (800) 244-6224 and get the quickest help. The number is attended by skilled professionals round-the-clock (24 hours a day, 365 days a year).
  • Medical Claims: Here’s how to contact Cigna for medical claims –


PO Box 182223

Chattanooga, TN 37422-7223

  • Dental Claims: Here’s how to contact Cigna for dental claims –


PO Box 188037

Chattanooga, TN 37422-7223

  • Vision Claims: Here’s how to contact Cigna for vision claims –


PO Box 385020

Birmingham, AL 35238-5020

  • Cigna Home Delivery Pharmacy Phone Number: You need to dial the toll-free number – 1 (800) 835-3784. It is available 24/ 7, 365 days a year.
  • Cigna Home Delivery Pharmacy Claims: If you got claims-related queries, this is how you can contact Cigna.


PO Box 10190

Horsham, PA 19044

  • Cigna Behavioral Health Benefits Phone Number: You need to dial the toll-free number – 1 (800) 433-5768. It is available 24/ 7, 365 days a year.

Live Chat:

You are surfing the Internet and suddenly feel the need to speak to a Cigna representative. Why not log in to myCigna account to start chatting live. If you don’t have an account, visit the official Cigna website to create one. After that click the “Live Chat” button to start chatting.

  • Working Hours: Monday through Friday between 9:00 am – 8:00 pm, ET.

Once connected to an executive, let the person know your concern. The customer care executive will ensure the best support.

Mailing Address:

For customers who believe the traditional method to be more effective than calling or chatting, can write letters to the Cigna Corporate Headquarters. Are you writing letters to the correct address?

  • Cigna Corporate Headquarters
  • 900 Cottage Grove Road
  • Bloomfield, CT 06002

Check these above-mentioned methods (ways) carefully and get your queries resolved within no time by professionals.

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