JPMorgan Chase Bank, popularly known as Chase Bank, is a national bank providing the consumer and commercial banking subsidiary of the US multinational banking and financial services holding company, JPMorgan Chase. Earlier the bank was known as Chase Manhattan Bank, but after a merger with J.P. Morgan & Co., the name changed to JPMorgan Chase Bank.
The bank is known for having more than 5100 branches and 16000 ATMs countrywide, and it has over 250,000 employees, operating in more than 100 countries. Being one of the Big Four Banks of the United States and having millions of customers, offering reliable services to the customers become more than just a convenience. In order to keep their services effortless and ensure customers’ convenience, the company offers assistance through its Chase Bank customer support center.
At Chase Bank customer support, a customer can find instant assistance through various assistance options available. If you ever experience an issue with Chase bank services, you can use the following assistance options to fix a problem with your Chase bank account.
Guide to Contact Chase Bank Customer Service
There are multiple assistance options available at Chase Bank customer support that makes it easy for a customer to easily seek support for the problem or query they experience with the services of the bank. To know about these various assistance options available at Chase Bank customer service, go through the information provided below.
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Assistance for Common Banking Issues
If you are experiencing issues such as forgetting the password, damaged/lost card, manage payment, etc. you can find instant assistance for such kind of queries in the “Most requested topics” of Chase Bank support section. To get to the “Most requested topics” section, follow the instructions provided below.
- Go to the Chase Bank homepage on your web browser.
- Once you are on the homepage, you will need to click on the Menu bar icon (three horizontal lines). This will open a drop-down menu on your screen.
- From the drop-down menu, you will need to click on the Customer Service option in the Connect With Chase This will take you to the next screen.
- On the next screen, you will see the Chase Customer Service page. Here you will need to scroll down to get to the Most Requested Topic
- In the Most Requested Topic section, you can browse through the titles of the different topics to find the relevant help article for your particular query.
- Once you find the help article, follow the instructions provided in it to get rid of the problem you are experiencing.
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Helpful Tips Featured Videos
Apart from help articles, you can also find help for common bank related issues and queries through help videos. Chase bank customer support has a dedicated section for providing assistance to the customers through helpful video. To know how to get to help videos, follow the instructions provided below.
- Go to the Chase Bank homepage on your web browser.
- Once you are on the homepage, you will need to click on the Menu bar icon (three horizontal lines). This will open a drop-down menu on your screen.
- From the drop-down menu, you will need to click on the Customer Service option in the Connect With Chase This will take you to the next screen.
- On the next screen, you will see the Chase Customer Service page. Here you will need to scroll down to get to the Helpful Tips Featured Videos
- In the Helpful Tips Featured Videos section, you can browse through the titles of the different videos to find the relevant help video for your particular issues or concern.
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Connect With Chase Bank with Social Media Sites
Another ideal option to get help from Chase Bank customer support is by posting your query on the social networking sites where chase bank has a presence. To get help from Chase Bank support via social media sites, you will need to post or your query on the social media walls/pages or you can send a direct message to chase through these social sites wherever the option is available. Below are the direct links to the social sites where you can connect with Chase Bank.
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Chase Bank Customer Support Phone Numbers
If you wish to get in touch with one of the Chase bank customer support experts, you can reach them by calling on their helpline numbers. Below are the Chase bank customer service phone numbers that you can use to contact Chase Bank customer support professionals for assistance.
- Online and Mobile Banking Technical Support: 1 877 242 7372 (the US Only) 1 713 262 3300 (Outside the US)
NOTE: Chase Bank customer support accepts operator relay calls. So, if you are deaf, hard of hearing, or have a speech disability, call 711 for assistance.
- Military Personnel and Veterans: 1-877-469-0110 (Domestic Chase Military Services)
- Operator relay calls: Chase Bank customer support accepts operator relay calls. So, if you are deaf, hard of hearing, or have a speech disability, call 711 for assistance.
- Overseas: 1-318-340-3308
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Quick Links for Assistance
For issues related to Credit cards, Personal banking, Auto Loans, Mortgage Loans and Home Equity Lines, etc. you can refer to the quick links provided below. Just click on the links are browse through the pages to get help for your particular query or concern.
- Credit Cards
- Personal Banking
- Auto Loans
- Mortgage Loans and Home Equity Lines
- Frequently Asked Questions
- Home Lendings
- Investments and Retirement Planning
- Chase Private Client
- Commercial Banking
- Business Banking
- Complaints and Feedbacks
- Free Credit Score
So, now as you have ample information about the assistance options available at Chase Bank customer support, you can find instant support for any Chase Bank related issues and queries from Chase Bank customer service.
