How to Contact Arlo Customer Support Service?

Arlo Technologies is a popular home automation company which is known for making wireless security cameras. The company has shipped more than 11 million devices with over 2.5 million registered users. Some of the products offered by Arlo include Cameras, Doorbells, Floodlight Cameras, and Accessories. If you are looking to purchase any Arlo product or have already purchased one but have queries related to it, you can seek instant assistance from Arlo customer support. To know how to reach Arlo customer support for assistance, follow the information provided below.

Guide to Contact Arlo Customer Support For Assistance

1. Phone Number Support

If you need faster assistance for your Arlo product or service, the best way to seek assistance from Arlo customer support is through the phone. To get assistance, all you need to do is call on the following Arlo customer support phone number and follow the on-call prompts to get desired assistance.

• Arlo Customer Support Phone Number: 1 408 638 3750
• Timing: 06:00 AM to 06:00 PM PT | 7 days a week

NOTE: Phone number support comes with all Arlo subscriptions. It is free for the first 90 days after any Arlo purchase.

In case the above-mentioned phone number doesn’t help you to get connected with Arlo customer support, you can follow the below-mentioned steps to check if the number has been updated by the company.

• Open a web browser on your computer, phone, or tablet, and navigate to the homepage of Arlo using the URL – https://www.arlo.com/.
• Once you are on the homepage of Arlo, you will need to click on the Support option near the top-right corner of the screen. You will be directed to the next screen.
• On the next screen, you will need to scroll down to get to the Contact us Here, you will need to click on the Contact Support option. Doing so will take you to the next screen.
• On the next screen, you will need to scroll down again to get to the Give us a call
• Under the Give us a call section, you can check if the phone number has been updated or not.

 

2. Live Chat Support

Another ideal way that you can consider contacting Arlo customer support for assistance is through the Live Chat support option. To know how to get to the live chat support option, follow the instructions provided below.

• Open a web browser on your phone, tablet, or computer and go to the home page of Arlo using the URL – https://www.arlo.com/.
• Once you are on the homepage of Arlo, you will need to click on the Support option near the top-right corner of the screen. You will be directed to the next screen.
• On the next screen, you will need to scroll down to get to the Contact us Here, you will need to click on the Contact Support option. Doing so will take you to the next screen.
• On the next screen, you will need to scroll down again to get to the Live Chat
• Under the Live Chat section, you will need to click on the Live Chat Available Now option. This will open a chat window on the right-hand side of the screen.
• In the Chat window, you will need to follow the on-screen prompts to get assistance through the chat support option.

 

3. Open a Case

If you wish to create a support ticket, you can open a case on the Arlo customer support page. To know how to open a case, follow the instructions provided below.

• Open a web browser on your phone, tablet, or computer and go to the home page of Arlo using the URL – https://www.arlo.com/.
• Once you are on the homepage of Arlo, you will need to click on the Support option near the top-right corner of the screen. You will be directed to the next screen.
• On the next screen, you will need to scroll down to get to the Contact us Here, you will need to click on the Contact Support option. Doing so will take you to the next screen.
• On the next screen, you will need to scroll down again to get to the Open a case
• In the Open a case section, you will need to click on the Create a Case here You will be directed to the next screen.
• On the next screen, you will need to enter your email address and password in the provided field, and then press the Log in
• After that, follow the on-screen prompts to open a case.

 

4. Help Articles

For common issues and queries related to the Arlo products and services, you will need to refer to the Help Articles on the Arlo website. Below are the steps that you will need to follow to get to the Help Articles section.

• Open a web browser on your phone, tablet, or computer and go to the home page of Arlo using the URL – https://www.arlo.com/.
• Once you are on the homepage of Arlo, you will need to click on the Support option near the top-right corner of the screen. You will be directed to the next screen.
• On the next screen, you will need to scroll down to get to the Contact us Here, you will need to click on the Contact Support option. Doing so will take you to the next screen.
• On the next screen, you will need to get to the Visit our support center section and select the Go to Support
• On the next screen, you can use the search option, or select the product for which you need assistance. From the help articles provided, you will be able to seek help for your particular query or problem.

So, these are the different ways that you can use to contact Arlo customer support for assistance.