How to Contact Beats Customer Support?

beats customer support

Beats, also referred to as Beats by Dr. Dre / Beats by Dre, is a popular manufacturer of consumer audio products. The company was founded by Dr. Dre (Music Producer) and Jimmy Lovine (Record Company Executive). The product line of Beats is mainly focused on speakers and headphones.

Expanding its business further, Beats got involved in the online music market by launching a Subscription-based streaming service – Beats Music. While the products and services offered by Beats are reliable and effortless, however, if you have any concerns or issues with Beats products, you can seek instant assistance from Beats customer support through different support options.

Guide to Reach Beats Customer Support for Assistance

  1. Phone Number Support

As the fastest way to seek assistance from Beats customer support is through phone, you may want to consider it as your priority option for seeking assistance. Below you can find the phone numbers that you can call to seek assistance from Beats by Dre through call.

North America

  • Canada: 18004424000
  • United States: 18004424000

Asia Pacific

  • Australia: 1800005608
  • China mainland: (Local) 4008822763
  • Hong Kong: 30774818
  • Taiwan: 0800666144
  • Japan: 0120435500
  • Singapore: 18004155533
  • South Korea: 0806460880
  • New Zealand: 0508547012

Europe

  • Belgium/België/Belgique: 080081387
  • Czech Republic: 800500451
  • Denmark: 80601814
  • Germany/Deutschland: 08007235272
  • Spain/España: 800900591
  • France: 0805540903
  • Greece: 0080044143903
  • Ireland: 1800946531
  • Italy/Italia: 800906952
  • Luxembourg: 80022603
  • Nederland: 08000200174
  • Norway/Norge: 240 55167
  • Austria/Österreich: 0800080031
  • Russia/Росія: 88005556246
  • Portugal: 800209170
  • Switzerland/Suisse/Schweiz: 0800000344
  • Finland/Suomi: 080094465
  • Sweden/Sverige: 020980754
  • Turkey: 00800448827707
  • UAE 80004441849
  • United Kingdom: 08000282329

Latin America

  • Brazil/Brasil: 08000474404
  • Mexico: 0018004424000

 

  1. Get a Call Back

While using the above-mentioned phone numbers should help you connect with Beats customer support, however, if you are unable to do so, you can consider the steps provided below to contact Beats customer support through phone number.

  • On your computer, you will first need to open a web browser and go to the homepage of Beats using the URL – https://www.beatsbydre.com/.
  • Once you are on the homepage of Beats, you will need to click on the SUPPORT option located in the upper menu bar. You will be directed to the next screen.
  • On the next screen, you will need to click on the CONTACT US option next to the option that reads Get support for your Beats. Doing so will direct you to the next screen.
  • On the next screen, you will need to select from the given topics under the What’s happening with your Beats by Dre?
  • As you will select one of the options, you will be directed to the next screen where you will need to select the “Call Apple Support Later” option. Then, simply follow the on-screen prompts to get a solution for your problem through the phone.

NOTE: Depending on the type of problem you are facing, you may or may not find a Phone Number support option.

 

  1. Live Chat Support

If you wish to repair your Beats product, but the phone number support doesn’t help you connect to the Beats customer support, you can consider seeking help using the Live Chat support option. To know how to get to the Live Chat support option, follow the instructions provided below.

  • On your computer, you will first need to open a web browser and go to the homepage of Beats using the URL – https://www.beatsbydre.com/.
  • Once you are on the homepage of Beats, you will need to click on the SUPPORT option located in the upper menu bar. You will be directed to the next screen.
  • On the next screen, you will need to click on the CONTACT US option next to the option that reads Get support for your Beats. Doing so will direct you to the next screen.
  • On the next screen, you will need to select from the given topics under the What’s happening with your Beats by Dre?
  • As you will select one of the options, you will be directed to the next screen where you will need to select the “Chat to Arrange a Repair” option.
  • As you will select this option, you will be directed to the next screen where you will need to provide your First name, Last name, and Email address in the provided field, and then on the Continue
  • After that, just follow the on-screen prompts to get assistance for your problem through live chat.

NOTE: Depending on the type of problem you are facing, you may or may not find the Live Chat support option.

 

  1. Social Networking Sites

If you wish to connect with Beats by Dre on social networking sites, the company is available on popular social media sites such as Twitter, Facebook, YouTube, and Instagram. To connect with them on any of these social media pages, you can use the direct links provided below for the Beats social media pages.

  • YouTube https://www.youtube.com/beatsbydre
  • Twitter https://www.twitter.com/beatsbydre
  • Facebook https://www.facebook.com/beatsbydre
  • Instagram https://www.instagram.com/beatsbydre

So, these are the different ways that you can use to contact Beats customer support for assistance

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