Bandai Namco Entertainment Inc., commonly known as Bandai Namco, is a popular Japanese multinational video game published having one of its international branches in the US – Bandai Namco Entertainment America. The company is a subsidiary completely owned by the entertainment conglomerate, Bandai Namco Holdings. The company is known for specializing in video games, toys, amusement parks, anime, and arcades.
While the products and services offered by them are reliable, however, if you are facing any issue or have any question related to their product or service, you can seek reliable assistance from Bandai Namco customer support. To know how to contact Bandai Namco customer support, follow the information provided below.
Guide to Contact Bandai Namco Customer Support for Assistance
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Phone Assistance
If you wish to seek assistance from Bandai Namco customer support through phone, you can contact them by calling on the following phone number. To reach them, simply call the given phone number and follow the on-call prompts to get desired assistance.
- Bandai Namco Customer Support Phone Number: 408 235 2222 | (847) 264 5610
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Email Support
If you are unable to contact Bandai Namco customer support through the above-mentioned phone numbers, you consider seeking assistance from them through email support. You can send your query or concern through email at the following email address.
- Bandai Namco Customer Support Email Address: [email protected]
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Online Help Desk
Another ideal way to seek assistance from Bandai Namco customer support is by visiting the Online Help Desk section on their website. To know how to get to the Online Help Desk section on their website, follow the instructions provided below.
- Open a web browser on your computer and go to the homepage of Bandai Namco using the URL – https://www.bandainamcoent.com/.
- Once you are on the homepage of Bandai Namco on your computer browser, you will need to scroll down to the bottom of the page.
- At the bottom of the page, you will need to click on the Contact Us option under the Company This will direct you to the next screen.
- On the next screen, you will need to click on the ONLINE HELP DESK Doing so will redirect you to the next screen.
- On the next screen, you can browse through the assistance options provided under Quick Links to get assistance for your query or concern.
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Search Help
Bandai Namco customer support also provides assistance to the customer through help articles. To find the help article for your related issue or query, you will need to go to the Search Help section on their website. To know how to get to the Search Help section of Bandai Namco customer support, follow the instructions provided below.
- Open a web browser on your computer and go to the homepage of Bandai Namco using the URL – https://www.bandainamcoent.com/.
- Once you are on the homepage of Bandai Namco on your computer browser, you will need to scroll down to the bottom of the page.
- At the bottom of the page, you will need to click on the Support option under the Company This will direct you to the next screen.
- On the next screen, you will need to enter the keyword related to your query or concern in the search field and press the search icon.
- From the search result, you will need to select the relevant help topic to find an answer for your concern.
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Submit A Ticket
You can also submit a ticket to Bandai customer support to get assistance for your problem and query. To know how to submit a ticket to Bandai customer support, follow the instructions provided below.
- Open a web browser on your computer and go to the homepage of Bandai Namco using the URL – https://www.bandainamcoent.com/.
- Once you are on the homepage of Bandai Namco on your computer browser, you will need to scroll down to the bottom of the page.
- At the bottom of the page, you will need to click on the Contact Us option under the Company Doing so will direct you to the next screen.
- On the next screen, you will need to click on the SUBMIT A TICKET This will direct you to the next screen where you will need to enter your email address and password of the Bandai Namco Entertainment Account.
- Once you are logged in, you can follow the on-screen prompts to submit your ticket for the desired concern to the Bandai Namco customer support.
So, these are the ways that you can contact Bandai Namco customer support for assistance with your concerns and queries.
